We performed a comparison between Check Point Harmony Endpoint and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Check Point Harmony Endpoint provides a sophisticated defense against ransomware and phishing attacks. The solution is praised for its forensic analysis and VPN connectivity. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Check Point users say it could improve its endpoint vulnerability management and threat-hunting features. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: While several users lauded Check Point support for its problem-solving skills, others said there is room for improvement. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Setting up Check Point Harmony Endpoint is uncomplicated, and one admin is usually enough for the job. It may take time to configure the solution due to the wide range of available blades. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users generally find the price of Check Point Harmony Endpoint to be reasonable and competitive. They perceive it as more cost-effective than other solutions, though some said it could be lower. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Check Point Harmony Endpoint provides a comprehensive and economical solution, and customers say the product has helped them grow. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The stability is very good."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"NGAV and EDR features are outstanding."
"This is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The setup is pretty simple."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The license plans are also very nice and distributed - allowing for a separation between types of users with more basic or more advanced options."
"The main advantage of the solution is the ability to implement complete security policies for the terminals in order to address how apps are installed on corporate devices."
"They have a great knowledge base that you can leverage as a user."
"The platform's most valuable features are the ability to build API, which meets our business requirements, and the VPN client, which provides VPN access from a single client."
"The forensics allows us to search retrospectively for an URL or file opened by users, for example, when you need to quickly check who else has clicked on a phishing link."
"The most useful feature so far has been having a functioning and up-to-date anti-malware scanner."
"The most valuable feature of Check Point Harmony Endpoint is centralized management."
"The technical support is good."
"Symantec ATP provides quite a good overview of how threats have spread within the company."
"The initial setup is straightforward."
"Endpoint protection has improved our operations by protecting our servers from potential cyber threats."
"The single-pane management is the solution's most valuable feature. It makes administrative control very easy."
"Scalability."
"The solution offers very good security features and is comparable to Sophos."
"Symantec's detection capabilities are strong. It involves run protection and behavioral analysis."
"It's a single-agent installation with many features including wireless protection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The support needs improvement."
"Making the portal mobile friendly would be helpful when I am out of office."
"We'd like to see more one-to-one product presentations for the distribution channels."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"FortiEDR can be improved by providing more detailed reporting."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The solution could improve VPN functionality and the VPN user-interface."
"I would like to see is this same solution being able to link with the services of different corporate networks as if they were a remote access VPN extension and thus not require additional licenses."
"It would be ideal if they had a migration tool of some sort."
"Support's service and the response times can be improved. The triaging of the tickets takes a long time and the tickets are only resolved with escalations."
"The solution could be improved in the future with a way to provide online training to customers for free, as other providers do."
"I have a few issues when attempting to install Harmony on some of the machines."
"The product updates are a manual process for my administrator and can take several hours out of his day."
"Configuration with some applications did not take place effectively due to setup complications."
"The platform itself can be improved as there's no way to track how infections get into the organization."
"It is only available to use on computers with higher-end specs."
"We had trouble with the advanced features, such as the firewall builder and all the network protection modules. We were having a lot of issues because it would sometimes block users or the printing, or it would create issues with the network access resources."
"Since the acquisition by Broadcom, we are no longer receiving the proper support."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
"The one thing I don't like about Symantec Endpoint Security is the amount of resources it uses."
"Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers."
"Sometimes tech support is a bit slow to find a solution."
Check Point Harmony Endpoint is ranked 8th in Endpoint Protection Platform (EPP) with 102 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Check Point Harmony Endpoint is rated 8.8, while Symantec Endpoint Security is rated 7.6. The top reviewer of Check Point Harmony Endpoint writes "Excellent anti-ransomware protection, zero-day phishing protection, and web browsing filtering". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and SentinelOne Singularity Complete, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Check Point Harmony Endpoint vs. Symantec Endpoint Security report.
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