We performed a comparison between Symantec Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"Impressive detection capabilities"
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet is very user-friendly for customers."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable features of this solution are that it is really easy to use, and it is secure."
"It's a robust product."
"It's good for large organizations. It's able to handle a lot of users."
"The solution is very stable."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"The fact that it has centralized management is the most valuable feature."
"The most valuable feature of Symantec Endpoint Security is the protection of our systems."
"If there is exposure, we need to investigate the source of the attack, e.g., whether it came from the network or externally. We view the firewall logs, and if there has been exposure, then we use the Application Isolation feature. When there is an attack with on-prem, that system will go into isolation mode, removing connectivity to other internal systems. We also restrict the WLAN part to avoid that system broadcasting to other networks."
"It's easier to integrate Apex One than Kaspersky. It also performs well, and the customer feedback has been positive."
"The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control."
"It's easy to use and used to be a very good solution."
"Stability-wise, it is a good product, and I rate it a ten out of ten."
"It provides comprehensive visibility into all client logs and seamlessly integrates with other products, such as CM."
"The most valuable feature is the behavior monitoring."
"Workload security now has a feature called Activity Monitor for each endpoint."
"The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked."
"We find the solution to be a bit expensive."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"ZTNA can improve latency."
"FortiEDR can be improved by providing more detailed reporting."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution is not user-friendly."
"The support needs improvement."
"The solution should address emerging threats like SQL injection."
"Since the division of the company, we have experienced a lack of support."
"The support from Symantec has been poor in my experience. They did not have the knowledge to help us with the issues we were facing."
"It would be helpful if this product provided patch management functionality."
"The detection and response can always be improved."
"It could use more feature parity between what is offered with their on-prem console as well as their hosted console."
"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities."
"Multi-domain policy options for exceptions and global blocks."
"The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."
"One of our firewalls once detected a threat, but Apex One did not detect it."
"The solution could improve by making the interface less confusing, it needs to be simplified."
"Some of our customers need to add cache file signatures in Trend Micro Apex One, but it is currently not a supported feature."
"We are completely satisfied with the functionality of the product, but the reporting should be more granular."
"The alert, or warning function, needs to be improved."
"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers."
"Could channel video more efficiently."
"The solution could be improved by providing better training to the vendors."
More Trend Vision One Endpoint Security Pricing and Cost Advice →
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Vision One Endpoint Security is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. Symantec Endpoint Security is rated 7.6, while Trend Vision One Endpoint Security is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Vision One and Cortex XDR by Palo Alto Networks. See our Symantec Endpoint Security vs. Trend Vision One Endpoint Security report.
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