Symantec Endpoint Security vs Webroot Business Endpoint Protection comparison

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Executive Summary

We performed a comparison between Symantec Endpoint Security and Webroot Business Endpoint Protection based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Symantec Endpoint Security vs. Webroot Business Endpoint Protection Report (Updated: May 2024).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Additionally, when it comes to EDR, there are more tools available to assist with client work.""It is stable and scalable.""Forensics is a valuable feature of Fortinet FortiEDR.""The stability is very good.""Fortinet has helped free up around 20 percent of our staff's time to help us out.""It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up.""Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great.""The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."

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"The solution is easy to use.""The solution is completely scalable.""Its ease of use in deploying it and regular updates are most valuable.""The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard.""Endpoint Protection is the next generation. It covers antivirus, spamware, ransomware...""It is easy to use. Its interface is user-friendly. So, anybody can use it very well, which is a good thing.""With Symantec, I always know this tool will be reliable and with the latest protection.""It seems to be user-friendly. Our users seem to like it for the most part."

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"It is an easy-to-use and easy-to-configure product.""I haven't observed any of the instabilities in the solution. It is a stable solution.""Speed""Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection.""Webroot's tech support is pretty good; they've given me some pointers.""The Webroot cloud console is very powerful.""They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing.""We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."

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Cons
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components.""We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team.""To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced.""FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things.""Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation.""Detections could be improved.""They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.""There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."

More Fortinet FortiEDR Cons →

"Every time an OS comes out, I have to upgrade the Symantec product. They don't know how to patch it. If they would produce a patch instead of uninstalling or installing over the current version and rebooting I'd be a lot happier with the product.""The support from Symantec has been poor in my experience. They did not have the knowledge to help us with the issues we were facing.""It can maybe send notifications when there is an update and everything is successful.""The technical support could improve because when you reach level one support there is a lot of delays.""Must push to EXE files to the endpoints.""We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities.""The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache.""The platform itself can be improved as there's no way to track how infections get into the organization."

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"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace.""Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine.""The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others.""One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot.""We need more control over when upgrades to the app are rolled out.""Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN.""They should provide more information on the type of cyber attacks.""Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."

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Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "I’d say SEP deserves the money."
  • "Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."
  • "What we have paid for this product is good value for the work and the services that they are providing to us."
  • "Licensing is per user. Therefore, it makes it easy to do licensing."
  • "It is the better product, even if it is a little on the higher side."
  • "It's not cheap."
  • "Pricing and licensing are important to us when choosing a product."
  • "Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
  • More Symantec Endpoint Security Pricing and Cost Advice →

  • "Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
  • "Get a trial, then a multi-year license."
  • "We evaluate other options using multiple choices, best value, management and functionality."
  • "Work on a price tier plan."
  • "If you purchase for clients, then you are the managing billing entity. It's better to either get a monthly subscription check from your clients, or to prepay for the year (so as to not keep cash in reserve to pay the bill each month) IMHO."
  • "I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
  • "The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
  • "The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
  • More Webroot Business Endpoint Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:We have FortiEDR installed on all our systems. This protects them from any threats.
    Top Answer:We license it per employee, so as long as the employee count remains the same, the licensing won't change. We have it… more »
    Top Answer:Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very… more »
    Top Answer:We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior… more »
    Top Answer:The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure… more »
    Top Answer:I haven't observed any of the instabilities in the solution. It is a stable solution.
    Top Answer:With Webroot Business Endpoint Protection, I can select a yearly billing cycle.
    Top Answer:I now have a test account with Webroot and the management console, which is a different experience from when I used… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Symantec EPP, Symantec Endpoint Protection (SEP)
    Webroot SecureAnywhere Business Endpoint Protection
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

    The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

    Webroot SecureAnywhere Business Endpoint Protection offers a unique security approach that protects against threats across numerous vectors; including email, web browsing, file attachments, hyperlinks, display ads, social media apps, and connected devices like USB drives, as well as other blended threats with the potential to deliver malicious payloads. SecureAnywhere Business Endpoint Protection is fully cloud-based management, means no on-premises hardware or software is needed and the console is always up to date and there are no definitions or signatures to deploy and manage. Webroot SecureAnywhere Business Endpoint Protection offers highly accurate and effective endpoint malware prevention with a range of additional security shield capabilities that keep both the user and the device safe, Malware detection occurs continuously in real time, so performance issues fade away.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
    Mytech Partners
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm17%
    Computer Software Company12%
    Manufacturing Company8%
    University6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm12%
    Manufacturing Company9%
    Government7%
    REVIEWERS
    Financial Services Firm36%
    Computer Software Company18%
    Consumer Goods Company9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Real Estate/Law Firm9%
    Retailer8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business43%
    Midsize Enterprise20%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise60%
    REVIEWERS
    Small Business89%
    Midsize Enterprise5%
    Large Enterprise5%
    VISITORS READING REVIEWS
    Small Business49%
    Midsize Enterprise13%
    Large Enterprise37%
    Buyer's Guide
    Symantec Endpoint Security vs. Webroot Business Endpoint Protection
    May 2024
    Find out what your peers are saying about Symantec Endpoint Security vs. Webroot Business Endpoint Protection and other solutions. Updated: May 2024.
    770,141 professionals have used our research since 2012.

    Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Symantec Endpoint Security is rated 7.6, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, HP Wolf Security and Cynet. See our Symantec Endpoint Security vs. Webroot Business Endpoint Protection report.

    See our list of best Endpoint Protection Platform (EPP) vendors.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.