We performed a comparison between Tungsten RPA and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the robotic process."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The solution is scalable."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"This is a stable platform and we did not encounter any big problems."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The drag and drop functionality is quite good."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."
"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"Webhooks are the most valuable feature of Zapier."
"Zapier luckily has a wide range of integrations, I would say."
"The solution is a SaaS and does not require a complex setup."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"The initial setup is pretty easy to do."
"The interface could be better from a usability standpoint."
"The solution needs to be scalable."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"It could support various languages along with Python."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"The pricing could be a little cheaper."
"The solution does not work properly when we apply filters and we get errors."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"My biggest concern with Zapier would be their pricing strategy."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while Zapier is ranked 10th in Cloud Data Integration with 41 reviews. Tungsten RPA is rated 7.4, while Zapier is rated 8.6. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and Tungsten TotalAgility, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and MuleSoft Composer. See our Tungsten RPA vs. Zapier report.
See our list of best Cloud Data Integration vendors.
We monitor all Cloud Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
