We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"The most valuable feature is how secure the solution is."
"Before we adopted a VDI storage solution, our customers' personal information was leaked. This happened a lot. But since we adopted a VDI solution, these kinds of issues have happened rarely."
"Citrix offers a range of products that can be used straight out of the box."
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."
"The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."
"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."
"Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it."
"Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"It is a stable product."
"The most valuable feature of this solution has been security."
"This product works quickly and is reliable."
"The support from VMware is very good and they have amazing experts."
"The solution's most valuable feature is low bandwidth consumption. It helps to improve user experience."
"It is a very stable solution...It is a very scalable solution."
"Managing all operating systems in a single environment helped a lot in organizing and integrating it."
"Users can log in from anywhere and from a variety of devices."
"The initial setup has room for improvement."
"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."
"Pricing and technical support need improvement."
"Citrix Virtual Apps and Desktops is a complex solution."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
"The initial setup is complex."
"Tech support can be slow if you do not receive help from the US representatives."
"The user profiles could use some improvement."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"There is room for improvement in security features."
"The customer service and support team could be better."
"VMware Horizon View can improve by making it easier to use for first-time users. You should learn the whole concept of VMware to be able to use it."
"Horizon View's pricing is high."
"There should be a function where one can connect and work; whenever not required, one can deprovision it."
"The tool is not future-proof anymore."
"The initial setup is a little complicated."
"Sometimes we had to force values so the end-user could continue working, which caused some information to get lost."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, Citrix Workspace, Amazon WorkSpaces, Microsoft Remote Desktop Services and Apache Guacamole, whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.