Engineer with 1-10 employees
Real User
A stable solution for accessing on-premises active directory
Pros and Cons
  • "The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
  • "We would like to see an improvement in the ability to manage mobile devices."

What is our primary use case?

We are still testing this solution, but our main use case is for integrating multiple IDs for the on-premise Active Directory.

How has it helped my organization?

We have been testing this solution for approximately one year, but it is not yet in production. 

What is most valuable?

The feature that we find most valuable is the ability to integrate multiple IDs for on-premise Active Directory.

What needs improvement?

This solution has MDM (Mobile Device Management) features, but they are weak. We would like to see an improvement in the ability to manage mobile devices. 

I think that there is a weak point in the Japanese market because they currently do not have a service person in Japan.

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CyberArk Identity
June 2024
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For how long have I used the solution?

Trial/evaluations only.

What do I think about the stability of the solution?

We haven't encountered any problems with respect to the stability of this solution. It is very stable.

What do I think about the scalability of the solution?

I do not think that scalability is a problem, but I have not had experience with a very large scale implementation.

How are customer service and support?

Their technical support is very good. The response time is not too great, although they can respond in a very short time by email.

Which solution did I use previously and why did I switch?

We used to use another product, but it did not have the necessary features. This is why we switched to using and selling Idaptive.

How was the initial setup?

The initial setup for this solution was very straightforward. It only took one day to deploy.

What's my experience with pricing, setup cost, and licensing?

We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market.

What other advice do I have?

The product is good, but they have a weakness in the Japanese market without a service person.

I would rate this solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Executive Director at Consulting and Enterprise Integrations S.A. de C.V.
Real User
Easy and feature-rich solution with good self-service program and Office 365 provisioning
Pros and Cons
  • "The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
  • "They can include the Mobile Device Management (MDM) feature."

What is our primary use case?

We sell as well as use this solution for our IT operations. We are using it for single sign-on. We are a small company, and we have a few users of this solution.

What is most valuable?

The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security.

What needs improvement?

They can include the Mobile Device Management (MDM) feature.

For how long have I used the solution?

I have been using this solution for four years. It was a Centrify solution previously. 

What do I think about the stability of the solution?

It is stable. There are no issues.

What do I think about the scalability of the solution?

It is perfect.

How are customer service and technical support?

We used their support a few times, and the response was very good. I would rate them a ten out of ten.

How was the initial setup?

The initial setup was straightforward. The deployment was very short and easy. It involved just a few steps and took a week.

What other advice do I have?

I am happy with this solution. I would rate Idaptive a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free CyberArk Identity Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2024
Buyer's Guide
Download our free CyberArk Identity Report and get advice and tips from experienced pros sharing their opinions.