Dell NetWorker Reviews

Dell EMC NetWorker is used for backing up and restoring data.

Dell EMC NetWorker integrates well with our domain and the performance is quite good on-premise. We receive approximately 1 terabyte within one hour.

The solution could improve by having more integration.

I have been using Dell EMC NetWorker for approximately 10 years.

The solution is stable.

Dell EMC NetWorker is scalable but it has some limitations.

We have approximately five people using this solution in my organization.

I have been satisfied with the technical support.

I have previously used Commvault.

The installation is straightforward.

We can do the implementation with two engineers and one manager.

There is a license required to use the solution and it is on an annual basis.

I would recommend the on-premise deployment of the solution but not the cloud version.

I rate Dell EMC NetWorker a seven out of ten.

Most customers are integrated with the hypervisor environment. It's a mix between VMware and Hyper-V. The database and integration with the database is SQL and it has since changed to Oracle. This is mostly what we are using to unify everything.

The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking to minimize downtime. The solution has helped ensure this.

The backup and configuration for the virtual environment have been the most valuable features, especially with VMware.

The operating system could be improved. The interface could also be much easier.

The stability is very nice.

The solution has very good scalability.

Technical support is good, but it depends on the time zone. I've noticed that some areas offer better support than others.

The initial setup isn't straightforward or complex. It's somewhere in between. Deployment took about two weeks.

I did the implementation myself.

The pricing is mid-range. It's not the cheapest, but it's not too expensive.

We are using the on-premises deployment model.

I would rate the solution eight out of ten.

It's not easy to integrate. We have to read a lot of documentation in order to configure the solution. 

• Management GUI
• Pools to direct backups to storage

It allows us to not worry about our backups.

Some functionality is restricted to Data Domain.

21 years.

No.

No.

Excellent.

The initial setup was complex in 1996, but now our environment is simpler, thus requiring two servers.

If you need to backup multiple OS platforms, this is the product to purchase

NetWorker is for backing up large files and data banks. 

NetWorker is fast and reliable. 

The price could be cheaper. 

I've been using NetWorker for a long time. I've been a Dell reseller in Brazil for 10 years. 

NetWorker is scalable. 

Dell EMC support is good. 

Installing NetWorker is somewhat complicated. You need people with some technical expertise to do it. It takes one or two Dell-certified engineers to deploy and maintain it. 

I rate NetWorker seven out of 10. Dell EMC needs to update NetWorker to stay competitive in the niche market for backup structures.

We use this solution for backing up our systems.

It can support many different versions, both newer and older.

The interface is the same, so when we are trying to troubleshoot the logs, it doesn't display properly.

There doesn't seem to be a lot of development with this solution. You don't see any updates with the features, or any development with the features. In general, Dell EMC doesn't seem to be investing much in the R&D of this product. They are selling it off.

I would like to see an improvement with the features in terms of troubleshooting and ease of use.

The documentation is very poor. It takes quite a bit of experience to understand the documentation. A new person who is going through the documentation will not be able to understand. There is no detailed documentation.

The product itself is good, but it takes a lot of time to troubleshoot.

I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure.

I have been using this solution for five to six years.

We are using the latest version.

The stability is okay. When it works, it works perfectly, but when we run into issues it requires a lot of effort to fix it. 

You can't rate it as good or bad, because this is how it works.

It's a scalable solution. We have 10 customers and we plan to continue using it.

Technical support should be a lot better.

It takes a few hours for a smaller implementation. I can plan and implement it.

It takes more time for a larger implementation.

We have one engineer to deploy and maintain this solution.

I completed the implementation myself.

There is a licensing fee.

Recommending this solution would depend on the customer. Certain customers will require this it.

Deployment is easy, but managing is more difficult when you run into issues.

I would rate Dell EMC NetWorker a seven out of ten.

Our retirement system in Chile is private. In short, in our social security system, when you put funds in every month, you'll have some money for your retirement. One of our client companies uses this solution for backups. There are a lot of terabytes that need to be backed-up.

They have been using this solution for eight years. They are upgrading their hardware every day. Their hardware solution is EMC Data Domain and they use Dell EMC NetWorker in order to store the data. It works fine.

Another one of our clients is a telephone company. They need to keep call data for long periods of time. Our other client is an astronomical observatory — the largest observatory in the world. They use Dell EMC NetWorker to keep track of their astronomical images, etc.

We plan to extend our use of this solution. It's our life — we sell and deploy depending on our clients' needs.

They need to take off the tape and allow us to use different repositories in order to keep the data for five to 10 years. The data storage capabilities should be improved.

The next release will include better integration with Data Domain, which is a really good product.

This solution is very stable.

The technical support is okay, but it could be better.

You need to have some knowledge, but overall, the initial setup is not that complex.

Deployment depends on how many machines you want to back up — but that's not really a big issue. I think it's fast but it depends on if you have virtual machines, and on the size of the machines that you need to backup. The first thing you have to do is design. If you design everything properly, the setup is easy. Once this stage is complete, it's not a problem.

We have some integrators and consultants that help us with deployment.

Just one person is required for deployment, but you need some client representatives, some telecommunication guys, some storage guys, and some virtual machine guys. In reality, only one or two people are necessary — one technician and one project manager.

One technician and one project manager are enough, even for a big project. As long as you plan and you control the different phases of a project, there won't be a problem. 

On a scale from one to ten, I would give this solution a rating of nine.

We used the on-prem version of this solution. Our primary use case of this solution is for backup and recovery software. 

The deduplication needs improvement and it could use better integration. 

It's very stable. 

NetWorker has very good scalability. 

They have good technical support. They had good solutions for any problems I had. 

We are in the process of switching to Commvault. It was a business decision, not a technical problem with NetWorker. 

This solution might be a bit complex for an end-user but it's a great solution for a technical person. 

I think it's a very good solution. 

I would rate it an eight out of ten. No solution can be a ten. 

We use this solution for backup and recovery.

It is the best umbrella, serving the best applications.

The user interface needs some work.

It would be beneficial to have a single user interface for all of the features.

I have been using Dell EMC NetWorker for 10 years.

There are no issues with the stability of this solution. Dell EMC NetWorker is a stable product.

Dell EMC NetWorker is a scalable solution.

I have contacted technical support. As a percentage, I would rate them 70%.

The initial setup is moderate.  It's not easy but it is not complex.

I would rate Dell EMC NetWorker a seven out of ten.