Web Design, IT & Organization of Art Events at Fluor Corporation
Real User
Compact and reliable storage solution that supports high performance workloads
Pros and Cons
  • "PowerEdge Rack Servers offer good performance in handling the evolving needs of high-performance workloads and offer good value for money."
  • "The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security. This is not offered when implementing the Dell hardware."

What is our primary use case?

We run the 900 and 700 models.

How has it helped my organization?

PowerEdge Rack Servers powered by Intel offer good performance in handling the evolving needs of high-performance workloads and offer good value for money. 

The Intel Xeon scalable processor has helped to improve the performance of our targeted workloads. Dell's OpenManage console is easy to use. 

PowerEdge Rack Servers has affected the overall flexibility of our operations. We are able to build our data centers with multiple clusters, and that provides sufficient scalability for us to do bigger deployments.

What is most valuable?

The support that you receive from Dell after buying this product is very valuable.

What needs improvement?

The long lead times in receiving hardware could be improved. 

We have experienced issues with memory. We received help from the Dell team and this has been resolved. 

The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security. This is not offered when implementing the Dell hardware.

Dell's OpenManage console is easy to use but could be better by offering additional features. The console has not decreased the time it takes to deploy new data centers.

Buyer's Guide
Dell PowerEdge Rack Servers
May 2024
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,567 professionals have used our research since 2012.

For how long have I used the solution?

I have been using PowerEdge Rack Servers powered by Intel for over 15 years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service for this solution is very good. I would rate it an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used different solutions including Lenovo. We currently use Dell for all of our needs from our user hardware to our infrastructure data center. 

How was the initial setup?

The initial setup is straightforward. We had 10 staff members involved in the deployment. The server bill team set up the hardware and the DMR team ran the virtualization layer over it. The security team completed the checks. We have about 55,000 users supported by this solution.

What's my experience with pricing, setup cost, and licensing?

The licensing is expensive and inflexible. 

What other advice do I have?

For anyone looking for a reliable storage solution, I would recommend PowerEdge. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Provides exceptional flexibility, reliability, and productivity, ensuring uninterrupted operations and scalability while minimizing downtime
Pros and Cons
  • "Our overall experience with their product and support has been consistently excellent."
  • "Occasionally, there might be extended wait times between placing an order and receiving the delivery."

What is our primary use case?

Previously, each branch or specific function had its own dedicated servers for tasks such as backups, file storage, print services, and directory management. However, the current approach has shifted towards utilizing VMware for site-related functions. 

This means that instead of individual servers for each task, virtualization technology like VMware is employed to streamline and optimize server management for various purposes across the organization.

How has it helped my organization?

Implementing the solution with Dell servers addressed several challenges we encountered. The physical installation, especially in rack configurations, became significantly easier with a streamlined process - a simple click for various tasks.

In our energy research, we've been using Dell PowerEdge servers for an extended period. Recently, we introduced servers from IBM and HPE into our infrastructure. However, we haven't conducted a comprehensive comparison, particularly regarding power consumption.

The PowerEdge servers have proven to be highly effective in meeting our evolving needs. During server configuration, we strategically plan for around fifty to sixty percent usage, opting for a slightly higher configuration than is strictly necessary. This approach has ensured that we haven't encountered any issues thus far.

Dell PowerEdge servers have positively impacted our organization's sustainability requirements. We are extremely satisfied with their performance so far, experiencing minimal hardware issues. With their support in place, any problems, whether related to hardware or software, are promptly addressed and repaired.

The utilization of Dell PowerEdge rack servers has significantly enhanced the overall flexibility of our operations. The remarkable flexibility of these servers has contributed to increased productivity, eliminating downtime.

What is most valuable?

The integration of servers with VMware has been a smooth and positive process.

What needs improvement?

There is room for improvement in making it more cost-effective. Another area for improvement could be the delivery process. Occasionally, there might be extended wait times between placing an order and receiving the delivery.

For how long have I used the solution?

We have been using it for more than twenty years now.

What do I think about the stability of the solution?

We are highly satisfied with the level of stability provided.

What do I think about the scalability of the solution?

The scalability of the servers has been excellent. As we transition to VMware, scalability remains a strong point. Our approach of configuring slightly higher than immediate needs allows for easy scaling without significant challenges.

How are customer service and support?

Our overall experience with their product and support has been consistently excellent. We would rate their support as highly effective, as we have not encountered any significant issues. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The implementation strategy involves careful planning, determining the required components for the server, and configuring all aspects before proceeding with the actual implementation. Once everything is set up according to the plan, the implementation, whether for physical or virtual servers, typically proceeds smoothly without significant complications.

What was our ROI?

In terms of ROI, we have experienced zero downtime with Dell PowerEdge servers. Proactively, if there is any indication of potential issues or planned maintenance, we always prepare alternative solutions. This approach has proven to be highly cost-effective, ensuring uninterrupted operations in our environment. Over my thirteen years with the company, I cannot recall a single instance where colleagues had to wait due to server issues or encountered any significant problems. Overall, the reliability of Dell PowerEdge servers has contributed significantly to a seamless and dependable work environment.

Which other solutions did I evaluate?

We are continuously exploring offerings from various companies, always seeking the best solutions. Currently, we have servers from both HP and IBM, and specifically, we've integrated IBM storage and Solar devices for evaluation. This approach allows us to compare and assess their performance before making informed decisions based on our specific needs.

What other advice do I have?

Adopting the PowerEdge Cyber Resilient Architecture for security involves ensuring that all firmware updates released by Dell are diligently applied. Regular updates are consistently implemented to meet standard security protocols. However, there is also a proactive stance in preparing for unforeseen circumstances, acknowledging the importance of expecting the unexpected.

Overall, I would rate it nine out of ten.

Foreign Language:(German)

Bietet außergewöhnliche Flexibilität, Zuverlässigkeit und Produktivität und gewährleistet einen reibungslosen Betrieb und Skalierbarkeit bei minimalen Ausfallzeiten

Was ist unser Hauptanwendungsfall?

Bisher benötigte jeder einzelne Standort oder jede Funktion einen eigenen zugeordneten Server, um Aufgaben wie Datensicherung, Dateispeicherung, Drucken und Verzeichnisverwaltung durchzuführen. Der aktuelle Ansatz ist jedoch dazu übergegangen, VMware für standortbezogene Funktionen zu verwenden.

Das bedeutet, dass anstelle von separaten Servern für jede Aufgabe eine Virtualisierungstechnologie wie VMware eingesetzt wird, um die Serververwaltung für die verschiedenen Zwecke des Unternehmens zu rationalisieren und zu optimieren.

Wie hat es meiner Organisation geholfen?

Durch die Implementierung der Lösung mit Dell-Servern konnten wir mehrere Herausforderungen lösen, mit denen wir zu kämpfen hatten. Die physische Installation, insbesondere in Rack-Konfigurationen, wurde durch einen optimierten Prozess erheblich vereinfacht - ein einfacher Klick für verschiedene Aufgaben.

In unserer Energieforschung verwenden wir schon seit längerem Dell PowerEdge-Server. Vor kurzem haben wir auch Server von IBM und HPE in unsere Infrastruktur aufgenommen. Wir haben jedoch keinen umfassenden Vergleich durchgeführt, insbesondere nicht hinsichtlich des Stromverbrauchs.

Die PowerEdge-Server haben sich bei der Erfüllung unserer wachsenden Anforderungen als äußerst effektiv gezeigt. Bei der Serverkonfiguration rechnen wir strategisch mit einer Auslastung von etwa fünfzig bis sechzig Prozent und entscheiden uns für eine etwas höhere Konfiguration als unbedingt nötig. Dieser Ansatz hat dafür gesorgt, dass wir bisher keine Probleme hatten.

Dell PowerEdge-Server haben sich positiv auf die Nachhaltigkeitsanforderungen unserer Organisation ausgewirkt. Wir sind mit der bisherigen Leistung der Server äußerst zufrieden und hatten nur geringe Probleme mit der Hardware. Dank des Supports von Dell werden alle Probleme, ob sie nun mit der Hardware oder der Software zu tun haben, umgehend angegangen und behoben.

Der Einsatz von Dell PowerEdge-Rack-Servern hat die Gesamtflexibilität unseres Betriebs erheblich verbessert. Die bemerkenswerte Flexibilität dieser Server hat dazu beigetragen, die Produktivität zu steigern und Ausfallzeiten zu vermeiden.

Was ist am wertvollsten?

Die Integration von Servern mit VMware war ein reibungsloser und positiver Prozess.

Was muss verbessert werden?

Verbesserungsbedarf besteht bei der Kosteneffizienz. Ein weiterer verbesserungswürdiger Bereich könnte der Lieferprozess sein. Gelegentlich kann es zu längeren Wartezeiten zwischen der Bestellung und dem Erhalt der Lieferung kommen.

Wie lange nutze ich die Lösung schon?

Wir verwenden die Lösung nun schon seit über zwanzig Jahren.

Was halte ich von der Stabilität der Lösung?

Wir sind sehr zufrieden mit der Stabilität der Lösung.





Was denke ich über die Skalierbarkeit der Lösung?

Die Skalierbarkeit der Server ist ausgezeichnet. Bei der Umstellung auf VMware bleibt die Skalierbarkeit ein wichtiger Punkt. Unser Ansatz, etwas höher zu konfigurieren als der unmittelbare Bedarf, ermöglicht eine einfache Skalierung ohne größere Herausforderungen.

Wie sind Kundenservice und Support?

Unsere allgemeinen Erfahrungen mit dem Produkt und dem Support waren durchweg ausgezeichnet. Wir würden den Support als sehr effektiv bewerten, da wir auf keine nennenswerten Probleme gestoßen sind. Ich würde ihn mit acht von zehn bewerten.

Wie bewerten Sie den Kundenservice und -support?

Positiv

Wie war die Ersteinrichtung?

Die Ersteinrichtung ist sehr einfach.

Wie sieht es mit dem Implementierungsteam aus?

Die Implementierungsstrategie umfasst eine sorgfältige Planung, die Bestimmung der erforderlichen Komponenten für den Server und die Konfiguration aller Aspekte, bevor mit der eigentlichen Implementierung begonnen wird. Sobald alles entsprechend dem Plan eingerichtet ist, erfolgt die Implementierung, ob für physische oder virtuelle Server, in der Regel reibungslos und ohne größere Verzögerungen.

Was war unser ROI?

Was den ROI betrifft, so haben wir mit Dell PowerEdge-Servern keine Ausfallzeiten erlebt. Falls es irgendwelche Hinweise auf potenzielle Probleme oder geplante Wartungsarbeiten gibt, bereiten wir stets alternative Lösungen vor. Dieser Ansatz hat sich als äußerst kosteneffizient erwiesen und gewährleistet einen ununterbrochenen Betrieb in unserer Arbeitsumgebung. In den dreizehn Jahren meiner Tätigkeit für das Unternehmen kann ich mich an keinen einzigen Fall erinnern, in dem Kollegen aufgrund von Serverproblemen warten mussten oder auf nennenswerte Probleme gestoßen wären. Insgesamt hat die Zuverlässigkeit der Dell PowerEdge-Server wesentlich zu einer reibungslosen und zuverlässigen Arbeitsumgebung beigetragen.

Welche anderen Lösungen habe ich bewertet?

Wir prüfen ständig die Angebote verschiedener Unternehmen und suchen immer nach den besten Lösungen. Derzeit haben wir Server sowohl von HP als auch von IBM im Einsatz und haben speziell IBM-Speicher und Solar-Geräte zur Evaluierung integriert. Dadurch können wir die Leistung der beiden Unternehmen vergleichen und bewerten, bevor wir auf der Grundlage unserer spezifischen Anforderungen eine Entscheidung treffen.

Welche anderen Ratschläge kann ich geben?

Wenn Sie die PowerEdge Cyber Resilient Architecture für die Sicherheit übernehmen, müssen Sie sicherstellen, dass alle von Dell veröffentlichten Firmware-Updates gewissenhaft angewendet werden. Regelmäßige Updates werden konsequent implementiert, um die Standard-Sicherheitsprotokolle zu erfüllen. Es wird jedoch auch eine proaktive Einstellung bei der Vorbereitung auf unvorhergesehene Umstände an den Tag gelegt, denn es ist wichtig, sich auf das Unerwartete vorzubereiten.

Insgesamt würde ich das System mit neun von zehn bewerten.


Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Buyer's Guide
Dell PowerEdge Rack Servers
May 2024
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,567 professionals have used our research since 2012.
Tim Villa - PeerSpot reviewer
IT Manager at Jones-Hamilton Co.
Real User
Are powerful, don't break, and have great security and performance
Pros and Cons
  • "Dell PowerEdge servers are powerful. They don't break, and I love that. In my career of over 30 years now, all the Dell servers we've ever used out of the box have never broken."
  • "Dell needs to focus more on SMBs, helping us get the most out of our products. For example, at events, there should be very specific SMB sessions where there are Dell technicians, engineers, and Dell executives meeting with us and finding out what we need. Dell is big on promoting the fact that they're part of our team and that they want to be our partners, and I would like to see them actually partner with us. Do it less with the big Fortune 500 companies and do a little bit more with us SMBs."

What is our primary use case?

The ones we just bought are going to be hypervisor servers, and we have an on-premises Exchange that is running on a PowerEdge server.

How has it helped my organization?

The hands-off demand of the servers and the fact that they're not constantly a thorn in my side has been a big factor. They're running, and I don't have to worry about them. That is the most valuable part about it.

There is no downtime with these servers, and the system management capabilities of PowerEdge have helped increase staff productivity.

PowerEdge has, without a doubt, helped to reduce data processing time in our company. Every time we get a new PowerEdge server, we definitely notice an impact on the SQL databases that are part of our ERP. I do have users come and tell me that they've noticed that things have sped up and that even simple file searches are faster.

What is most valuable?

Dell PowerEdge servers are powerful. They don't break, and I love that. In my career of over 30 years now, all the Dell servers we've ever used out of the box have never broken.

On top of that, when we had an air conditioning failure and I came in after a weekend, the temperature in the server room was 110 degrees. Inside the cases themselves, it was over 220 degrees. The only thing we lost was a backplane on one of the servers. This alone speaks for the durability of the Dell servers, and we've never gone away from Dell servers ever.

They are fantastic in terms of performance as well.

As for PowerEdge's approach to security, I would rate it very high. The tools provided by Dell update the BIOS and everything else, and the software is running on the server at all times. It is proactive and alerts me. It's taken a load off of my shoulders compared to how it was 20 years ago. I would have to go to their site and find out what was new. Now, I can just go to the computer or the server, and right there, it will tell me what needs to be done.

The security is pretty strong. When we use ethical hackers to hack us, the Dell servers are never the issue.

In terms of power consumption, I have no complaints at all about PowerEdge Rack Servers. My server room's APC, which is a battery backup system, is a full-mounted rack. It handles all the power coming from all our PowerEdge servers. We have never once had to scale it up at all in the almost 20 years that I've been working with them. It's moving technology in and out nonstop, and it shows you that these servers are fantastic. They don't really shift that much in power needs.

What needs improvement?

Dell needs to focus more on SMBs, helping us get the most out of our products. For example, at events, there should be very specific SMB sessions where there are Dell technicians, engineers, and Dell executives meeting with us and finding out what we need. Dell is big on promoting the fact that they're part of our team and that they want to be our partners, and I would like to see them actually partner with us. Do it less with the big Fortune 500 companies and do a little bit more with us SMBs.

For how long have I used the solution?

I've been working this solution for the last 17 years.

What do I think about the stability of the solution?

For stability, there's really no other product that I would trust.

How are customer service and support?

Dell's support, throughout the years that we've used it, is typically fantastic, but, again, because the PowerEdge servers are so durable and good, I haven't used them as much. When I've had to contact them for other issues, they've resolved the issues within a week, if not a day or two.

How was the initial setup?

The initial setup is pretty straightforward. It's out-of-the-box, and I've never found a snag or anything like that in the process.

We deploy everything by hand; everything is manual.

It doesn't take that long, and we can even do it with our laptops and desktops. We do not do any ghosting or imaging, and a server usually takes me a day at the most, while I really take my time with it and get all the updates in.

What about the implementation team?

We do it ourselves, or we have one consultant that we use if it's something that is out of our wheelhouse.

What was our ROI?

Every time I don't have to work on something and my servers are just running without an issue, that is a return on investment for me. The fact that my coworkers and owners are never complaining to me about things being down all the time is the biggest ROI there is.

What's my experience with pricing, setup cost, and licensing?

I have no issues with the pricing and licensing costs. They are fine.

Which other solutions did I evaluate?

I looked at HP, and in a previous job, I've actually worked on HPs. I didn't love the HP servers. Even more so than the hardware, I couldn't stand HP's service and support. They're really bad.

When it comes to servers, Dell would be my first choice, and IBM would be my second choice.

We have one other server that is an IBM i-series server. (It used to be called AS/400.) If I were to compare it to the PowerEdge servers, there really is no comparison. It's a monster of a machine, and we have a lot more problems with that than we do with any of our Dell servers. Plus, it's finicky. The performance on it is questionable. You have to really baby it a lot more than the Dell servers, whereas the Dell servers are those that are the set-it-and-forget-it type. I work far more on issues with my applications that are running on the Dell servers than I ever do with the actual Dell servers themselves.

I would consider Dell and HP in the same area, whereas I look at IBM as being more specific. My only experience with IBM servers has to do with the AS/400 i-series Power9 line. Those are built specifically to house an ERP, whereas the Dell and HP servers are built to handle everything you need.

When it comes to the servers, I trust Dell PowerEdge Rack Servers. They're who I'm going to stick with. I don't consider HP to be a realistic competitor.

What other advice do I have?

If you are comparing Dell against anyone else, just get Dell PowerEdge. It's not even a question. The servers don't break, and they don't give you issues. Your applications are going to cause enough problems for you as it is, and you don't want the hardware they're sitting upon to also be another issue. After all, the servers were 220 degrees during an air conditioning outage and still churning and not causing problems!

If I were to rate Dell PowerEdge Rack Servers on a scale from one to ten, I would give them a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architecte Cloud/Storage at a financial services firm with 10,001+ employees
User
Resilient, cost-effective, and does what we need
Pros and Cons
  • "The server itself is valuable. It does what we ask it to do."
  • "It is hard to make a comparison without any technical factsheets for the other servers to compare with but like everyone else, it is about the pricing."

What is our primary use case?

We use Dell PowerEdge Rack Servers in a hyperconverged environment for object storage and some VMs, just like a classic server.

How has it helped my organization?

By implementing Dell PowerEdge Rack Servers, we were looking for good performance and cost-effectiveness. We wanted the best cost-performance ratio in relation to our use cases. For example, if we want to increase our object clusters, we would look for servers with a high disk density and not necessarily with a huge amount of CPUs and RAM. In other cases, we would be looking for a better CPU and RAM performance but with a lesser number of disks. It depends on the use cases.

We have been working with Dell servers for many years. Like everyone, there is more and more RAM, and there are better-performing CPUs. Storage is more and more condensed and powerful, so the applications are becoming faster, and we can respond better. The only downside is that we are not coding as well as before because the hardware compensates for the customization of the code.

I have spoken to the data center regarding the energy consumption, and we are average in terms of energy consumption. If I compare it with other companies, we have the same average. For example, I made a study of an installation of a power supply at 1100 watts and between 750 and 1100 watts, and it is the same as what we can find elsewhere. Having said that, if tomorrow we could achieve the same performance with only 400 watts, then there would be a gap. It depends on the usage or the disks that we would have, but it is not disproportionate to what we need it for.

We require these servers to complete a job, and they complete the job. When we reach a limit, we increase it, and we scale it again and again. There could always be a better product that could meet the requirements even better, but as usual, each to their own specialty. If tomorrow, we could put 75 tera disks on the servers, we would be even happier. That would mean smaller and less energy-consuming servers.

They are overall within the global average in comparison to others. We recently had an RSE implementation and we are looking to reduce energy consumption. When we talk about energy consumption, we also talk about cooling because it is generally linked together. Anything that heats up more will consume more, so we would need more. There is also the issue of space in the data center. If a 2U server can potentially do the same work as a 4U server, it will be an area for improvement for implementation.

For years now, we have had these servers with a supply and components that are resilient. and that functions well. So, instead of just the servers, it is the applications, the development, and the storage that help us to reduce any unplanned production downtime.

The overall development of technology has affected our operations. Along with many other components, the servers have contributed to making everything more flexible for our operations.

What is most valuable?

The server itself is valuable. It does what we ask it to do.

What needs improvement?

It is hard to make a comparison without any technical factsheets for the other servers to compare with but like everyone else, it is about the pricing. They already upgrade regularly, so I do not have any improvement areas. We rely on the required standalone configuration.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers with my client for a very long time.

What do I think about the scalability of the solution?

They are easy to build, and we have no particular restrictions.

How are customer service and support?

I have not interacted with their support for the PowerEdge servers. It is the administrator who deals with the support.

Which solution did I use previously and why did I switch?

We use Dell PowerEdge servers, and we also use HPE servers. We have a wide range. We also have servers from other brands.

The main difference is the pricing. At some point, we receive a call for tenders, and we increase the number of our servers. Generally, it is more or less the same in terms of the range, but in the end, the one that offers the best deal wins. It is always the same thing.

We have a wide range of servers and a wide range of disks, and there are times when our needs evolve. So, it is according to those moments, and there are times when Dell offers some great promotions that are potentially better than those from other manufacturers, and sometimes, it is the other way around. It depends on how we want to implement them, and it also depends on the price.

How was the initial setup?

There are no problems to report related to their implementation.

What about the implementation team?

We do it all in-house. Because we order quite a substantial amount, we have playbooks and many other things to do it. We have reached a certain level of maturity to implement rapidly. When there are new models, we make modifications with the playbooks, and that is it. We can do it. The base is essentially the same. There are no revolutionary changes between the new models.


What's my experience with pricing, setup cost, and licensing?

With regards to the licenses, I do not have a definite idea about all the licenses available out there, but I do know that there are more and more manufacturers who offer licenses.

We take a package. We do not take a license for the software and then everything that comes on top and one for the base. The thing that is becoming more and more important for us, which is better with Dell than with other manufacturers, is the administration. We are now being asked to separate the administration networks as much as possible, whereas, for a while, there was a trend for virtualizing the administration and production ports. That is becoming a stumbling block now. The new regulations require us to separate the administration from the production.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten. There are not any issues that we are seeing, but the price can always be improved. It is always the same thing. 

Foreign Language:(French)

Résilient, coût-performance et fait ce dont on a besoin

Depuis combien de temps utilisez-vous les serveurs Dell PowerEdge Rack?

    J’utilise les serveurs Dell PowerEdge Rack chez mon client depuis très longtemps.

    Quel est votre cas principal d’utilisation de cette solution? (Décrivez votre environnement).

      On utilise les serveurs Dell PowerEdge Rack dans un environnement hyper convergé, du stockage d’objets et des VMs, tout comme un serveur classique.

      Veuillez nous décrire comment les serveurs Dell PowerEdge Rack ont amélioré votre organisation. Si ce ne fut pas le cas, veuillez expliquer pourquoi.

        En implémentant les serveurs Dell PowerEdge, on cherche en principe une bonne performance et le coût-performance. On voulait le meilleur ratio coût-performance par rapport à nos cas d’utilisation. Par exemple, si nous voulons augmenter nos clusters d’objet, nous allons chercher des serveurs avec une haute densité de disques et pas forcément avec une grosse quantité de CPUs et de RAM. Et dans d’autres cas, nous allons avoir besoin de plus de performance en CPU et RAM mais moins de disques. Ça dépend de chaque cas d’utilisation.

        On travaille avec les serveurs Dell depuis de nombreuses années. Comme tout le monde. Il y a de plus en plus de RAM et les CPUs sont de plus en plus performants. Le stockage est de plus en plus condensé et puissant, ça rend les applications de plus en plus rapides et on répond mieux. Le seul défaut, c’est qu’on code de moins en moins bien parce que le hardware compense la customisation des codes.

        J’ai discuté avec le data center sur les consommations d'énergie et on est dans une moyenne. Si je compare avec d'autres sociétés, on a la même moyenne. Par exemple, j’ai fait une étude sur une installation de 1100 watts ainsi qu’entre 750 et 1100 watts et c’est ce que l’on va trouver ailleurs aussi. Maintenant, si demain on arrive à obtenir la même performance avec seulement 400 watts, là il y aura un fossé. Ça dépend de l’utilisation ou des disques qu’on va avoir mais dans l'ensemble, ce n’est pas démesuré par rapport à ce dont on a besoin.

        On demande aux serveurs de faire leur travail et ils le font. Dès qu’on arrive à une limite, on fait grandir, on scale encore et encore. On pourrait toujours trouver un produit qui nous convient encore plus mais chacun sa spécialité. Si demain on pouvait mettre des disques de 75 tera dans les serveurs, on serait encore plus contents. Ça fera des serveurs encore plus petits et qui consomment moins.

        Ils sont dans une moyenne globale par rapport à d'autres. On a récemment eu une implémentation RSE et on cherche à diminuer la consommation énergétique. Qui dit consommation énergétique, dit aussi refroidissement parce que c’est généralement lié ensemble. Tout ce qui consomme plus, chauffe plus généralement et donc, il en faut plus. Il y a également le problème de place dans le data center. Si un serveur 2U fait potentiellement le même travail qu’un serveur 4U, ce sera un axe d'amélioration pour l'implémentation.

        Cela fait des années que nous avons des serveurs avec des alimentations et des composants qui sont résilients et qui fonctionnent bien. Ce sont donc plus les applications, les évolutions et le stockage qui vont nous permettre de réduire les temps d'arrêt de production imprévus.

        L'évolution de la technologie globale a affecté la flexibilité de nos opérations. Ainsi qu’avec d’autres composants, entre autres, les serveurs ont contribué à rendre tout plus flexible pour nos opérations.

        Quelles fonctionnalités avez-vous trouvé les plus utiles et pourquoi?

          Le serveur en lui-même est utile. Il fait ce qu’on lui demande de faire.

          Dans quels domaines les serveurs Dell PowerEdge Rack pourraient-ils être améliorés?

            C’est dur de faire une comparaison sans la fiche technique pour comparer les autres serveurs mais typiquement, je dirai, comme tout le monde, que ce serait au niveau du prix. Ils évoluent déjà régulièrement donc, je n’ai pas de points d'amélioration. On se base sur la configuration demandée en autonomie.

            Avez-vous auparavant utilisé une solution différente et, le cas échéant, pourquoi avez-vous changé?

              On utilise des serveurs Dell PowerEdge mais également des serveurs HPE. On a une gamme variée. On a aussi des serveurs d’autres marques.

              La principale différence est au niveau du prix. A un moment donné, on reçoit un appel d’offres et on doit augmenter le nombre de nos serveurs. Généralement, c’est à peu près la même chose en termes de gamme mais à la fin, c’est celui qui fait la plus belle offre qui gagne. C’est toujours pareil.

              Nous avons différentes gammes de serveurs ainsi que de disques et nous avons des besoins qui évoluent à certains moments. C’est donc en fonction du moment et il y a des périodes ou Dell fait des promotions qui sont potentiellement plus importantes que d’autres constructeurs et parfois, c’est l’inverse. Cela dépend de comment on veut implémenter et ça dépend aussi du prix.

              Que conseillez-vous à d'autres sur les coûts d’installation, les tarifs et/ou les licences?

                En ce qui concerne les licences, je n’ai pas de conseils définis sur toutes les licences qui sont disponibles mais je sais qu’il y a de plus en plus de constructeurs qui offrent des licences.

                Nous prenons l’ensemble. Nous ne prenons pas les licences pour les logiciels avec tout ce qui peut s’ajouter par-dessus mais plutôt ce qui va aller sur la base. La chose qui devient de plus en plus importante pour nous et qui est meilleure chez Dell que chez d’autres constructeurs, c’est l’administration. On nous demande maintenant de séparer les domaines d’administration au maximum alors que pendant un certain temps, la grande mode était de virtualiser les ports d’administration dans les ports de production. Cela devient un point bloquant maintenant. Les nouvelles régulations nous demandent de séparer les niveaux d’administration des flux de production.

                Quelles sont vos impressions sur la scalabilité de cette solution?

                  Ils sont faciles à monter et on n’a pas de contraintes particulières.

                  Le déploiement initial était-il simple ou complexe et de quelle manière?

                    Nous n’avons aucun problème en ce qui concerne leur implémentation.

                    Vous faites l'implémentation avec une équipe d’un revendeur ou de chez vous? Si vous utilisez une équipe d’un revendeur, comment évalueriez-vous leur niveau d’expertise?

                      On le fait chez nous. Du fait qu’on en ait commandé un certain nombre, on a plein de playbooks et plein de choses pour le faire. On est arrivé à un certain degré de maturité pour implémenter rapidement. Quand il y a des nouveaux modèles, on fait des modifications de playbooks et après, c’est parti. On peut le faire. La base est essentiellement la même. Il n’y a pas de changements révolutionnaires entre les nouveaux modèles.

                      Décrivez-nous votre expérience avec le service client et le support.

                        Je ne discute pas avec leur service support pour les serveurs PowerEdge. Ce sont les administrateurs qui font le support.

                        Sur une échelle de 1 à 10 (1=le pire, 10=le meilleur), comment évalueriez-vous les serveurs Dell PowerEdge Rack? Veuillez expliquer pourquoi.

                          Je donnerais aux serveurs Dell PowerEdge un neuf sur dix. Nous n’avons pas de problème particulier mais le prix peut toujours être amélioré. C’est toujours pareil.

                          Disclosure: I am a real user, and this review is based on my own experience and opinions.
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                          PeerSpot user
                          Leiter interne IT und Rechenzentrum at a media company
                          Real User
                          Top 20
                          Helps to enhance operational consistency and reliability of our applications
                          Pros and Cons
                          • "What truly impresses me about Dell PowerEdge Rack Servers is their unwavering commitment to customer service, providing great assistance throughout the entire product lifecycle."
                          • "I would like enhanced latitude in the machine assembly process."

                          What is our primary use case?

                          To ensure the continued success of our clientele, we leverage the robust capabilities of Dell PowerEdge Rack Servers within the confines of our data center.

                          The straightforward implementation of firmware updates on servers can often prove to be an elusive objective. Recognizing this arduous challenge, we opted to incorporate Dell PowerEdge Rack Servers into our infrastructure, thereby facilitating a more streamlined and efficient process. 

                          How has it helped my organization?

                          Dell PowerEdge Rack Servers have demonstrably bolstered the operational consistency and reliability of our applications, thereby enhancing the user experience for our esteemed clientele.

                          Given our exclusive reliance on Dell servers, conducting a direct comparison of energy consumption across different vendors proves to be a rather intricate endeavor. Nevertheless, I am confident that the power usage falls within a range deemed satisfactory for our operational requirements.

                          We leverage these server systems for an extended period of time, a practice that demonstrably contributes favorably to the principles of environmental sustainability.

                          Dell PowerEdge servers have demonstrably curtailed the incidence of production downtime, the precise extent of which remains challenging to quantify. Nevertheless, a marked decline in service outages and a concomitant upswing in availability periods are irrefutable indicators of this positive development.

                          The OpenManage Console serves as a streamlined nexus, consolidating a multitude of functionalities within a singular, intuitive interface. This holistic design fosters an enhanced level of productivity amongst IT personnel by eliminating the need to navigate through a maze of disparate applications.

                          Dell PowerEdge servers have contributed to the overall flexibility of our operations. This translates to relatively short delivery times, which is a significant advantage. We can quickly acquire new servers without facing lengthy lead times. 

                          What is most valuable?

                          What truly impresses me about Dell PowerEdge Rack Servers is their unwavering commitment to customer service, providing great assistance throughout the entire product lifecycle. This unparalleled level of support extends for an extended duration, ensuring that our servers remain reliable and secure for years to come. Furthermore, the exceptional quality of these servers is evident in their engineering and robust construction, guaranteeing peak performance and unwavering stability even under the most demanding workloads.

                          What needs improvement?

                          I would like enhanced latitude in the machine assembly process. The current constraints, limiting configurations to a select few, often lack inherent rationality. This rigidity makes it challenging to construct servers that are meticulously calibrated to specific requirements. Ideally, we should strive for a system that allows for the bespoke tailoring of servers, ensuring perfect alignment with each unique need.

                          For how long have I used the solution?

                          I have been using Dell PowerEdge Rack Servers for 15 years.

                          What do I think about the stability of the solution?

                          While Dell PowerEdge Rack Servers have generally garnered a stellar reputation for their reliability and performance, we did encounter a recent hiccup on one of our machines. Thankfully, a dedicated support case was promptly established to address the issue. It turned out to be a faulty component, which was swiftly replaced, and the machine was soon humming along once more. All in all, our experiences with these servers have been overwhelmingly positive, with this singular incident serving as a minor bump in the road.

                          What do I think about the scalability of the solution?

                          The servers are provisioned with their core hardware components at the time of acquisition. In most cases, further augmentation isn't particularly rational, although it is feasible to add supplementary memory or storage devices in exceptional circumstances. While this approach generally proves acceptable, it can present challenges in situations where the servers haven't been outfitted with the potential for future expansion. For instance, if a server is only equipped with a single processor, installing a second one later on is an impossibility. While this might seem suboptimal, it does offer the advantage of being cost-effective. After all, there's no need to construct the entire infrastructure if only a portion of it will be utilized.

                          How are customer service and support?

                          While previously the realm of technical assistance left much to be desired, with technicians rarely dispatched and resolutions often left frustratingly in our own hands involving the mere shipment of parts or miscellaneous supplies, a remarkable change has taken place. The current landscape of Dell support stands in stark contrast, characterized by the prompt arrival of technicians armed with the requisite materials or their express pre-delivery and a demonstrably high level of ongoing machine support, exceeding even our most exacting expectations.

                          How would you rate customer service and support?

                          Positive

                          Which solution did I use previously and why did I switch?

                          In the past, our server infrastructure relied on a patchwork of machines, cobbled together from various components and specifications. These solutions, while valiant efforts in their own right, often fell short in terms of reliability and consistency. Seeking a more robust and standardized approach, we migrated to Dell PowerEdge Rack Servers, enticed by their reputation for superior quality and comprehensive warranty programs.

                          How was the initial setup?

                          The initial deployment has been occasionally straightforward, but we have also come across instances where machines brought about challenging difficulties that were difficult to pinpoint. In the majority of situations, it's positive, but not consistently.

                          Given the confines of our restricted IT infrastructure, we opted for a meticulous, hands-on approach to server deployment, manually installing each one within its own designated space.

                          What about the implementation team?

                          At the outset, our implementation lacked external assistance. However, we have now brought on board LSK Storage, a value-added reseller, to superintend a wider range of tasks, as we no longer shoulder the entire burden ourselves. Our interactions with them have been exceptionally positive, exceeding our expectations. Indeed, continued collaboration would not be on the table if their performance had been anything less than stellar.

                          What's my experience with pricing, setup cost, and licensing?

                          The cost structure associated with Dell PowerEdge Rack Servers presents itself as a potential point of contention for budget-conscious consumers, as it could be more strategically positioned to compete within the broader marketplace. Additionally, the degree of configurability offered by these server solutions might warrant further scrutiny, as it may not invariably align with the precise requirements of every individual user or organization.

                          Which other solutions did I evaluate?

                          During our evaluation process, we meticulously assessed a diverse range of server solutions offered by multiple manufacturers. Ultimately, Dell emerged as the frontrunner due to their unwavering commitment to long-term product availability, ensuring the sustained viability and stability of our IT infrastructure.

                          What other advice do I have?

                          I would give Dell PowerEdge Rack Servers a rating of nine out of ten. While they offer excellent flexibility, I find that it can be limited in certain situations. Users are required to commit to specific configurations and cannot always choose every desired processor or combination of components. Additionally, there are sometimes unclear dependencies between components, requiring the use of specific minimum amounts of certain resources. These limitations prevent me from giving them a perfect score.

                          Our infrastructure is optimized for stability rather than raw processing power. While our servers may not boast the most formidable specifications, they consistently deliver reliable performance within their established parameters.

                          Foreign Language: (German)

                          Verbessert die betriebliche Konsistenz und Zuverlässigkeit unserer Applikationen

                          Was ist unser Hauptanwendungsfall?

                          Zur Gewährleistung des anhaltenden Erfolgs unserer Kunden nutzen wir die robusten Fähigkeiten der Dell PowerEdge Rack Server innerhalb der Grenzen unseres Datenzentrums.

                          Die unkomplizierte Implementierung von Firmware-Updates auf Servern kann sich oft als schwieriges Unterfangen erweisen. Da wir diese schwierige Herausforderung erkannt haben, haben wir uns für die Integration von Dell PowerEdge Rack Servern in unsere Infrastruktur entschieden, um einen rationalisierten und effizienteren Prozess zu ermöglichen.

                          Wie hat es meiner Organisation geholfen?

                          Dell PowerEdge Rack Server haben nachweislich die betriebliche Konsistenz und Zuverlässigkeit unserer Anwendungen verbessert und damit die Benutzerfreundlichkeit für unsere hochgeschätzte Kundschaft erhöht.

                          Da wir uns ausschließlich auf Dell-Server verlassen, ist ein direkter Vergleich des Energieverbrauchs verschiedener Anbieter ein ziemlich kompliziertes Unterfangen. Dennoch bin ich zuversichtlich, dass der Stromverbrauch in einem Bereich liegt, der für unsere betrieblichen Anforderungen zufriedenstellend ist.

                          Wir nutzen diese Serversysteme über einen längeren Zeitraum, was nachweisbar einen positiven Einfluss auf die Prinzipien der ökologischen Nachhaltigkeit hat.

                          Dell PowerEdge-Server haben nachweislich die Zahl der Produktionsausfälle verringert, wobei es schwierig ist, das genaue Ausmaß zu quantifizieren. Ein deutlicher Rückgang der Serviceausfälle und ein gleichzeitiger Anstieg der Verfügbarkeitszeiten sind jedoch unwiderlegbare Indikatoren für diese positive Entwicklung.

                          Die OpenManage-Konsole dient als optimierter Mittelpunkt, der zahlreiche Funktionen in einer einzigen, intuitiven Benutzeroberfläche zusammenfasst. Dieses ganzheitliche Design fördert die Produktivität des IT-Personals, da es sich nicht mehr durch ein Chaos von unterschiedlichen Anwendungen bewegen muss.

                          Die Dell PowerEdge-Server haben zur allgemeinen Flexibilität unseres Betriebs beigetragen. Dies führt zu relativ kurzen Lieferzeiten, was ein großer Vorteil ist. Wir können schnell neue Server erwerben, ohne lange Vorlaufzeiten einzuhalten.

                          Was ist am wertvollsten?

                          Was mich an den PowerEdge-Rack-Servern von Dell wirklich beeindruckt, ist der unermüdliche Einsatz für den Kundenservice, der während des gesamten Produktlebenszyklus hervorragende Unterstützung bietet. Dieser beispiellose Support erstreckt sich über einen langen Zeitraum und stellt sicher, dass unsere Server auch in den kommenden Jahren zuverlässig und sicher bleiben. Darüber hinaus zeigt sich die außergewöhnliche Qualität dieser Server in ihrer Technik und robusten Bauweise, die selbst bei den anspruchsvollsten Arbeitsbelastungen Spitzenleistungen und unerschütterliche Stabilität garantieren.

                          Was muss verbessert werden?

                          Ich wünsche mir mehr Flexibilität bei der Maschinenmontage. Die derzeitigen Zwänge, die die Konfigurationen auf einige wenige beschränken, lassen oft eine inhärente Rationalität vermissen. Diese Starrheit erschwert den Bau von Servern, die genau auf die spezifischen Anforderungen abgestimmt sind. Idealerweise sollten wir ein System anstreben, das die maßgeschneiderte Anpassung von Servern ermöglicht, um eine perfekte Ausrichtung auf jeden einzelnen Bedarf zu gewährleisten.

                          Wie lange nutze ich die Lösung schon?

                          Ich benutze Dell PowerEdge Rack Server seit 15 Jahren.

                          Was halte ich von der Stabilität der Lösung?

                          Obwohl Dell PowerEdge Rack Server im Allgemeinen einen hervorragenden Ruf für ihre Zuverlässigkeit und Leistung genießen, hatten wir kürzlich ein Problem mit einem unserer Geräte. Glücklicherweise wurde umgehend ein spezieller Support-Fall eingerichtet, um das Problem zu beheben. Es stellte sich heraus, dass es sich um ein fehlerhaftes Bauteil handelte, das schnell ausgetauscht wurde, und das Gerät lief bald wieder einwandfrei. Alles in allem haben wir mit diesen Servern durchweg positive Erfahrungen gemacht, wobei dieser einmalige Vorfall nur ein kleines Hindernis darstellte.

                          Was denke ich über die Skalierbarkeit der Lösung?

                          Die Server werden zum Zeitpunkt der Annahme mit ihren wichtigsten Hardwarekomponenten ausgestattet. In den meisten Fällen ist eine weitere Erweiterung nicht besonders rationell, obwohl es in Ausnahmefällen möglich ist, zusätzlichen Speicher oder Speichergeräte hinzuzufügen. Während sich dieser Ansatz im Allgemeinen als akzeptabel erweist, kann er allerdings in Fällen, in denen die Server nicht mit dem Potenzial für zukünftige Erweiterungen ausgestattet wurden, zu Problemen führen. Wenn ein Server beispielsweise nur mit einem einzigen Prozessor ausgestattet ist, ist die Installation eines zweiten Prozessors zu einem späteren Zeitpunkt nicht mehr möglich. Das mag zwar suboptimal erscheinen, hat aber den Vorteil, dass es kostengünstig ist. Schließlich muss nicht die gesamte Infrastruktur aufgebaut werden, wenn nur ein Teil davon genutzt werden soll.

                          Wie sind Kundenservice und Support?

                          Während früher die technische Unterstützung viel zu wünschen übrig ließ, da nur selten Techniker entsandt wurden und die Lösung des Problems oft frustrierend in unseren eigenen Händen lag, indem wir lediglich Teile oder sonstiges Material verschicken mussten, hat sich ein bemerkenswerter Wechsel vollzogen. Die gegenwärtige Lage des Dell-Supports steht in krassem Gegensatz dazu. Sie ist gekennzeichnet durch das prompte Eingreifen von Technikern, die mit den erforderlichen Materialien ausgestattet sind, oder durch deren ausdrückliche Vorablieferung und ein nachweislich hohes Niveau des laufenden Supports für die Maschinen, das selbst unsere anspruchsvollsten Erwartungen übertrifft.

                          Wie bewerten Sie den Kundenservice und -support?

                          Positiv

                          Welche Lösung habe ich vorher verwendet und warum habe ich gewechselt?

                          Früher beruhte unsere Serverinfrastruktur auf einem Patchwork von Maschinen, die aus verschiedenen Komponenten und Spezifikationen zusammengeschustert wurden. Diese Lösungen waren zwar für sich genommen sehr gut, aber in Bezug auf Zuverlässigkeit und Konsistenz oft unzureichend. Auf der Suche nach einem robusteren und standardisierten Ansatz wechselten wir zu Dell PowerEdge Rack-Servern, die durch ihren guten Ruf in Bezug auf Qualität und umfassende Garantieprogramme überzeugen konnten.

                          Wie war die Ersteinrichtung?

                          Die Ersteinrichtung verlief gelegentlich problemlos, aber wir sind auch auf Fälle gestoßen, in denen die Maschinen Schwierigkeiten verursachten, die schwer zu lokalisieren waren. In den meisten Fällen ist das Ergebnis positiv, aber nicht durchgängig.

                          Angesichts unserer begrenzten IT-Infrastruktur haben wir uns für einen sorgfältigen, praktischen Ansatz bei der Serverbereitstellung entschieden, indem wir jeden Server manuell an seinem eigenen Platz installiert haben.

                          Wie sieht es mit dem Implementierungsteam aus?

                          Am Anfang fehlte uns bei der Implementierung die externe Unterstützung. Jetzt haben wir jedoch LSK Storage, einen Value-Added Reseller, an Bord geholt, um eine breitere Palette von Aufgaben zu beaufsichtigen, da wir nicht mehr die gesamte Last selbst übernehmen müssen. Die Zusammenarbeit mit diesem Unternehmen war außerordentlich positiv und hat unsere Erwartungen sogar noch übertroffen. Eine weitere Zusammenarbeit käme nicht in Frage, wenn ihre Leistungen nicht so hervorragend wären.

                          Welche Erfahrungen habe ich mit den Preisen, den Einrichtungskosten und der Lizenzierung gemacht?

                          Die Preisgestaltung der Dell PowerEdge Rack Server ist ein potenzieller Streitpunkt für preisbewusste Kunden, da sie strategisch besser positioniert sein könnten, um auf dem größeren Markt zu bestehen. Auch der Grad der Konfigurierbarkeit, den diese Serverlösungen bieten, sollte genauer untersucht werden, da er nicht immer den genauen Anforderungen jedes einzelnen Benutzers oder Unternehmens entspricht.

                          Welche anderen Lösungen habe ich bewertet?

                          Während unseres Auswahlverfahrens haben wir verschiedene Serverlösungen von mehreren Herstellern sorgfältig geprüft. Letztendlich hat sich Dell als Spitzenreiter herauskristallisiert, da das Unternehmen sich konsequent für eine langfristige Produktverfügbarkeit einsetzt, um die nachhaltige Rentabilität und Stabilität unserer IT-Infrastruktur zu gewährleisten.

                          Welche anderen Ratschläge kann ich geben?

                          Ich würde den Dell PowerEdge Rack-Servern eine Bewertung mit neun von zehn Punkten geben. Sie bieten zwar eine ausgezeichnete Flexibilität, aber ich finde, dass diese in bestimmten Situationen begrenzt sein kann. Die Benutzer müssen sich auf bestimmte Konfigurationen festlegen und können nicht immer jeden gewünschten Prozessor oder jede Kombination von Komponenten auswählen. Außerdem gibt es manchmal unklare Abhängigkeiten zwischen Komponenten, die den Einsatz bestimmter Mindestmengen bestimmter Ressourcen erfordern. Diese Einschränkungen hindern mich daran, ihnen eine perfekte Note zu geben.

                          Unsere Infrastruktur ist eher auf Stabilität als auf reine Rechenleistung optimiert. Auch wenn unsere Server nicht die beeindruckendsten Spezifikationen aufweisen, liefern sie innerhalb der festgelegten Rahmenbedingungen stets eine zuverlässige Leistung.

                          Welches Modell nutzen Sie für die Entwicklung dieser Lösung?

                          Im Hause.


                          Which deployment model are you using for this solution?

                          On-premises
                          Disclosure: I am a real user, and this review is based on my own experience and opinions.
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                          PeerSpot user
                          Infrastructure and Operations Manager at a manufacturing company with 201-500 employees
                          Real User
                          Its reliability has made a big impact on our business, and it is very easy to install and manage
                          Pros and Cons
                          • "The ease of installation is valuable. The physical side of installation is quite intuitive and has got better by leaps and bounds. The hardware has always been fantastic, and it has always been reliable."
                          • "Its pricing could be better."

                          What is our primary use case?

                          It's a standard server that we've got. It's a site server, so it'll hold up to a manufacturing server and a normal Active Directory server.

                          We have Dell PowerEdge servers with pre-installed Microsoft Windows Server OS. For security, we mainly have antivirus. We've got web security monitoring tools. In addition, we've got firewalls. So, we've got a number of technologies that will hopefully protect us from ransomware.

                          How has it helped my organization?

                          Reliability is its main benefit. It works. I have not had many servers go down with hardware failure.

                          Email and ERP systems are critical to our business. We've also got manufacturing applications running on it as well. Those are one of the biggest key areas for our business. For the manufacturing and everything else, it's highly integrated. We need a server that's always on.

                          It has been good in terms of the impact on our IT infrastructure and the ability to handle the demand. It does what it says on the tin. We haven't had any issues with it. It's a server. It's one of those things that once it's in, it's in. We don't want it to do anything special because it's there for our infrastructure. It looks after our infrastructure, and it has been doing its job, and it has been working. Because we've not had any issues, its reliability has made a big impact on our business.

                          What is most valuable?

                          The ease of installation is valuable. The physical side of installation is quite intuitive and has got better by leaps and bounds. The hardware has always been fantastic, and it has always been reliable.

                          The iDRAC is one of my favorite features of this solution. From an IT or management perspective, we are able to easily control the servers with it. It has been the biggest help.

                          What needs improvement?

                          Its pricing could be better. In terms of features, I've got nothing to improve.

                          For how long have I used the solution?

                          I have about 25 years of experience with the product.

                          What do I think about the stability of the solution?

                          Its stability is very good. Its performance has always gone up in leaps and bounds. They've always been ahead of the curve, and we've always got the best technology from Dell.

                          What do I think about the scalability of the solution?

                          Its scalability is very good.

                          How are customer service and support?

                          Their support is good. I would rate them a 10 out of 10.

                          How would you rate customer service and support?

                          Positive

                          Which solution did I use previously and why did I switch?

                          I previously used an HP solution. I switched because of my experience with peer reviews for Dell products. Ever since we made the change to Dell servers, we've not gone back. There is the ease of use of racking and the ease of use of remote management. There is reliability and simplification of the server as well. They've not overcomplicated it. Those are the main selling points for Dell servers in comparison to HP.

                          How was the initial setup?

                          Its initial setup was very straightforward. It took a day. We have a certain process that we follow. We've had a server setup from a couple of years ago, and we follow that process. It's just making sure that all the relevant information is in.

                          What was our ROI?

                          It's very difficult to measure, but it should be good. We've made an initial investment in the capital costs for the server purchase, and if we get good five years of use out of it, then we've got good returns for it.

                          We could realize its benefits straightaway after the deployment.

                          What's my experience with pricing, setup cost, and licensing?

                          They seem to have become more expensive. I've not done a comparison with other vendors recently. If the price increases more, we would need to do a comparison next year just to make sure that we are benchmarking our server purchases correctly.

                          Which other solutions did I evaluate?

                          We did consider public cloud servers before choosing PowerEdge Rack Servers, but it wasn't a choice. We are in a hybrid environment. We do have a number of servers internally, but then we have public cloud servers as well. Overall, the public cloud is cheaper because I don't require internal expertise and internal maintenance for the physical environment, which is cost-saving. The only reason for getting PowerEdge internally was to meet the demand for great speed for our manufacturing services. Therefore, we have to have something internal.

                          What other advice do I have?

                          I would definitely recommend it. You just have to install it, and that's it. It works.

                          I would rate it a 10 out of 10.

                          Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
                          PeerSpot user
                          Senior Manager of IT at a tech vendor with 5,001-10,000 employees
                          Real User
                          Top 20
                          We utilize them heavily, 24/7, and they never stop; very reliable
                          Pros and Cons
                          • "The management portal is essential because it gives you a lot of flexibility. You don't have to be at the location to manage the server. You can power it on and off remotely or start an installation remotely. All you need to do is connect it to the network and you can do things from thousands of miles away."
                          • "While I wouldn't call it a problem, physically mounting the servers into the rails that come with the servers can be a challenge. They could be engineered to be a little bit easier to use. It's not that significant, we can manage it, but you need at least two people to do it together because they're a bit heavy."

                          What is our primary use case?

                          We mostly use them for managing our testing environment. They manage a different brand of blade servers, not Dell, but the Rack Servers powered by Intel are monitoring and managing the queues that run the tests. Developers are submitting tests to the system 24 hours a day, and nodes on the blade servers run the tests. Our PowerEdge servers manage the test queues.

                          What is most valuable?

                          The management portal is essential because it gives you a lot of flexibility. You don't have to be at the location to manage the server. You can power it on and off remotely or start an installation remotely. All you need to do is connect it to the network and you can do things from thousands of miles away. That is essential when working with data centers. You don't want to be there but you want to have full control remotely.

                          Another valuable feature is that it's a Dell and that means it's a reliable product.

                          For how long have I used the solution?

                          I have been using Dell PowerEdge Rack Servers powered by Intel for the last 10 years.

                          What do I think about the stability of the solution?

                          It has performed the way that we expected it to with no technical problems. I don't recall any problems with the server itself that required us to call support or get replacement parts. It does what we expect it to do.

                          It's stable. It's working 24/7, 365. We don't ever stop it. We have two offices in Israel, and each has two PowerEdge Rack Servers. They're monitoring our testing environment and that environment is running 24 hours a day, so the servers are very heavily utilized.

                          We usually keep them for four years or stretch them to five years with a warranty extension. We wreck them and have never had to deal with any problems. The PowerEdge servers we have are the third generation that we purchased for this specific role. I'm assuming the integration team that requested these models specifically is satisfied with the outcome.

                          What do I think about the scalability of the solution?

                          We got them in a configuration that hasn't required us to make any changes in terms of scalability.

                          How are customer service and support?

                          Dell's support works. Here in Israel, Dell works with a third party that handles the contact with the customer. I don't recall if that third party handles servers, but in general, a lot of improvement is required there.

                          We are a corporate environment. When I call Dell support and give them my credentials or customer number, I expect the guy on the other side to understand who he is talking with. He should immediately see that I have at least 500 laptops, desktops, and more than 1,000 Dell monitors. I'm not just a private customer calling from home. I expect the service to work accordingly. 

                          Don't ask me, "Did you reboot the machine?" or "Did you update?" We only call Dell support when we cannot solve the problems ourselves. By the time we call, we have done all the testing and all the updating. We have done everything on our side and that's when we need professional, technical support. But when we call them here in Israel, we get what seems like very consumer-oriented customer support. There is a lot of room for improvement in this area.

                          How would you rate customer service and support?

                          Neutral

                          Which solution did I use previously and why did I switch?

                          We had HP ProLiant in the past, but we haven't used them for quite a while. Our entire organization is using Dell for end-user machines, laptops, workstations, and desktops. The PowerEdge Rack Servers powered by Intel deliver what we need. It's easier to work with the same vendor and have a unified environment.

                          How was the initial setup?

                          While I wouldn't call it a problem, physically mounting the servers into the rails that come with the servers can be a challenge. They could be engineered to be a little bit easier to use. It's not that significant, we can manage it, but you need at least two people to do it together because they're a bit heavy. You have to slide them exactly into the rails. It's a little bit challenging, but not serious.

                          From unboxing it to preparing the rack and sliding the server into it, connecting everything, and powering it up, it takes about 30 minutes or so.

                          Integrating it into a particular environment is very simple. We set up an IP, connect it, and install a server operating system. It's a very rapid process. Within about an hour, it is up and running in the environment.

                          What was our ROI?

                          In terms of handling the evolving needs of high-performance workloads, you get your money's worth. When you buy something, you need it to perform and deliver and these servers do that. It's a very good product.

                          What's my experience with pricing, setup cost, and licensing?

                          PowerEdge pricing is equivalent to that of all the others in the market. We always try to get a better price, but I don't see any problem with the pricing and licensing of Dell's servers. It's not the case, when I compare them to other vendors, that they are extremely more expensive or that the licensing is much more complex.

                          Which other solutions did I evaluate?

                          We looked at HP and Supermicro. We went with Dell, in part, because we are a Dell shop, but price was one of the most critical aspects. We also looked at what we needed to gain from the server. When we connected all these factors, we decided that Dell was the best solution for us.

                          What other advice do I have?

                          Before you approach procurement, you should know exactly what you are looking to get out of the product. If you're looking for a reliable vendor and performance, have all your information ready first. Then check the pricing and make sure that you have the budget. It's not like buying a PC for your home. It's a professional server and it costs. You'd better have all the information beforehand, and then you can evaluate whether the purchase of a PowerEdge is suitable for your requirements.

                          We don't use Dell's OpenManage console. When we need to make changes that don't directly apply to the operating system but to the server itself, we only go into the iDRAC management interface and do it from there on.

                          Which deployment model are you using for this solution?

                          On-premises
                          Disclosure: I am a real user, and this review is based on my own experience and opinions.
                          PeerSpot user
                          Skirmantas Juraska - PeerSpot reviewer
                          Head of the infrastructure at Hostinger
                          Real User
                          Powerful And Reliable With Good Warranties
                          Pros and Cons
                          • "It has helped us reduce unplanned downtime by 20% to 30%."
                          • "The response time could be better."

                          What is our primary use case?

                          We buy the servers without an OS and use Linux and open-source options with it. As we are a web hosting company, these servers primarily serve our customers by hosting their Websites, VPS, Emails, Domains, and other services. We also use them for our own infrastructure and our products.

                          What is most valuable?

                          We're a global web hosting company with data centers throughout the world, so we need lots of powerful, reliable, and efficient servers. That’s what Dell PowerEdge servers are. We've been using them for many years and trust the product. 

                          It has good quality control, and some of my colleagues were able to see this first-hand during a visit to the Dell factory.

                          We received good demo equipment that helped us pick the best solutions for our business. Plus, we can choose optimal setups and configurations that best fit the needs of our web, cloud, and virtual private server hosting clients.

                          The servers always arrive with the latest firmware and are very good at handling high-performance workloads. They meet our ever-growing needs, including those associated with AI.

                          The pricing is very flexible, and the commitment to delivery and working with partners is excellent.

                          Dell offers us good warranties and is very good at delivering on them when necessary.

                          In terms of energy consumption, PowerEdge servers are okay. We do find Dell servers to be more efficient than others; however, it depends on the CPU usage and workload. Our newest processors are more power-efficient, and NVMe SSD disc drives help save even more energy. User-friendly OpenManage console helps us efficiently manage the lifecycle of PowerEdge servers. However, we are not using it at full scale.

                          The servers are easy to set up, and we use a variety of server security features in our current environment. An important advantage is that we can make OS patches and hotfixes without a reboot.

                          What needs improvement?

                          We are quite satisfied with our latest configurations. We don't have big complaints at the moment. 

                          The response time could be better. Everyone is very busy nowadays. It's important to get issues resolved fast. 

                          For how long have I used the solution?

                          We've used the solution for around three and four years.

                          What do I think about the stability of the solution?

                          The stability is very good. I'd rate stability nine out of ten.

                          Dell PowerEdge servers improved our IT infrastructure. We have fewer failures and good warranties, and by keeping everything up to date and patched, we reduced unplanned downtime by 20% to 30%. We've also noticed that these servers are 20% more powerful than similar configurations.

                          What do I think about the scalability of the solution?

                          As the fastest-growing web hosting company with over 2.5 million clients worldwide, scalability is crucial for us. Dell server scalability is good. If we need more capacity, we just buy more servers. The most recent example is our purchase of 800 Dell servers.

                          How are customer service and support?

                          Dell offers helpful technical support, including help and guidance when we have new server configurations.

                          How would you rate customer service and support?

                          Positive

                          Which solution did I use previously and why did I switch?

                          We've been on the market for 20 years and tested a lot of the competition. We've used at least three different vendors before Dell.

                          How was the initial setup?

                          The initial setup is straightforward. 

                          First, we need to ship our servers to a remote location. However, for racking and installing operating systems, et cetera, it takes about one hour. 

                          What was our ROI?

                          The ROI is good. I can’t give the exact numbers, but in terms of outcomes, it is profitable.

                          What's my experience with pricing, setup cost, and licensing?

                          While pricing is very important, it's not all about the cost. With Dell, we have fewer issues, and updating processes are faster—which makes it worth the cost.

                          Overall, the solution is fairly priced and cost-effective. The overall pricing is moderate. 

                          Which other solutions did I evaluate?

                          We have considered a public cloud server before choosing Dell.

                          What other advice do I have?

                          We are Dell partners and customers. 

                          I'd advise potential users to try Dell. I would recommend the solution.

                          I'd rate the solution ten out of ten. I'm quite satisfied with how everything is going. We do not have any complaints. 

                          Which deployment model are you using for this solution?

                          On-premises
                          Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
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                          Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
                          Updated: May 2024
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                          Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.