Dell PowerEdge Rack Servers Reviews

Mainly, we started using them when we implemented a cyber recovery solution with Data Domain, in which several Dell PowerEdge Rack servers are also involved.

By implementing this solution, we wanted cyber resilience. We wanted a 1/3 copy cyber recovery solution that would prevent us from losing all the data in the event of a cyber attack.

In terms of deployment, we use them on-prem, directly with Dell as our provider.

They provide the cyber resilience that we were looking for. They are working perfectly so far, and we are happy with them.

The PowerEdge Cyber Resilient Architecture approach to security is very good. Overall, Dell's approach to security is pretty good. I like using Dell products because they always have security configuration guides.

In terms of energy consumption, Dell PowerEdge Rack Servers can possibly be improved, but this is what I would say regarding any other type of server.

I do not know specifically about Dell's sustainability goals or how PowerEdge can help, but at the level of on-prem servers, it can always be improved by moving towards new virtualization to reduce the impact and perhaps reduce the number of servers.

Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime. In our case, we have planned a maximum downtime of one week in the event of a cyber attack. These are the ratios we use.

The OpenManage console has affected our IT staff’s productivity. It has helped in a positive way because it is a console that centralizes many things that our staff manages every day. In that sense, it is in a centralized console. It helps a lot.

Dell PowerEdge Rack Servers have not impacted the overall flexibility of our operations or business. In our case, it is an isolated additional system, so it is not like adding an additional layer to improve the flexibility per se.

There is no specific feature that is more valuable than other servers for us. Because it is part of an overall solution that Dell has offered us, we opted for Dell's PowerEdge servers. Overall, it is a good solution. It works perfectly, especially in terms of availability and reliability, without any type of issue, which is why we are very happy with it.

The cost can be improved. For other use cases, we use Hitachi servers, which are a little cheaper but have similar functionality.

I have been using Dell PowerEdge Rack Servers for approximately two years.

So far, we have had no stability problems. They are very stable.

The scalability is very good. We use them in several locations. The main department in which they are used is ours, which is for data protection backup. They are mainly used for a cyber recovery solution.

I would assess their support very positively. I have been working with them for several years, and I am very happy with their support.

Positive

We also use Hitachi. We have not switched. We maintain two brands.

It has simply covered our use case.

They can improve the costs.

We evaluated Veritas. We evaluated Netapp solutions. There were five or six different vendors. We did not see a critical difference. In general, they were similar, but Dell was more present throughout the process.

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Foreign Language:(Spanish)

Funciona perfectamente y proporciona la ciberresiliencia y seguridad que necesitamos

¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?

He estado usando servidores en rack Dell PowerEdge durante aproximadamente dos años.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno.

Principalmente, comenzamos a utilizarlos cuando implementamos una solución de recuperación cibernética con Data Domain, en la que también están involucrados varios servidores Dell PowerEdge Rack.

Al implementar esta solución, queríamos ciberresiliencia. Queríamos una solución de recuperación cibernética de 1/3 de copia que nos evitara perder todos los datos en caso de un ciberataque.

En términos de implementación, los utilizamos de forma local, directamente con Dell como nuestro proveedor.

Comparta cómo los servidores en rack Dell PowerEdge han mejorado su infraestructura de TI. Si no fue así, explique por qué.

Proporcionan la ciberresiliencia que estábamos buscando. Están funcionando perfectamente hasta ahora y estamos contentos con ellos.

El enfoque de seguridad de PowerEdge Cyber Resilient Architecture es muy bueno. En general, el enfoque de seguridad de Dell es bastante bueno. Me gusta usar los productos Dell porque siempre tienen guías de configuración de seguridad.

En términos de consumo de energía, los servidores en rack Dell PowerEdge son posiblemente mejorables, pero esto es lo que diría de cualquier otro tipo de servidor.

No sé específicamente cuáles son los objetivos de sostenibilidad de Dell ni cómo puede ayudar PowerEdge, pero a nivel de servidores locales, siempre se puede mejorar avanzando hacia una nueva virtualización para reducir el impacto y quizás reducir la cantidad de servidores.

Los servidores en rack Dell PowerEdge han ayudado a reducir el tiempo de inactividad de producción no planificado. En nuestro caso, hemos previsto un tiempo de inactividad máximo de una semana en caso de ciberataque. Estas son las proporciones que utilizamos.

La consola OpenManage ha afectado la productividad de nuestro personal de TI. Ha ayudado de manera positiva porque es una consola que centraliza muchas cosas que nuestro personal maneja día a día. En ese sentido, está en una consola centralizada. Esto ayuda mucho.

Los servidores en rack Dell PowerEdge no han afectado la flexibilidad general de nuestras operaciones o negocios. En nuestro caso se trata de un sistema adicional aislado, por lo que no es como añadir una capa adicional para mejorar la flexibilidad de por sí.

¿Qué características le han parecido más valiosas y por qué?

No existe ninguna característica específica que sea más valiosa que otros servidores para nosotros. Debido a que es parte de una solución global que nos ha ofrecido Dell, optamos por los servidores PowerEdge de Dell. En general, es una buena solución. Funciona perfectamente, sobre todo en términos de disponibilidad y fiabilidad, sin ningún tipo de problema, por lo que estamos muy contentos con ella.

¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?

El costo se puede mejorar. Para otros casos de uso, utilizamos servidores Hitachi, que son un poco más baratos pero tienen una funcionalidad similar.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

También utilizamos Hitachi. No hemos cambiado. Mantenemos las dos marcas.

Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?

Evaluamos Veritas. Evaluamos las soluciones de Netapp. Había cinco o seis proveedores diferentes. No vimos una diferencia crítica. En general fueron similares, pero Dell estuvo más presente en todo el proceso.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

Se pueden mejorar en cuanto a su precio.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

La escalabilidad es muy buena. Los utilizamos en varios lugares. El departamento principal en el que se utilizan es el nuestro, que es para la copia de seguridad de la protección de datos. Se utilizan principalmente para una solución de recuperación cibernética.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

Hasta ahora no hemos tenido problemas. Son muy estables.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

Simplemente ha cubierto nuestros casos de uso.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Valoro su soporte de forma positiva. Llevo varios años trabajando con ellos y estoy muy contento con su apoyo.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

8.

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.

Calificaría los servidores en rack Dell PowerEdge con un nueve de diez.

We are using R640 and R740 models. We use the solution as the back end and front end of our environment.

We use it for computing, storage, and server capacity for our back-end and front-end workloads.

The product provides good quality for its price. PowerEdge is one of the best in the market. We have been using it for 12 to 15 years, and the server has broken only once. The product is reliable. It is really important for us. The tool delivers everything we need. It does what we want it to do.

The product must improve its integration with VMware. It is really important to us. They should make the management more out of the box so we have less maintenance.

I have been using the solution for 12 to 15 years.

The tool is stable.

The scalability depends a little bit on the software we use.

The initial setup is pretty easy. It is an out-of-the-box experience. It's plug-and-play. We click it in, attach the cables, and start.

As an enterprise customer, the pricing is fine for us. There are also possibilities to interact over the price and discuss. We have no complaints.

We have evaluated HPE and Cisco. The main difference we noticed is interoperability. We use a lot of VMware software. The integration with Dell is always perfect. It is a big advantage for us. HPE lacks interoperability.

The Cyber Resilient Architecture approach is a good step. Hackers always try to get into infrastructures or use ransomware to encrypt files. Dell has taken it very seriously. We can see there's a lot of development in PowerEdge. New services are coming out. It's more powerful. It also has less energy consumption. They're going in the right direction.

We use the OpenManage console to patch our servers. It made some really good developments in the last few years. We can just press a button, and the upgrade continues. We're very happy with it. It has made our staff's work easier and reduced the time spent on tasks. A task that took us 40 hours before now takes us 20 hours to complete.

The product has provided us with reliability in a positive way. 

HPE and Lenovo are the product's competitors.

Overall, I rate the product a nine out of ten.

We primarily use the solution for virtualization.

The versatility has been great. We have several different configurations with different networking capabilities, different capacity, throughput, and configurations. I work on a dark site in a classified environment. I can't really comment too much beyond that.

PowerEdge is great for handling the evolving needs of high-performance workloads like VDI, AI, and SAP on multi-cloud. We're very happy with their performance. We're lucky enough to also have Dell and VMware. We call them a TAM specialist on-site. If we have any problems, they respond to them quickly.

Since we are in a classified environment, we appreciate the security specifications very much. It helps us as we have to do our own assessments and those security features help us to get our paperwork done.

We use Dell's Optane Memory in our PowerEdge environment. I’m not sure if it’s saved money, I’m really not on the financial side. We have a budget and then we go and shop for the best bang for the buck. Since we are using that feature, it does save us money. However, I can’t say how much.

We do use Dell's OpenManage console. It is easy to use this console for lifecycle management or PowerEdge servers. We use it primarily when we have a network issue or if we can't access the servers our usual way. It's very convenient as a secondary way to access it. As far as life cycle management, that's what we use when we need to do our upgrades, firmware, and the like. It's very valuable. It’s increased our IT staff's productivity, however, I can't tell by how much.

Using PowerEdge helped to reduce unplanned production downtime by 20% to 25%.

We'd want the solution to be faster, and of course, for them to bring down the price. 

I've probably been using PowerEdge Servers since 2010. 

Technical support is very good to excellent. We have a dedicated Dell support team, and they are very knowledgeable. If they don't know the answer and they almost always do, they'll get the answer right away. We're very satisfied with their help.

Positive

We are moving to VxRails. We are using it for virtualization, and for some file storage, and then we're going to be moving to VDI solutions as we get more VxRails that have GPU capability.

In the past, we used HP. We used Oracle hardware as well. Oracle has its own hard drives. They buy their servers and then put their logo on them and then resell that. Those are probably the two biggest companies that we've used in the past.

We switched to Dell due to the cost and feature sets. We liked the feature set of the Dell, however, the operating costs and maintenance costs, contracts, were a big selling factor. A lot of the hardware that we used to have was older as well. 

I used HP servers. They have a service like Dell OpenManage called iLO. It does the same thing. You can access the servers through the network to help with firmware upgrades. The HP hardware, at the time, was more expensive for maintenance and to buy new. When we went to VxRails and PowerEdge, it was a better deal, more bang for the buck, that's why we switched.

I was not a part of the initial setup.

I did not evaluate other servers from other vendors before choosing PowerEdge.

We did consider public cloud servers before choosing PowerEdge. We use both.

We compared latency and costs when looking at PowerEdge versus the public cloud. At the time, the public cloud looked more attractive on paper. When we did testing, the latency and throughput were comparable. However, the Dell PowerEdge Servers that we had on-premises had a little bit better performance, as the cloud was quite a distance from where our data center is. It's comparable, however, when we looked at the overall cost of a public cloud, it was much more expensive to do a public cloud, and it was less expensive to do on-premises. Most of PowerEdge is mostly on-premises.

The first one I ever used, was an R710 PowerEdge server. We're using 740s now. We also use VxRail. I know those aren't specifically PowerEdge, however, we're moving from PowerEdge servers to VxRail.

I don't really do much on the data center side of things, so I can't really comment on the power consumption. That's not my focus.

We do not use Intel Xeon Scalable processors in our PowerEdge servers.

I would rate this solution an eight out of ten.

We typically use them for hosting in a private cloud. We use the 600 and 700 series.

I started using Dell servers when the 4th Gen came out. Currently, we are using 13th, 14th, and 15th Gen servers. Dell servers have grown a lot since the 4th Gen. When I buy Dell PowerEdge Rack Servers, I do not have to worry about them and their stability. There is also ease of deployment. Everything is very easy. Their ship time is also pretty fast.

They have a TPM chip. A lot of our customers who use encryption use that capability, and it just works. There are no issues with it.

We run them in our own data center, and they are fine in terms of energy consumption.

Dell PowerEdge Rack Servers are very good for handling the evolving needs of high-performance workloads. We were able to use PowerEdge to scale a lot of our compute nodes. A lot of our customers need a lot of high compute, so we are pretty happy with it.

Dell PowerEdge Servers have helped to reduce unplanned production downtime. They are very reliable. We never have any big problems with them. Our production downtime is now two times better than five years ago.

Dell PowerEdge Rack Servers are easy to use. They are very stable. They are rock solid. I am happy with them.

I do not have any qualms or problems with Dell PowerEdge Rack Servers. However, when it comes to the software, some of their competitors are already feeding a lot of performance and availability data to an online platform. We have not seen that with PowerEdge. If it is there, we have not used it, but it would be nice if all this information is included as a part of PowerEdge. We can then see server performance and availability online. 

It has been a long time. I have used these servers before they were called PowerEdge. 

They are rock solid.

Their scalability is very good. Nowadays, you can put so much infrastructure into 1U or 2U servers, which is very impressive.

They are pretty responsive. I would rate them a nine out of ten.

Positive

We also use a lot of Supermicro servers. Supermicro is very good in terms of customizability. They can also be a lot aggressive in pricing, so we use Supermicro for the low-end servers and high-end servers. We use Dell servers for middle-end servers.

They are pretty easy to deploy.

We have seen an ROI. There is stability, ease of use, and not a lot of problems.

It has generally been very competitive. It is not the best, but it is very competitive.

I would rate Dell PowerEdge Rack Servers a nine out of ten. They are very stable. They are very good.

We use Dell PowerEdge Rack Servers for data storage, data processing, and computations.

We must manage the data, and we have safety restrictions. It is imposed on us to not use the cloud. We do everything locally.

Dell PowerEdge Rack Servers are convenient. When we have a problem, we have a hotline that is efficient. They are also reliable.

Dell PowerEdge Rack Servers fit our resiliency needs. If we want to make them very resilient, we have presales engineers who are also technical. They are competent and able to help us.

The servers are fine in terms of energy consumption, but until now, we have not been very concerned about that.

They are aligned with our sustainability goals. This is very important for us when we buy a server. Previously, we used to get a five-year guarantee, and now, it is a seven-year guarantee, but we still have some servers working fine after ten years. We do replace them from time to time, but we do not have any problem with reliability. As far as the environment is concerned, we know that when we buy a machine, it will last a long time.

Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime. They are very reliable, and we usually function by doubling up. We use a couple of servers, and we move our VM from one server to another between two buildings. Because the servers never, or very rarely, break down, we have a very resilient architecture.

The OpenManage console has not really affected our IT staff’s productivity.

The maintenance and remote monitoring are valuable.

The problem that we have had is not a technical one but an economic one. In other words, we are working with national markets, and HP Enterprise is cheaper. Dell could have made an effort there.

For example, two or three years ago, we spoke to a salesperson or a presales engineer about replacing our infrastructure with file servers, but the price that we were offered was very high.

I have been using Dell PowerEdge Rack Servers for about 15 years.

They are stable. There is no downtime or breakdowns.

We are a small research laboratory, but we have a few teams working together. We might gather all of the IT equipment together and buy extensions and all that.

As far as scalability is concerned, it is not a problem. It is very scalable but very expensive. For our needs, it is very overpriced. I am on campus, and there are several units, but we have to merge by 2025 and put everything back together and work with people whom I only ever met at the canteen. We shall see then if all of that is actually very scalable and if we can put it all together.

It is different for PowerEdge. It is a bit different for the PCs. For the servers, support is very good indeed. I would rate them an eight out of ten. We do not know why, but there was a time when the support did not respond quickly enough or go from one level to another. We do need the expertise if we happen to have something that does not work correctly, but it is sporadic. This kind of problem can appear all of a sudden and be gone six months later. All is working well. There are no problems with customer service.

Positive

We were working with both Dell and HPE. We preferred Dell. I prefer not to do any counter-advertising, but HPE was not working out very well with regard to customer services, getting a quote, or even anything technical. We prefer Dell products, but we would prefer the prices of the servers to be a bit lower.

We did not have many issues with HPE at a technical level, but we have had some issues when communicating with them, even at the presales level. We could not even connect to their server to get a quote. It was so complicated. There were references that we did not understand. If we have to install a particular disk, we must buy some specific accessory or another, whereas, with Dell, if we want something, we just tell them, and we get the configuration.

In addition, for Dell’s website, we can use any browser, whereas with HPE, it is Chrome one day and something else another day. We use Firefox, and it does not work. We use something else, and it does not work either. Dell is very open.

Other than these two brands, I do not have knowledge of any other brand. We have had integrators for homemade servers, but that was a long time ago. It is usually Dell or HPE. Dell has about ¾th of the market.

I am involved in the deployment of these servers. I work in a research laboratory. We are about 100 people, but we are a part of the Paris Observatory. It is like a university with about 800 people. We all work daily together with the IT teams.

I am responsible for handling presales with the technical and salespeople from Dell or HPE. We are not in charge of the orders. We handle the equipment and install the machines, and we organize the rollout of the infrastructure, VMs, and all that. Afterwards, we also handle interfacing with users.

The initial setup is rather simple. We do not have any real problems, and even when we have had a problem, it was fairly quickly resolved.

In terms of implementation strategy, when you are a small company, there is no big strategy like big companies. We get there, we install it, and it works. There is no strategy.

We implement them ourselves. We have integrators but more for some third-party solutions. We have taken a license for safeguarding software on the campus. For that, we work with other companies, but for all of the equipment and for Dell infrastructure, we do not need help. It works very well, and there are no problems. We know that it is simple.

We are not salespeople, so it is difficult to comment on the return on investment, but when we buy a Dell server, we get value for money. We know that we will not have any problem, and it will work fine. We will install VMs and everything required. When I request a credit, my manager knows that the server will work for many years. We will not be having any issues, and I will not be asking for more money. We sometimes change some old machines, but that is only because the new ones are less energy-consuming, and we will be able to put more VMs on just one server, so, ecologically, we will use less energy. Sometimes, that is the only reason why we would change an old server. It still works, but it uses more energy than the new ones.

They are expensive. As far as the licenses are concerned, we are fine. It is more about the price of the equipment.

Some colleagues in other universities have done a comparison, and for a similar configuration, there was at least a 10% to 20% discount with HPE in comparison to the prices from Dell.

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Foreign Language:(French)

Un support efficace, une maintenance facile et un bon rapport qualité-prix

Depuis combien de temps utilisez-vous les serveurs Dell PowerEdge Rack?

J’utilise les serveurs Dell PowerEdge Rack depuis environ 15 ans.

Quel est votre cas d’utilisation principal pour cette solution? (Décrivez votre environnement).

On utilise les serveurs Dell PowerEdge Rack pour du stockage de données, des traitements de données et des calculs.

On doit gérer les données et on a des contraintes de sécurité. On nous impose de ne pas utiliser tout ce qui est Cloud. On fait tout en local.

Comment est-ce que les serveurs Dell PowerEdge Rack ont amélioré votre organisation? Si ce n’est pas le cas, expliquez pourquoi.

Les serveurs Dell PowerEdge Rack sont pratiques. Lorsque nous avons un problème, nous avons aussi une assistance téléphonique qui est performante. Ils sont également fiables.

Les serveurs Dell PowerEdge Rack correspondent à nos besoins de résilience. Si on veut les rendre vraiment très résilient, on a des ingénieurs qui sont également des technico-commerciaux avant-vente. Ils sont très compétents et peuvent nous aider.

Les serveurs Dell PowerEdge Rack sont bien en termes de consommation d'énergie mais pour l’instant, on ne s’en est pas trop préoccupés.

Les serveurs Dell PowerEdge Rack sont alignés sur nos objectifs de durabilité. C’est très important pour nous lorsque nous achetons un serveur. Avant, on recevait une garantie de cinq ans et maintenant, la garantie est de sept ans mais nous avons encore des serveurs qui tournent toujours après dix ans. On les remplace de temps en temps mais on n’a vraiment pas de problème de fiabilité. Au niveau écologique, on sait que lorsqu’on achète une machine, elle va durer longtemps.

Les serveurs Dell PowerEdge Rack ont permis de réduire les temps d’arrêt de production imprévus. Ils sont très fiables et généralement, on marche en doublant. On prend un couple de serveurs et on déplace nos VM d’un serveur sur l’autre et sur deux bâtiments. Les serveurs ne tombant jamais en panne, ou très rarement, on obtient une architecture résiliente.

La console OpenManage n’a pas vraiment affecté la productivité de notre personnel informatique.

Quelles fonctionnalités avez-vous trouvé les plus utiles et pourquoi?

La maintenance et le contrôle à distance sont utiles.

Dans quels domaines les serveurs Dell PowerEdge Rack pourraient-ils être améliorés?

Le problème que nous avons eu n’est pas un problème technique mais plutôt économique. Autrement dit, on travaille avec des marchés nationaux et HP, ou HP Enterprise est moins cher. Dell aurait donc pu faire un effort au niveau du prix.

Par exemple, il y a deux ou trois ans, on parlait avec un commercial ou un ingénieur avant-vente sur le remplacement de notre infrastructure des serveurs de fichiers mais le prix qu’on nous a proposé était très élevé.

Avez-vous utilisé une solution différente auparavant et si c’est le cas, pourquoi avez-vous changé?

On travaillait avec Dell et HPE. On préférait Dell. Je préfère ne pas faire de la contre publicité mais ça ne marchait pas très bien avec HPE aussi bien au niveau service client, que de faire un devis ou même pour quoi que ce soit de technique. On préfère les produits Dell mais on préférerait que les prix des serveurs soient un peu plus bas.

On n’avait pas vraiment de soucis avec HPE au niveau technique mais on avait du mal à communiquer avec eux, même au niveau avant-ventes. On n’arrivait même plus à se connecter sur leurs serveurs pour faire un devis. C'était tellement compliqué. Il y avait des références qu’on ne comprenait pas. Si on doit mettre un certain disque, il faut acheter tel ou tel accessoire particulier. Alors que chez Dell, si nous voulons quelque chose, il suffit de leur dire et on a la configuration.

En plus, avec le site web de Dell, on peut utiliser n’importe quel navigateur alors que chez HPE, un jour c’est Chrome et un autre jour, c’est autre chose. Ou on a Firefox et ça ne marche pas alors on prend quelque chose d’autre et ça ne marche pas non plus. Dell est, par contre, vraiment très ouvert.

Je n’ai pas vraiment de connaissances sur d’autres marques à part ces deux-là. On a eu des intégrateurs pour des serveurs faits maison mais il y a longtemps. C’est généralement Dell ou HPE. C’est Dell qui a le marché les ¾ du temps.

Que conseillez-vous en ce qui concerne les coûts d’installation, les tarifs et/ou les licences?

Ils sont chers. Au niveau des licences, ça va. C’est plutôt au niveau des prix du matériel.

Des collègues dans d’autres universités ont fait des comparatifs et pour une configuration équivalente, il y a avait facilement jusqu'à 10% à 20% de réduction chez HPE, par rapport aux prix Dell.

Quelles sont vos impressions sur la scalabilité de cette solution?

Nous sommes un petit laboratoire de recherche mais nous avons quelques équipes qui travaillent ensemble. Il nous arrive de regrouper tout le matériel informatique ensemble et d’acheter des extensions et tout ce qu’il faut.

Au niveau scalabilité, il n’y a pas de problème. C’est très évolutif mais c’est très cher. Par rapport à nos besoins, c’est vraiment surévalué. Je suis dans un campus avec plusieurs unités mais on doit fusionner d’ici 2025, tout remettre ensemble et travailler avec des gens que je côtoyais juste à la cantine. On verra bien à ce moment si c’est vraiment très scalable et si on parviendra à tout remettre ensemble.

Quelles sont vos impressions au niveau de la stabilité de cette solution?

Ils sont stables. Il n’y a pas de temps morts, ni de panne.

Avez-vous constaté un RSI (Retour Sur Investissement? Si oui, dans quel sens (p. ex. mesures/points de données)?

On n’est pas des commerciaux donc, c’est difficile de parler d’un retour sur investissement mais quand on achète un serveur Dell, on rentre vraiment dans nos frais. On sait qu’on n’aura pas de problème et que ça va fonctionner. On va mettre des VMs et on va faire tout ce qu’il faut. Quand je demande des crédits à mon responsable, il sait que le serveur va marcher pendant tant d’années. On n’aura pas de soucis et je n’aurai pas plus d’argent à demander. Parfois, on change des anciennes machines mais uniquement parce que les nouvelles seront moins énergivores et on pourra mettre plus de VMs sur un seul serveur. Donc, au niveau écologique, on consomme moins d'énergie. C’est parfois la seule raison pour laquelle on change de vieux serveurs. Ils marchent encore mais ils consomment plus d'énergie que les nouveaux.

La configuration initiale était-elle simple ou complexe et de quelle manière?

Je suis impliqué dans le déploiement de ces serveurs. Je travaille dans un laboratoire de recherche. Nous sommes une centaine de personnes mais nous sommes intégrés à l’Observatoire de Paris. C’est comme une université mais avec environ 800 personnes. On travaille ensemble avec toutes les équipes informatiques.

Je suis responsable des choix avant-vente avec l'équipe de personnel technico-commerciaux de Dell ou HPE. On ne passe pas les commandes. On reçoit le matériel, on installe les machines et on organise le déploiement de l’infrastructure, des VMs et tout le reste. Et après, on assure l’interface avec les utilisateurs.

Le déploiement inicial est plutôt simple. On n’a pas vraiment de problèmes et même quand on a eu des problèmes, ça s'est résolu assez rapidement.

En termes de stratégie de mise en œuvre, quand on est une petite structure, il n’y a pas vraiment de grande stratégie comme pour dans les grosses sociétés. On arrive, on installe et ça marche. Il n’y a pas de stratégie.

Vous avez fait l’implémentation avec un revendeur ou votre propre équipe? Si vous avez utilisé un revendeur, comment évalueriez-vous leur niveau d’expertise?

On fait l’implémentation nous-mêmes. On a des intégrateurs mais pour des solutions tierce-parties. On a pris une licence pour des logiciels de sauvegarde au niveau du campus. On travaille avec d’autres sociétés pour cela mais au niveau du matériel et tout ce qui est infrastructure Dell, on n’a pas besoin d’aide. Ça marche très bien et il n’y a aucun problème. On sait que c’est simple.

Décrivez votre expérience avec le service client et le support.

C’est assez différent en ce qui concerne les PowerEdge. C’est encore différent pour les PCs. Pour les serveurs, le support est vraiment bien. Je leur mettrai un huit sur dix. On ne sait pas pourquoi mais à un certain moment, il y a eu des périodes où le support ne répondait pas assez vite ou ça passait d’un niveau à l'autre. Il faut avoir de l’expertise si on a quelque chose qui ne fonctionne pas correctement mais c’est par périodes. Ce genre de problème peut apparaître subitement au bout de six mois et disparaître six mois plus tard. Tout fonctionne bien. Il n’y a plus de problèmes avec le service clients.

Comment est-ce que vous évaluerez le service et le support pour cette solution sur une échelle de 1 à10?

8

Sur une échelle de 1 à 10 (1=le pire, 10=le meilleur), comment est-ce que vous évaluerez les serveurs Dell PowerEdge Rack? Veuillez donner vos raisons.

Je donnerais aux serveurs Dell PowerEdge Rack une note de neuf sur dix.

The use cases are related to Medical Oncology, everything that has to do with radiotherapy.

By implementing Dell PowerEdge Rack Servers, I wanted a platform with good reliability, good work, and good service.

It gives us reliability for our applications. It offers us a secure and scalable infrastructure, which has become essential to virtualize our workloads.

The PowerEdge Cyber Resilient Architecture approach to security is very good. I see much more interest from Dell in providing security that reflects our requirements. Because of better monitoring capabilities, it eliminates dependence on third-party certification authorities.

In terms of energy consumption, I would rate it an eight out of ten. They continually add more and more features to improve power consumption. In all the years as a Dell PowerEdge user, I have seen an improvement in their power delivery and consumption.

The impact of Dell PowerEdge Rack Servers has been very high on our organization’s sustainability goals. In our company, we need a platform with high scalability and the capability to handle high workload. With the reliability of the platform, we feel free to be able to deal with other issues.

Dell PowerEdge Rack Servers have clearly reduced unplanned production downtime, but I cannot exactly say how much.

The OpenManage console has affected the level of productivity of the IT team. In terms of system repair, they receive fewer demands, which makes them meet more goals than before.

Dell PowerEdge Rack Servers have affected the overall flexibility of our operations or business. The better performance the servers have, the better the applications will work, which consequently leads to better performance for Dell as well as for the company that uses its services.

The reliability and the execution of the necessary assignments are valuable.

I would like them to be more flexible when implementing more capabilities.

I have been using Dell PowerEdge Rack Servers for 15 years.

The stability of Dell PowerEdge Rack Servers is very good.

The scalability of Dell PowerEdge Rack Servers is very good.

We used HP 15 years ago. We switched because of the decision at the company management level.

The implementation was very simple.

They are currently deployed on-premises, with the possibility of a private cloud. We use Microsoft Azure. They are implemented at several locations. In the Galicia community, we have an implementation of PowerEdge with VxRail as well.

We had project managers from our company and from Dell.

The biggest ROI is reliability. These servers never fail, and the performance of these servers is great. They are stable 99% of the time and do not show any signs of failure.

They are good and reflect the prices on the market. We always wish they were lower, but they are good.

At that time, we evaluated IBM and FUJITSU. In general, Rack Servers offer us much more reliability.

I would rate Dell PowerEdge Rack Servers an eight out of ten.

Foreign Language:(Spanish)

Servidores confiables para una infraestructura segura y escalable

¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?

He estado usando servidores en rack Dell PowerEdge durante 15 años.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno.

Los casos de uso están relacionados con Oncología Médica, todo lo que tiene que ver con radioterapia.

Al implementar los servidores en rack Dell PowerEdge, quería una plataforma con buena confiabilidad, buen trabajo y buen servicio.

Comparta cómo los servidores en rack Dell PowerEdge han mejorado su infraestructura de TI. Si no fue así, explique por qué.

Hay confiabilidad para nuestras aplicaciones. Nos ofrece una infraestructura segura y escalable, que se ha vuelto esencial para virtualizar nuestras cargas de trabajo.

El enfoque de seguridad de PowerEdge Cyber Resilient Architecture es muy bueno. Estoy viendo mucho más interés por parte de Dell en cuanto a la proporción de seguridad que refleja nuestros requisitos. Gracias a sus mejores capacidades de seguimiento, elimina la dependencia de autoridades de certificación de terceros.

En cuanto al consumo energético, le daría un ocho de diez. Continuamente añaden más y más funciones para mejorar el consumo de energía. En todos los años como usuario de Dell PowerEdge, he visto una mejora en su suministro y consumo de energía.

El impacto de los servidores en rack Dell PowerEdge ha sido muy alto en los objetivos de sostenibilidad de nuestra organización. En nuestra empresa, necesitamos una plataforma con alta escalabilidad y capacidad para manejar una gran carga de trabajo. Con la confiabilidad de la plataforma, nos sentimos libres de poder abordar otros problemas.

Los servidores en rack Dell PowerEdge han reducido claramente el tiempo de inactividad de producción no planificado, pero no sabría decir exactamente cuánto.

La consola OpenManage ha afectado el nivel de productividad del equipo de TI. En cuanto a la reparación del sistema, nuestro equipo recibe menos demandas, lo que les hace cumplir más objetivos que antes.

Los servidores en rack Dell PowerEdge han afectado la flexibilidad general de nuestras operaciones o negocios. Cuanto mejor rendimiento tengan los servidores, mejor funcionarán las aplicaciones, lo que en consecuencia redunda en un mejor rendimiento tanto para Dell como para la empresa que utiliza sus servicios.

¿Qué características le han parecido más valiosas y por qué?

La confiabilidad y la ejecución de las tareas necesarias son valiosas.

¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?

Me gustaría que fueran más flexibles a la hora de implementar más capacidades.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

Usamos HP hace 15 años. Cambiamos por una decisión de la dirección de la empresa.

¿Antes de elegir, evaluaste otras opciones? ¿De ser asi, cuales?

En ese momento evaluamos a IBM y FUJITSU. En general los Servidores en Rack nos ofrecen mucha más confiabilidad.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

Son buenos y reflejan los precios del mercado. Siempre deseamos que fueran más bajos, pero son buenos.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

La escalabilidad de los servidores en rack Dell PowerEdge es muy buena.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

La estabilidad de los servidores en rack Dell PowerEdge es muy buena.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

El mayor retorno de la inversión es la confiabilidad. Estos servidores nunca fallan y el rendimiento de estos servidores es excelente. Son estables el 99% del tiempo y no muestran signos de fallo.

¿La configuración inicial fue sencilla o compleja y de qué manera?

La implementación fue muy sencilla.

Actualmente se encuentran desplegados on-premise, con posibilidad de nube privada. Usamos Microsoft Azure. Se implementan en varios lugares. En la comunidad de Galicia también contamos con una implementación de PowerEdge con VxRail.

¿Lo implementó a través de un equipo de proveedores o uno interno? Si se trata de un equipo de proveedores, ¿cómo calificaría su nivel de experiencia?

Tuvimos gerentes de proyecto de nuestra empresa y de Dell.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

8

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.

Calificaría los servidores en rack Dell PowerEdge con un ocho de diez.

We have implemented the PowerEdge servers in data centers for intelligence, governments, banks, hospitals, and for different use cases. It's a very robust product. 

We're a Dell Gold partner, and we sell services for our clients. We've been working in this domain for a long time.

We're using the seven series and the six series, and we previously used the eight series.

Most of our implementations are completed on-premises.

PowerEdge's system management capabilities help increase staff productivity.

It provides centralized management capabilities for large environments. In data centers, implementing multi-servers and managing different kinds of resources from a single portal definitely helps us a lot.

PowerEdge reduces data processing times. The server must be set up well to do this. Knowing your application and how to set up a real configuration that will map your request, helps a lot in the PowerEdge environment.

The enabling of full automation has affected the operations of our company.
This is the target of every client and organization. The servers fully support automation. A combination of a company's strategy when implementing solutions and having applications that are synchronized with the hardware requirement will lead to a very good result. The hardware is the best part of it because it's so easy. The hardware supports big implementations. If the structure is right, the results will be very good.

PowerEdge hasn't let us down in any situation. It's a very robust system.

We haven't faced any kind of downtime with applications, especially in analytics, because we implement a PowerEdge cluster and support it with storage. The infrastructure is highly available based on the Dell server.

From our implementations over the years and the new demand in technology, we haven't faced any kind of problems related to hardware based on PowerEdge. Everything is based on the application itself and the algorithm that the client uses through the servers. The problem isn't with the servers. The problem is with development.

It's all about processing. If you use a different kind of application that needs a lot of resources, that is a key factor, especially in data collection, open-source data, and applying different analytics over that. That will need a lot of processing, and the hardware is a key factor in that part.

Full automation is fully supported with PowerEdge. From the server perspective, it is fully compliant.

We haven't faced any problems with the power supplies. The consumption of power is robust. We still have slots for the new hard discs for availability and upgrading RAM, but the machine itself has been working nonstop for ten years.

We haven't faced any problems with new demands for digital transformation and infrastructure development.

The system is very updated. The machine itself is secure, but it depends on the client's environment and security strategy.

PowerEdge has good value for energy consumption. We know this from other vendors that have the same data centers that we used to work with. It provides better performance in terms of power consumption. More power is saved with the use of a full cabinet of PowerEdge servers versus other solutions with multi-servers.

We work in environments with systems in analytics, AI, Hadoop infrastructure, open source, and data gathering. We have those kinds of servers in our setups, and we never face problems when running the latest high-demand applications. We have an advantage in getting those results on PowerEdge servers rather than other servers.

We had some applications in artificial intelligence. Some of the clients are starting to adopt those use cases. We didn't face any problems adopting those kinds of solutions, although it's still an open discussion.

We are very familiar with the Dell portal, updates, supports, and assessments.

The integrated Dell Remote Access Controller telemetry for monitoring the PowerEdge system data and providing analytics is very simple and accessible. For centralized management, it's a good value. These kinds of implementations in a big data center make a difference.

We have CloudIQ in the machine learning systems that we are implementing for some of our clients, and those are based on Dell PowerEdge. We have those kinds of predictive analytics, and the hardware is doing great so far.

Dell EMC is a combination of processing, storage, and power. We're in a really good position in terms of technology, trends, and the leaders in the market. 

Dell has different types of servers that can fit different types of businesses.

Different types of applications that are now trendy in the market, like AI, are still big topics that are not mapped correctly in the server and storage environment. Knowing those kinds of activities and definitions will help us more to position these kinds of servers for the client.

I have used this solution since 2005.

It's very stable. We have been using it for ten years.

It's easy to scale.

I would rate technical support an eight out of ten. We have never had a problem with technical support. There are a lot of different layers of support, and they're all very responsive. Dell is a very good company.

Positive

We used to work with HP most of the time, and we worked with servers from Cisco for a short time.

Dell used to have different categories of servers that can fit different types of businesses. Sometimes we find that small servers have good specs over other competition, which is key for some new clients. For some new businesses, small servers can help achieve different targets for SMEs.

The setup is very simple. When deploying PowerEdge, we used the automated server and OS deployment features. Our clients are very familiar with the setup. It's straightforward and very fast. If someone is knowledgeable in IT, they are familiar with PowerEdge.

As a partner, most of the time we help clients. However, most of the clients are knowledgeable enough to implement the servers in a very simple way.

PowerEdge is not a cheap product. It's a quality product, but there is always competition.

If you want to buy a server, you need an operating system, and most of it is Microsoft. A bundled solution costs less than a separate operating system and hardware.

We cannot compare public cloud solutions with PowerEdge. This decision is related to the availability of features over the internet versus something that you own in your data center, your servers, and your manageability and power. Implementing those kinds of servers on-premises will cost more, but having a cloud solution with on-premises storage is more feasible and economically better.

I would rate this solution a ten out of ten.

I cannot recommend a solution other than PowerEdge. I'm very happy with it and proud that we have it implemented.

I would definitely recommend this solution to those who are interested in using it. It's a robust, solid solution, and the hardware is designed carefully. The features and capabilities are built-in and it's a very supportive, long-term company. There are continuous efforts for development.

We are a solution provider and this is one of the products that we implement for our customers. Their use cases can be everything from storage to simple computing to network traffic analysis. We have a lot of customers that just do everything with these servers, and it's difficult to keep track of.

We will architect and help the customer identify the best solution for their software, and then essentially modify whatever they need. This might include adding cards, deploying their software onto the server, and then managing their inventory.

PowerEdge is good when it comes to dealing with the evolving needs of high-performance workloads that our customers have. Whatever software they're developing seems to be able to take advantage of it.

The system's management frameworks have enabled at least one of our customers to progress toward full automation. Their internal scripting works with automation, which means that they can leverage the tools that Dell has created and merge them with their own software. This is something that's benefited them.

iDRAC is one of the most valuable features, as well as having BMC.

The real advantage to Dell when I look at some of the other competitors is the support. The support is better than Lenovo and HP. For example, it's much easier to get replacement components, and we can get service out to customers as quickly as possible. There aren't as many hoops to jump through. It's just not as challenging. This is one of the big reasons we stick with Dell.

The iDRAC telemetry for monitoring PowerEdge system data and providing analytics is a good feature. We have a lot of the sensor data that we capture, and it's very useful to our customers. Being able to pull that out and tell them the consistency of their product is a good value-add to sell.

The big problem that we have at the moment is with the supply chain. If it were more realistic then we'd probably be able to expand some of these systems a little bit more. This might be more CPU options, different memory, or overall consistency.

Certain customers have requirements that they prefer. I've had some trouble where the customers are not happy with the Toshiba drives, and it's a challenge when it comes to specific requests for Dell to a non-deviate, and only use Seagate drives.

I have been working with Dell PowerEdge Rack Servers for approximately 14 years.

This product seems stable to me. Compared to products from other vendors, I don't have as many problems with them.

From a scalability standpoint, getting more systems or expanding capacity has never really been an issue.

I would rate Dell's technical support a nine out of ten.

Positive

Compared to other solutions, Dell PowerEdge Rack Servers are very good.

In general, the user interface on Dell's products, including iDRAC, is a little bit easier and more intuitive than those of competing solutions from vendors such as Lenovo and Supermicro. 

Our customers have seen a return on their investment with this solution.

The pricing for PowerEdge servers is reasonable. Our customers continue to purchase them from us. When it comes to pricing, often our customers are doing the work for us. They compare pricing and costs against other hardware vendors to see who is going to come out on top. More often than not, they choose Dell.

We do a little bit of support for our customers, depending on the contract that we have with them. When there is a problem with a sever, some people just want to replace it immediately. They don't really care about trying to replace single components. They just want to get their server up and running, so they swap it out. It's very much done on a case-by-case basis.

My advice for anybody who is considering this solution is that it's the support from Dell that really makes things easier for us. There is always a little bit of movement when it comes to the costs and getting the numbers where they need to be. But, at the end of the day, dealing with Dell means it's easier to support a customer, especially with critical response times. This is something that's been really beneficial for us.

Overall, this is a good product, and judging by the feedback from my customers, there are very few additional features that they want or need. Dell seems to have done a pretty good job with what is currently released.

I would rate this solution a nine out of ten.