Neill Walker - PeerSpot reviewer
Enterprise Agile Consultant at Secret
Reseller
Top 5Leaderboard
Useful file requests, highly stable, and quick setup
Pros and Cons
  • "Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities."
  • "The price is expensive for individual users."

What is our primary use case?

I use Dropbox for backups.

What is most valuable?

Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities.

What needs improvement?

The price is expensive for individual users.

For how long have I used the solution?

I have been using Dropbox for approximately 10 years.

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What do I think about the stability of the solution?

I rate the stability of Dropbox a ten out of ten.

What do I think about the scalability of the solution?

I am an individual user of the solution.

How was the initial setup?

The initial setup of Dropbox is simple and it took approximately 10 minutes.

To access the online service, it was required to create an account, and subsequently, to use the desktop application, which necessitated downloading and installing it.

What's my experience with pricing, setup cost, and licensing?

The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity.

There is a monthly and annual model pay and use solution.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dejan Zecevic - PeerSpot reviewer
Service Delivery Director at SKY EXPRESS IT Security Company
Real User
Top 5
Good usability and no installation required but needs better subscription tiers
Pros and Cons
  • "We haven't had any issues at all with the solution."
  • "I cannot edit a document at the same time as another user."

What is most valuable?

Compared to others, it's much, much better. I can track my work on this. It also supports multiple users. I prefer the useability over other brands and solutions. 

There's no installation required.

It's a very stable solution. 

We haven't had any issues at all with the solution. 

What needs improvement?

While it can scale, there's too much difference between plans. We'd prefer it if it had a few other plan options that weren't so big in terms of differences. We'd like more flexible subscription plans. 

I cannot edit a document at the same time as another user.

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. The performance is good. 

What do I think about the scalability of the solution?

There is scalability. However, the subscription plans jump too much from one plan to another. There's a very big difference between the two plans.

Five people are using the solution right now in my company.

We do not have plans to increase usage. 

How are customer service and support?

I've never had any issues and therefore have never reached out to technical support. I can't speak to how helpful or responsive they would be. 

Which solution did I use previously and why did I switch?

We did previously use One Drive and Google Drive and other similar solutions. We prefer this solution as it allows for multiple users whereas the others do not. 

How was the initial setup?

As it is cloud-based, you do not need to install anything. 

What was our ROI?

We did witness an ROI after three months. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the cost of the solution. 

What other advice do I have?

I'd rate the solution six out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dropbox
May 2024
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Senior Software Engineer at a computer software company with 5,001-10,000 employees
Real User
Allows for easy retrieval
Pros and Cons
  • "I can use the cloud version for storage and easy retrieval."
  • "While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space."

What is our primary use case?

I only use the solution for personal use, on my mobile and computers. I use it exclusively for my file storage needs and do so on a personal, not organizational, basis. 

What is most valuable?

The solution obviates the need to store any extra sets of files or to do so on my physical device. I can use the cloud version for storage and easy retrieval. 

What needs improvement?

The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space. 

For how long have I used the solution?

While I cannot say for certain exactly how long I have been using Dropbox, I know it has been a long time. 

What do I think about the scalability of the solution?

I am not in a position to comment on the scalability. 

I have no intention of increasing my usage. I am happy with what I am using right now. 

How are customer service and support?

I have not contacted Dropbox or Android technical support. 

How was the initial setup?

As the solution is cloud-based, there is no installation involved. 

What's my experience with pricing, setup cost, and licensing?

The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space.

What other advice do I have?

I cannot comment on the performance, as I have not contemplated this, the solution being for personal use only. When I will no longer be in need of the solution, I will stop making use of it. 

I do not work on the actual software, but am just an end user. 

I do not have any specific advice for one who is contemplating using the solution. Each person must choose for himself if he wishes to use it. This said, I would recommend the solution for file storage needs. 

I rate Dropbox as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Engineer at Lorenzo Imperatrice
Real User
Top 20
Simple, affordable, easy to use, and enables sharing and backup of documents
Pros and Cons
  • "The solution is easy to use."
  • "The product must be more user-friendly."

What is our primary use case?

We use the solution to back up documents and folders related to my work. I also use it to back up my personal data.

What is most valuable?

The tool’s ability to share documents and create backups is valuable. The solution is compatible with different platforms like Windows, macOS, and Linux. The security features are important. I rate the security a ten out of ten. The solution is easy to use. It is stable and simple.

What needs improvement?

The product must be more user-friendly.

For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the stability of the solution?

The product is very stable. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

I am the only user. I rate the product’s scalability a ten out of ten.

How was the initial setup?

The setup was simple. The product is cloud-based.

What about the implementation team?

I deployed the tool myself.

What's my experience with pricing, setup cost, and licensing?

Dropbox is a low-cost product. Dropbox is one of the cheapest tools in the market. I rate the pricing one out of ten.

What other advice do I have?

I solve the problems I face with the tool myself. I recommend the solution to others. Overall, I rate the product a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Founder/Director at Thoughtschools
Real User
Top 5
Provides good stability, but the data recovery feature for the free version needs improvement
Pros and Cons
  • "The product's most valuable feature is storage."
  • "They should archive the data."

What is our primary use case?

I use Dropbox to store files and pictures.

How has it helped my organization?

The application helps free up storage space on my phone. I mostly have all the data in Dropbox.

What is most valuable?

The product's most valuable feature is storage.

What needs improvement?

The product's data recovery feature for the free version needs improvement. Once, I had lost all the data. When I contacted the support team, they were unable to retrieve it. They should archive the data.

For how long have I used the solution?

I have been using Dropbox for more than ten years.

What do I think about the stability of the solution?

The product has good stability. However, it has some performance issues. It needs a better warehouse for data backup. They should provide more storage for the free version.

How are customer service and support?

The response from the technical support team could be faster. They sometimes take two days to reply to an email, whereas sometimes, they respond in two hours. There is nothing specific.

How was the initial setup?

The initial setup is very easy. It takes two to three minutes to complete. I can  easily use it on the desktop, web, and mobile. It is well-integrated with Google and a few other email providers.

What other advice do I have?

I recommend Dropbox for personal use, as it is a free tool. You can store data and ensure security. I rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Ahmed Essa - PeerSpot reviewer
Senior Consultant at Share Technologies
Real User
Top 5
Reliable with good performance and makes it easy to share documents
Pros and Cons
  • "The performance has been good."
  • "I'd like to see security improved a bit."

What is our primary use case?

I usually work with Dropbox to upload my documents. I use it for personal and business needs. 

What is most valuable?

Sometimes I work on a site with a lot of restrictions and security policies and I cannot connect to the environment to deliver a package. I usually use Dropbox to upload the package I need and they use my Dropbox to download the package. I usually work with Dropbox to move my data to another site.

The performance has been good. 

What needs improvement?

I'd like to see security improved a bit. 

I would like to get it to the point where we could offer permission on one file to make one person see that one file only. It might help improve the security of the entire Dropbox.

For how long have I used the solution?

I started using the solution about six years ago. It's been a while. 

What do I think about the stability of the solution?

I'm very happy with the performance. It's stable and reliable. There aren't bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is very good. It's not a problem to expand. You can buy more capacity as needed. 

I'm not sure how many people are using the solution in my organization. 

How are customer service and support?

I have not dealt with support before. I can't speak to how helpful or responsive they would be.

Which solution did I use previously and why did I switch?

I've also used Google Drive.

What's my experience with pricing, setup cost, and licensing?

We're satisfied with the pricing. It's fine. If you need to increase storage, you can just buy more capacity. That said, I don't directly deal with licensing. 

What other advice do I have?

As this solution is on the cloud, we're always using the latest version of the product.

I'd recommend the solution to others. I would rate it eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Enterprise Architect at CCandC Solutions
Real User
User-friendly, good performance, and has plenty of storage space
Pros and Cons
  • "The security is very good."
  • "If someone manages a large amount of data, they will need more storage, which they must purchase."

What is our primary use case?

We use Dropbox to store our documents.

What is most valuable?

The performance is good.

It is easy to use, very user-friendly.

They provide a generous amount of space.

Google Docs and Dropbox provide the same level of satisfaction as Pepsi and Coca-Cola.

The security is very good.

What needs improvement?

It is adequate for my needs, as well as those of the average person.

When you consider a private cloud for improved security, there will be fees, and the process will become more complicated.

If someone manages a large amount of data, they will need more storage, which they must purchase.

For how long have I used the solution?

I have been using Dropbox for two years.

What do I think about the stability of the solution?

Dropbox is reliable.

What do I think about the scalability of the solution?

It belongs to me, and I use it. If I want to share a document with someone, I give them access and then remove the rights after a set period of time.

Which solution did I use previously and why did I switch?

I have also used Google Docs.

If you implement Google Docs, the Google directory is very intuitive.

I received assistance from Google. They are always available and quick to respond.

I would rate them a ten out of ten.

How was the initial setup?

There is no installation because this is a cloud-based solution.

What about the implementation team?

You can easily implement it yourself.

What's my experience with pricing, setup cost, and licensing?

The amount of free space they provide is sufficient for me. However, if you want more space I don't believe is very expensive.

I don't pay any licensing fees.

What other advice do I have?

I would recommend this solution to those who are not worried about their document being on a public cloud. It can be used by anyone; it is quite secure.

My scale is very small. I don't have many security requirements. I am at ease with the documents that I have saved.

This solution does its job well.

I would rate Dropbox a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CAD Engineer at Pro AV
Real User
Helps to open files but improvement is needed in file storage
Pros and Cons
  • "I use the product to open files."
  • "Dropbox needs to increase its storage."

What is our primary use case?

I use the product to open files.

What needs improvement?

Dropbox needs to increase its storage. 

What do I think about the stability of the solution?

I rate the tool's stability a ten out of ten. 

What do I think about the scalability of the solution?

I use the solution for my personal purpose. 

How are customer service and support?

I haven't contacted tech support yet. 

How was the initial setup?

Dropbox's deployment is straightforward and very quick. 

What's my experience with pricing, setup cost, and licensing?

I don't pay any licensing costs. 

What other advice do I have?

I rate Dropbox a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: May 2024
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.