Principal Analyst at a tech services company with 1,001-5,000 employees
Real User
Control access levels and share documents quickly
Pros and Cons
  • "Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination."
  • "The search could be made more intuitive."

What is most valuable?

The Dropbox feature I like the most is being able to control the level of access I want to give to different people within my team. The second feature that I like is the ability to quickly share multiple documents of different types with the team. Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination. 

What needs improvement?

It would be great to be able to have multiple files open within Dropbox without having to leave the file I'm currently using.

The search could be made more intuitive. Right now, the search function works in a way that is very similar to the way it works on a laptop. Where you'll have a folder within a folder, etc. It would be a lot more intuitive if I could directly put in my link and restore destination rather than sharing the address of that folder.

It would be good if Dropbox could account for grammatical errors as well in the search function. For example, if there is a mistake in the spelling I have put in, it should suggest a destination. 

A better data reviver would also be great.

For how long have I used the solution?

I have been using this solution for seven months.

What do I think about the stability of the solution?

If a file is shared with me and I've never opened it, it won't upload it to the local drive. This is very inconvenient if my internet connection goes out. 

Buyer's Guide
Dropbox
May 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,157 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We don't have a massive team size; the team is around 60 to 70 people. I've been able to share some files with all of them, while others I've only been able to share with only a few. 

How are customer service and support?

I have no experience with Dropbox's technical support. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a tech services company with 201-500 employees
Consultant
Free, easy to use, access and share files from any device
Pros and Cons
  • "The most valuable feature of this solution is the ability to access files and documents from any device, anywhere."
  • "The Security and privacy of this solution need improvement."

What is our primary use case?

The primary use case of this solution is to store and share files between several devices and also as a repository to have harmonization of the same versions of the same documents.

The deployment model is a hybrid cloud because I use it on my desktop, my laptop, on my mobile, and it operates in the cloud.

What is most valuable?

The most valuable feature of this solution is the ability to access files and documents from any device, anywhere.

What needs improvement?

The Security and privacy of this solution need improvement. 

I am always worried about security and privacy. I don't know who can see my information in Dropbox.

There is indeed no way to collaborate in realtime, but for that function I use Google.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

This solution is stable, and I have not detected any issues.

What do I think about the scalability of the solution?

This solution is scalable. If you are willing to pay, then you can scale.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Previously I used Google storage. Also, I had used a USB key for devices.

Initially, Dropbox was the only solution for desktops. Now, Google has software with the same functionality, they do the same thing.

Dropbox is unique because it was the first.

What's my experience with pricing, setup cost, and licensing?

I am using the free solution, which provides me with 2GBs of storage, and for me, it's sufficient.

What other advice do I have?

Everyone now is on the cloud using some cloud-based solution. Dropbox is not unique anymore, as there are several storage solutions available.

Dropbox is easy to use, easy to share, and easy to store documents and files.

This solution works fine and it has what I need. I am just a simple user. I am satisfied with this solution and I am not changing.

I am using the desktop client and I can upload and move folders.

If you need to share files, then Dropbox is a good solution.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dropbox
May 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,157 professionals have used our research since 2012.
PeerSpot user
Senior Consultant at Unify Square
Real User
The versioning feature enabled me to recover documents that I had edited by chance, which was really a life-saver for me.
Pros and Cons
  • "Availability of dedicated Apps on any kind of OS."
  • "2 Gb of free space and then a not so cheap subscription (also if the competitors have similar proposals for customers)."

What is most valuable?

Dropbox is a file hosting service (cloud storage and file-syncing services). Its strong points are

1) Availability of dedicated Apps on any kind of O.S.

2) seamless sync

3) file versioning

How has it helped my organization?

I use Dropbox as a personal productivity tool, to always have critical information available using a browser or working on the local copy of the contents.

The versioning feature enabled me to recover documents that I had edited by chance, which was really a life-saver for me

What needs improvement?

2 Gb of free space and then a not so cheap subscription (also if the competitors have similar proposals for customers)

Some additional features related to photo and video are not interesting for me (probably it depends on the personal requirements)

For how long have I used the solution?

Five years. However, 2017 is my first year as a Dropbox Plus user.

What was my experience with deployment of the solution?

The installation is really easy. On the mobile devices you have to consider how much information you really need available offline (due to the more limited storage of the smartphone or tablet)

What do I think about the stability of the solution?

No, the software is fairly stable and reliable

What do I think about the scalability of the solution?

Staying inside the 2Gb of the free subscription is not easy, when you get used to using DropBox

How are customer service and technical support?

Customer Service:

Never used it

Technical Support:

Never used it

Which solution did I use previously and why did I switch?

Onedrive (previously SkyDrive) was my favorite but some features that I am used to are not available

How was the initial setup?

Installation is almost trivial

What about the implementation team?

I am in a single user scenario

What was our ROI?

For many years it costed zero to me and granted a lot of features I needed.

Also if now I am a paying customer, I still feel the money is well spent.

What's my experience with pricing, setup cost, and licensing?

A bigger discount for existing users would be appreciated

Which other solutions did I evaluate?

Onedrive, Gdrive and EverNote. I use all of them along with Dropbox, but the latter is my main Cloud storage option.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user607749 - PeerSpot reviewer
it_user607749Manager, Live Production at a computer software company with 1,001-5,000 employees
Real User

yup

PeerSpot user
Regional Manager APAC at a tech vendor with 51-200 employees
Vendor
Shares data with external parties. It should synch to a local hard drive.
Pros and Cons
  • "The small business version gave us ample capacity."
  • "Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB Dropbox content."

What is most valuable?

Dropbox is very easy to use in a team environment. It is also great when sharing data with external parties. The small business version gave us ample capacity.

How has it helped my organization?

With Dropbox, team members around the world have access to up-to-date content.

What needs improvement?

  • Price
  • Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB Dropbox content.

For how long have I used the solution?

Before decommissioning Dropbox, we used it for two years.

What was my experience with deployment of the solution?

We could not get Dropbox to run effectively on a NAS. While in theory the tools are available, the synchronization never worked.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

Customer service is good. We received responses to our questions.

Technical Support:

While they didn't give us the answer we needed, it was quite good.

Which solution did I use previously and why did I switch?

We actually switched away from Dropbox to OneDrive though Office365.

How was the initial setup?

The initial setup was very straightforward.

What about the implementation team?

There is no need to deploy a vendor for a basic setup. Perhaps for more complex requirements, like running on a NAS, we should have deployed a vendor. But given the many options in place, it was easier to switch.

What was our ROI?

We were unable to establish a tangible ROI.

What's my experience with pricing, setup cost, and licensing?

Given the price and limitations, there are more competitive options available.

Which other solutions did I evaluate?

We did not evaluate other options. At the time, Dropbox was recommended by peers and it appeared to be the most compelling option.

What other advice do I have?

Dropbox has some excellent features. Some of its contraints are not exclusive to Dropbox. Given the options available these days, Dropbox for business is overpriced.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PMO at a consultancy with 10,001+ employees
Real User
Accessible, easy to use, but standard storage could increase
Pros and Cons
  • "The most valuable features I have found to be accessibility and ease of use."
  • "The solution could improve by being more secure and having more storage."

What is our primary use case?

I am using Dropbox to store photos and documents to share with other colleagues, clients, or my family.

What is most valuable?

The most valuable features I have found to be accessibility and ease of use.

What needs improvement?

The solution could improve by being more secure and having more storage.

For how long have I used the solution?

I have been using Dropbox for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Dropbox is scalable.

What other advice do I have?

There are a lot of people who are working in organizations or educational institutions that do not provide a lot of storage or a place to store files, this is a very useful option.

I rate Dropbox a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Manager at a comms service provider with 501-1,000 employees
Real User
Top 10
Easy to use for everyone, scalable, and reliable
Pros and Cons
  • "The solution is easy to use, everyone can use it."
  • "There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems."

What is our primary use case?

I use Dropbox for file storage and file-sharing with other people.

What is most valuable?

The solution is easy to use, everyone can use it.

What needs improvement?

There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

You can increase the size of Dropbox storage making it scalable.

Which solution did I use previously and why did I switch?

I have previously used Microsoft personal storage OneDrive.

What's my experience with pricing, setup cost, and licensing?

There is a subscription-based pricing model and I pay monthly.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sales Director at CLoud3 Solutions Pte Ltd
Real User
Offers convenience, connects with all devices that you own, and is easy to set up
Pros and Cons
  • "It offers convenience. It can connect with all devices that you own."
  • "They can do the scanning of viruses, and they can also do malware detection when they do the synchronization."

What is our primary use case?

The use case is to keep all the files that your device can't handle. It can go up to two terabytes.

What is most valuable?

It offers convenience. It can connect with all devices that you own.

What needs improvement?

They can do the scanning of viruses, and they can also do malware detection when they do the synchronization.

For how long have I used the solution?

I have been using this solution for a few years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have around 30 users.

How are customer service and support?

I haven't contacted their technical support.

Which solution did I use previously and why did I switch?

I didn't use any other solution previously.

How was the initial setup?

Its initial setup is very straightforward.

What's my experience with pricing, setup cost, and licensing?

We pay for the license yearly.

What other advice do I have?

I would recommend this solution to others. I would rate Dropbox a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security consultant at a computer software company with 1,001-5,000 employees
Real User
Top 20
Best solution in terms of space, file sharing, and live editing
Pros and Cons
  • "It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users."
  • "They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage."

What is our primary use case?

I use it to sort out the space limitation for emails and real-time file sharing and editing. 

What is most valuable?

It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users.

What needs improvement?

They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.

For how long have I used the solution?

I have been using it since I started working.

What do I think about the scalability of the solution?

Almost everyone in our organization is using this solution.

How are customer service and technical support?

I have never contacted their technical support.

How was the initial setup?

It is a cloud-based solution, but there is a desktop version as well that you can install on your local machine to increase the upload and download speed.

What other advice do I have?

I would recommend this solution. Even if I don't recommend it, people know it very well. It is a famous brand and a famous product.

I would rate Dropbox a 10 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.