Director, CEE Investment Services at a real estate/law firm with 10,001+ employees
Real User
Convenient cloud storage, backup options available, and initial setup straightforward
Pros and Cons
  • "The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files."

    What is our primary use case?

    I use Dropbox service for personal use to store files of all types. The organization where I work does not use this solution. I do not have my personal computer at the moment and that is why I am using Dropbox less frequently than before. When I will have my own personal computer again I think I will use it more often.

    What is most valuable?

    The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files. 

    For how long have I used the solution?

    I have been using this solution for many years.

    What do I think about the stability of the solution?

    The solution is stable and reliable.

    Buyer's Guide
    Dropbox
    May 2024
    Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    From what I have been using the solution for I have not had any issues with the scalability.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better.

    What other advice do I have?

    I would recommend this solution to others.

    I rate dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Photographer at MS Solutions Ltd.
    Real User
    I would like to see an option to secure my files and set password protection to my folders
    Pros and Cons
    • "I can edit my files online, and I like the comments option."
    • "I would like to see an option to secure my files and set password protection to my folders."
    • "I would like to be able to unarchive my files online."

    What is our primary use case?

    I used Dropbox to store my files but they have deleted my account, and everything is no longer accessible.

    How has it helped my organization?

    They have deleted my files, and I have moved to another service provider. Their support department did not reply in a timely manner.

    What is most valuable?

    I can edit my files online, but the option is not that well-developed. However, I like the comments option.

    What needs improvement?

    • I would like to see an option to secure my files and set password protection to my folders. I want to lock my folders with a password. 
    • I would like to be able to unarchive my files online.

    For how long have I used the solution?

    One to three years.

    How are customer service and technical support?

    I cannot reach anyone. They do not reply to me.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Dropbox
    May 2024
    Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
    771,157 professionals have used our research since 2012.
    it_user872238 - PeerSpot reviewer
    Business Analyst at Digital1st
    User
    Ensures current version of documents are used. Would like to see an improvement in ease of use.
    Pros and Cons
    • "It ensures all our staff are using the current version of our documents."
    • "Improve the ease of use. Sometimes, occasional users struggle to login again and access documents."

    What is our primary use case?

    We use it for storing, retrieving, and sharing data. When teams work together, they may use documents which govern how the work is done or the product works. 

    Dropbox enables storing such documents centrally and retrieving them as required. 

    How has it helped my organization?

    It ensures all our staff are using the current version of our documents. When a document is updated, the author updates it on his laptop and Dropbox updates the central document in the cloud.

    What is most valuable?

    Work documents are dynamic. As staff work on them, they change. It is important that when a staff member is working with any document, he/she uses the most current version. Dropbox enables this to happen through syncing, which enables updating a document as it is being worked on.

    What needs improvement?

    Improve the ease of use. Sometimes, occasional users struggle to login again and access documents. This can be very frustrating.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Marketing Campaign Manager at a tech vendor with 501-1,000 employees
    Vendor
    We can easily share information with our vendors, clients, and partners.
    Pros and Cons
    • "The features that I find most valuable are the ability to sync across devices, easily access/share files and organize them among myself and my team."
    • "I find it a little hard to organize my Dropbox folders on my mobile device."

    What is most valuable?

    The features that I find most valuable are the ability to sync across devices, easily access/share files and organize them among myself and my team.

    How has it helped my organization?

    This product has enabled my team to collaborate more efficiently on projects.

    We have had to review lots of large files for events and other large-scale projects; Dropbox has provided an easy way to do this across dispersed teams.

    It has also provided an easy way to share information with our vendors, clients, and partners.

    What needs improvement?

    At times, the sync feature can take a while if a lot of files are updating. I also find it a little hard to organize my Dropbox folders on my mobile device.

    For how long have I used the solution?

    I’ve been using Dropbox for over five years

    What do I think about the stability of the solution?

    Usually, there are no stability issues, i.e., other than the occasional delays in terms of syncing.

    What do I think about the scalability of the solution?

    I’ve only seen Dropbox scale across small to mid-sized businesses. I am not sure how well it works at the enterprise level.

    How are customer service and technical support?

    I have never needed technical support. The tool is incredibly intuitive and easy to master on your own.

    It is also easy to find help in their online self-service center.

    Which solution did I use previously and why did I switch?

    I do not remember life before Dropbox.

    How was the initial setup?

    The setup was very easy! At my old job, we migrated to Dropbox for business purposes and it was incredibly easy to set up.

    What's my experience with pricing, setup cost, and licensing?

    Dropbox offers a freemium model which is very convenient and affordable. Beyond that, the pricing is favorable. The amount of storage given at each level has always been plentiful.

    What other advice do I have?

    It is very easy to implement and scale across SMBs. I would recommend getting your files organized and taking the time to upload them.

    If you have a lot of large files to load, you should give yourself ample time.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user607749 - PeerSpot reviewer
    it_user607749Manager, Live Production at a computer software company with 1,001-5,000 employees
    Real User

    yes

    it_user1206 - PeerSpot reviewer
    Marketing at a marketing services firm with 51-200 employees
    Vendor
    Great Company with a brilliant product, but there are some security concerns.

    Valuable Features:

    While DropBox's basic setup gives you 2GB to start with, they make it very easy to bump that up to as much as 18GB as a free user. Their pricing, beyond this free service, is very competitive. Enterprise teams with needs for large storage (100GB - 1 TB) have multiple pricing options. I have never experienced downtime (though there have been issues - see CONS), and have been using the service happily for over 2 years. The DropBox community has also created many addon services that can be used to add functionality (send to dropbox allows you to email files to your account).

    Room for Improvement:

    There have been a few privacy and security issues that have soured me a bit on dropbox over the last year or so. First, there was the admission that dropbox was analyzing each file uploaded to see if there was already a version on their servers. If there was, they were linking my file to the original file, rather than storing multiple versions of files across users. Later, there was an error in a code update that allowed all dropbox accounts to be accessed without passwords for a number of hours.There have been many criticisms over the type of encryption that DropBox uses as well. If you are backing up your companies data to a cloud storage solution you have to be sure that you agree with their policies for encryption. DropBox might not meet your criteria.

    Other Advice:

    With Google giving every user 5GB to start in their Drive accounts, DropBox certainly has many companies targeting their business model. Anytime you store your data in a place that you don't own, you lose a certain amount of control. Any business looking to use DropBox as its only form of data storage or backup, must consider what type of data it must control on its own.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user6579 - PeerSpot reviewer
    it_user6579Engineer at a tech services company with 1,001-5,000 employees
    Consultant

    Great detailed review by the author.
    Agree with reviewer on pros and cons, though i would like to add few:
    1) User Interface is easy to use and appealing.
    2) Available for various platforms like Windows, Linux etc.
    3) Provides software, which is syncronized with their web, so you will get notifications and alerts when the file is added, deleted or changed.

    Product Manager at a tech services company with 51-200 employees
    Real User
    Stable solution; Have not run into any delays
    Pros and Cons
    • "The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them."
    • "Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased."

    What is our primary use case?

    We use Dropbox both for storage and organizing. I'm not doing anything extravagant necessarily with it, but it is a product that works the way I would expect it to and I personally have not had any functionality issues with it.

    What is most valuable?

    The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them.

    What needs improvement?

    Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased. For example, I cannot tell you how much storage my company has purchased, nor do I know how much we are currently using. So that might be one thing that could be improved upon.

    What do I think about the stability of the solution?

    It is a stable solution. I have not run into any delays or lags. 

    How was the initial setup?

    It is extremely easy and straightforward to set up. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Team Leader, Benchmarking at a tech services company with 1,001-5,000 employees
    Real User
    A stable, seamless, and secure product that provides the privacy that you are looking for and allows you to easily share files
    Pros and Cons
    • "It is definitely stable. The main advantage of Dropbox is that you can see the files, and you can easily share them with all the team members. They can be accessed by whoever you give access to, and it is all secure. Dropbox is a seamless product. It provides you the privacy that you're looking for. Privacy is a major factor for my company, and Dropbox provides you that."
    • "We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams. With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions."

    What is our primary use case?

    It is my company's policy to use Dropbox to store all the official details. It is a central storage unit. All of our official files have to be invariably stored on Dropbox until now. However, going forward, we will be migrating to Microsoft Teams.

    What is most valuable?

    It is definitely stable. The main advantage of Dropbox is that you can see the files, and you can easily share them with all the team members. They can be accessed by whoever you give access to, and it is all secure. 

    Dropbox is a seamless product. It provides you the privacy that you're looking for. Privacy is a major factor for my company, and Dropbox provides you that.

    What needs improvement?

    We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams. 

    With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions.

    For how long have I used the solution?

    I have been using this solution for nearly two years.

    What do I think about the stability of the solution?

    It is definitely stable.

    What do I think about the scalability of the solution?

    It is scalable. There is absolutely no issue in terms of scalability in Dropbox or Microsoft Teams. It all depends on the subscription that you have.

    Every member of the company uses Dropbox to save whatever files they are working on, and my company has around 3,000 employees. 

    How are customer service and technical support?

    I haven't had any issues, but with the added advantages that Microsoft Teams provides, our move to Microsoft Teams would be better for the employees.

    Which solution did I use previously and why did I switch?

    We were using Google Drive. We migrated to Dropbox five years ago, and we have been using it since then. We will be migrating to Microsoft Teams very soon.

    How was the initial setup?

    It is a cloud solution. There is no installation.

    What other advice do I have?

    We are migrating to Microsoft Teams, so we will not be using Dropbox three months down the line. I would recommend this solution, but it also depends on what is your end goal. If there is a lot of collaboration within files, not at the folder level, Dropbox serves the purpose. If you need to collaborate on a project on a higher level, Microsoft Teams is a better option. It also lets you do a lot of project planning. 

    I would rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Senior Technical Product Marketing Manager at SnapLogic
    Real User
    Leaderboard
    Dropbox has dramatically changed my productivity for the better

    Valuable Features:

    Dropbox has been incredibly reliable in real time from any device at any time I need files. I saved an incredible amount of productivity using Dropbox for both personal and professional pursuits. It does an automatic backup of files as you're working on them so I've never lost significant data.

    Use of Solution:

    1.5 years

    Other Advice:

    In one case, when my phone was stolen, I was able to locate it because the person who ended up with the phone was taking pictures that linked to my Camera Uploads.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.