The solution offers good configurations and works well with other Fortinet products.
The solution is scalable.
We found the implementation process to be simple.
If you want to block domains, you can do so. You do have the power to control access.
The solution offers good configurations and works well with other Fortinet products.
The solution is scalable.
We found the implementation process to be simple.
If you want to block domains, you can do so. You do have the power to control access.
The product needs to be more stable.
We have issues between primary and secondary IP. Secondary IP addresses cannot be on the same subnet as any primary or secondary subnet. You need to follow up between the primary and secondary. If you don't, there will be a problem. When your public applications are not working properly, the single point of communication from the public domain is an issue. If I want to resolve the situation, a quick solution is I need to fail over the primary to the secondary, and it will just start working. However, that is not a permanent solution. I don't know what the problem is exactly, and how we can permanently address the issue.
If the price was lower, it would be a bit more attractive, as an option, to the customers.
You do need to ensure you do the configurations carefully. Otherwise, you may have issues.
I've been using the solution for two years.
We can scale the solution. We typically work with enterprises, so, larger-scale companies. In our customer's company, they have about 6,000 to 10,000 people on the solution.
Technical support is very good. they are quite helpful and responsive.
I also use F5. It's got better pricing and is quite stable as well. However, if you don't know how to configure it, it can be a disaster.
The initial setup is easy. It's not overly complex or difficult.
It can be deployed in about half an hour. It doesn't take long to have it up and running.
I handle a lot of implementations and can handle the process.
The pricing could be better. They charge a bit more. That's why F5 is everywhere right now. The customer can see that F5 is stable and everything is working well, and then they see the price, and it's very attractive to them.
I'm just a customer and end-user.
I'm a consultant. Our customers are working with Fortiweb in their companies.
I'd rate the solution eight out of ten.
We use Fortinet FortiWeb for industrial companies. We are making doing network segmentation inside the industrial park, which is quite difficult and we have to design, develop and maintain all of the different kinds of solutions. We brought Fortinet FortiWeb to protect against forbidden access and for special access for providers in the industry.
We do not use this solution for our organization but for clients' organizations. For example, one customer uses the solution for the protection of all their different applications. Additionally, the solution has protected the servers that are in the DMC, such as services for people in other countries that have to have access.
You have the ability to control everything from one single dashboard.
The solution could improve by being able to handle different use cases.
I have used Fortinet FortiWeb within the past 12 months.
The stability is good.
The scalability is quite good. The scalability has been good for each industry. You can integrate Fortinet FortiWeb with all kinds of products of the same vendor. This allows the ability for a lot of different functions that you don't have to have really competent staff because you do not have different vendors. You don't have to call another vendor for solving one ticket or problem. This made everything simple, it was very good.
We have approximately 2,000 people using this solution.
When our customers have acquired more industrial plants we will propose this solution for all those industrial plant customers.
The technical support is good.
I would rate the technical support of Fortinet FortiWeb an eight out of ten.
We previously used F5.
The installation was straightforward and it took us approximately one month. There are a lot of services, approximately 15, and other parts to configure.
We used consultants, technicians and, an integrator for the implementation.
We do not need more than three people to do the maintenance and support of Fortinet FortiWeb.
We have seen a return on investment. It has been decent but not the best. We choose to work with one large customer and it has been similar to an investment.
We are on an annual license for this solution and the price is approximately €100.
We have evaluated a number of solutions, such as Citrix NetScaler.
I would recommend those wanting to implement this solution to use good integrators, there are not too many people who know about this solution. I lived in Spain and there are not too many installations made, it's quite difficult to find people that know a lot about it. It's not a difficult installation and the vendor helped us a lot and is very helpful. You have professional services you can use from the vendor if you choose, but they are quite expensive for customers.
One of the biggest lessons I have learned from using Fortinet FortiWeb is Fortinet helps you a lot. They can develop something specifically for a customers' use case without any costs for them.
I rate Fortinet FortiWeb a nine out of ten.
FortiWeb is an application firewall. We deployed it as a web application firewall for our 16-plus web applications. We integrate this with Fortigate and the FortiSandbox, and all the applications we are hosting in the data center.
With the feat of cyber attack, the most important thing we can do is protect the web application. We can protect it from attacks like DDoS. It's helping to maintain our cyber security posture.
The most valuable product feature is the web application firewall. It still includes the inline. Its mode of operation is great. It comes with four modes of operation, reverse proxy, two transplant nodes, and WCCP. One node is there for transplant, just to have one more. Any customer, based on their network of topology and deployment type, can choose it and have an easy deployment.
The solution has a good sandbox feature.
It is stable.
It can be better with web application firewalls.
It is already close to the best in class. This product is up to the mark right now.
I've used the solution for around three years.
This is a stable, reliable solution. There are no bugs or glitches. It doesn't crash or freeze.
Capacity-wise, since there is hardware involved, it cannot scale too much. There are some technical limitations.
We have around 2,000 users right now.
We do not have plans to increase usage in the future.
We did not previously use a different solution.
How easy or difficult the implementation is depends on the deployment type. It is very easy if you employ reverse proxy. However, it can be a little complex depending on what you need to do.
There was a team that helped deploy the solution, however, for maintenance, you only need one network security engineer.
We used a third party to assist us with the setup.
We have witnessed an ROI. I'd rate the level of ROI we've seen a four out of five as it helps mitigate cyber attacks.
I'd rate the pricing at a four out of five in terms of affordability.
I'm exploring two or three products right now. We did not evaluate anything before choosing this product.
I highly recommend that any web application firewall be deployed in the IT infrastructure where companies host web applications. It should be there. Whatever you choose should integrate with a third-party load balancer.
I'd rate the solution a ten out of ten.
Our company uses the solution to provide firewall and web security services to our customers around the globe.
Our use cases are on the back end for banks and the financial sector where we automate monitoring and deployment.
We do not have a portal, so are limited to a maximum of 3,000 users. We currently have 2,000 users and three maintenance technicians.
In the future, we will add front-end service.
Depending on our client's needs, we pair the solution with other business applications.
The solution is easy to configure and deploy.
There is a richness in the rules and out-of-the-box tools that is not available with native firewall solutions.
A user interface or dashboard for troubleshooting is needed so technicians without knowledge of the network or common hardware can visualize the environment.
Accounts should be set up in the user's name, not the company's name.
I have been using the solution for two years.
The solution is stable and I rate it an eight out of ten.
The solution is scalable and I rate it a ten out of ten.
The initial setup was a bit complex for us because we were new to the solution.
Technical support helped and trained us so we now handle setups with ease.
We worked with the solution's technical support for our initial implementation but our internal team now handles setup and implementation for customers.
The solution is a bit expensive when compared to other products.
There are many security constraints that cannot be fulfilled by native cloud firewalls such as Azure and AWS.
For example, AWS has a limitation of 8GB with regard to request values.
We recommend the solution and its next-generation capabilities including ease of configuration, code being contained within the IIC engine, how templates and terraforms are handled, and superior wave and firewall security.
We are continually conducting research on next-generation firewalls because the solution can be a bit expensive.
I use solution a lot and recommend it with a rating of seven out of ten.
We're using the Fortinet FortiWeb firewall to front-end the production and test applications we run on Azure. We're an Azure environment, and it front-ends those applications.
We currently aren't using any of the advanced features.
Fortinet FortiWeb has given us a more cost-effective security solution. Because it's a software-as-a-service or infrastructure type of platform, we've been able to replace our dedicated hardware platforms. It has given us more flexibility to be able to utilize it as a service.
It has minimized the number of technical resources and the amount of time that we've had to dedicate to setting up and managing the front-end firewall capability. From that standpoint, it has saved us time. I don't know exactly how machine learning is attached to that, but if that had anything to do with the simplification and the ability to give us the information we need reporting-wise, then it has helped us with that.
It has allowed us to not spend as many resources on trying to manage the setups that we used to have to do in the past on the security side. It has taken care of that, so at a higher level, we can manage and configure that. It has reduced some of the time that the staff spent on that, but it's hard to measure the time saved.
Some of the threat detection analytics and the filtering capabilities they give us for filtering a certain type of information that we don't want coming into the site are its valuable features. The analytics are pretty good in terms of being able to see what threats have been detected and mitigated, where they're coming from, and things like that. That has allowed us to do some additional filtering because by looking at threats, we can apply additional filters and try to minimize some of them.
Fortinet FortiWeb works well for what we do and what we use it for. It's fairly easy to use, easy to set up, and easy to monitor. It's easy to configure, monitor, and manage.
Their documentation is fairly complete, but it's sometimes a little bit difficult to search for exactly what you're looking for to resolve an issue. There have been times when we've gone to try to search for areas that we needed to get information on, and it has not always been extremely clear exactly how a particular thing needs to be set up. It sometimes takes a little bit of research to dig into figuring out exactly what it is. More examples would be helpful on what they have. The information sometimes doesn't relate directly to the state of the product at the time, so examples would be helpful.
We've been using this solution for a little over a year.
It has been very good. In the time we've had it, we've had only one issue when they had some sort of outage for themselves that affected us. That was the only one that I've encountered so far.
We haven't done a lot on scaling, but just from configuring the product and looking at it, it appears to be fairly good at scaling. It appears to be fairly or moderately simple to set up for scaling, but we haven't done a lot of scaling with it yet.
It's an in-house hosted web application environment that we utilize. We probably have around 500 to 1,000 people using it. We use it within our company environment. We've anywhere from 500 to 1,000 people depending on the customers that we have linked into it.
I've contacted their tech support. For the times that I contacted them, they were very helpful. I'd rate them seven out of ten.
Neutral
We did have some specific hardware firewall solutions that were in place at data centers. When we went to the cloud for our applications, we wanted to move to a cloud-based front-end firewall infrastructure. We didn't want to be managing the hardware at locations.
It was fairly straightforward. It was fairly easy to implement, but the documentation with some examples might have made it simpler. Overall, it was fairly easy to get the initial implementation in place and get things worked out.
We did it all in-house. We had probably three people for its implementation.
It requires minimal maintenance. We probably have two people involved in the maintenance.
We have seen an ROI. The previous hardware solutions we had were fairly expensive. They had a higher cost of maintenance and actual manual support because we had to support the infrastructure and we had to support the product itself. By FortiWeb providing us with a service solution that does that, we're not managing hardware. We're not investing in the hardware upfront, and we're not providing the labor to maintain and install that particular part of it. The only thing we focus on now is the setup and then the constant monitoring of what goes on and any actions we need to take as we move forward. It has helped us in that sense because we don't have the ongoing hardware licensing and hardware infrastructure that we have to mess with. So, it has definitely been a more cost-effective solution.
So far, I have been pretty pleased with the way it's priced and licensed. The way it's done makes it easy, especially for an organization like us, so I've been pleased with the way it's priced and licensed right now.
We didn't evaluate any cloud-based products. We've used Cisco products and Meraki products in the past, but they all were hardware products. When we were looking for a software solution, I had gotten a recommendation for the product from another person I worked with in the past. That person was using it and mentioned to me that I should give it a try. That's how I got into it. It was through a referral. Once I got it and tested it, it seemed like a pretty good product for what we needed, so that's how we went with it.
Fortinet FortiWeb seems to have worked well for blocking unknown threats and attacks. It hasn't necessarily helped us streamline anything, but it has simplified how we provide the front-end firewall capability.
It has reduced false positives to some degree. It tries to identify those to tell us what are the different threats, but it's hard to provide metrics without measuring what false positives might have been there. However, I do know that the reporting that it gives can identify that.
Similarly, I don't know if it has reduced the number of alerts. However, I do know that it has allowed us to categorize and understand what types of threats we get. From the threat alerts, we get to know whether they're alerts we should be concerned about or whether they're just alerts notifying us that those are things that have come in that it has taken care of. So, I don't know if it has really reduced them as much as it has helped us to understand what they are and be able to focus more on if there are alerts that we need to take action on and investigate, or whether they're alerts for things that have been taken care of and we don't necessarily have to spend any time on.
Overall, I'd rate Fortinet FortiWeb an eight out of ten for what it does.
The primary use case of this solution is to protect web applications, web servers, and our customers' mobile applications. We are a Fortinet partner and integrator, installing both appliances and VMs. I'm a network security consultant.
There are many valuable features in this solution including vulnerability scanning, IPS, and geolocalization. The product is user-friendly and simple.
The solution currently lacks a VM demo to enable testing prior to purchasing. It would make things easier for our clients to choose this product if they had that ability. We are based in Tunisia and the lack of multilingual technical support is problematic at times.
I've been using this solution for five years.
The solution is stable.
The solution is scalable.
We generally use the chat or phone for technical support with the occasional remote session with the technical team. The customer service is good but lacks a multilingual element that would benefit us.
Positive
I previously used the Cisco IOS CLI for the web interface. It's more complicated than Fortinet. Fortinet offers simple, easy-to-use solutions. We are also a vendor for F5 which offers similar features and functionality to Fortinet but is more expensive.
The initial setup is straightforward, it's a matter of choosing the architecture, the deployment mode, and configuring. Deployment time depends on the client's application. If it's a matter of one or two applications, deployment can take between two or three days. If there are many more applications that require protection, it can take over a month.
This solution works best for medium and enterprise-size companies. One of our clients is a bank, another is an educational institute with over 20,000 users.
I rate this solution eight out of 10.
Mostly we use FortiWeb for replacing reverse proxy from our systems and add some security features to it to protect the web portal we are providing to our customers. We use it to rewrite URLs and redirect FQDNs, et cetera, et cetera. That's the normal part.
The main feature I like is the ability to redirect web traffic from a readable URL to a real URL. All the security features are good.
One main feature we are very happy about is file security and upload functionality. It will restrict the number of file types that can be uploaded to our portal and prevents any malware. It helps with security.
We had some trouble using some features. Maybe we understood it the wrong way when reading the manual. We had to implement some workarounds to help this problem.
The GUI could be better. It's limited.
I've been using the solution for one year.
There are no complaints on our side. The performance and stability are fine. We used to have a cluster of two appliances. Everything seems to be fine when we update the firmware. We haven't had any issues.
The scalability may be slightly limited. We use hardware appliances. We need to buy appliances which have enough performance. You need to think about the sizing before you buy it. Scalability is not really possible with hardware.
We use it more and more. We are going to migrate all the connections which are directed to a proxy to the classification firewall.
Normally, technical support is very good. All the tickets I opened have been solved in an average time.
Positive
It was the very first time that we used a web application firewall. We never used anything before.
We had some difficulties at the beginning in terms of setting it up. It was a very new product for us. We never had web protection firewalls before. We had some support from our supplier, so we referred to the initial implementation to get it done with external support.
I'd rate the ease of implementation at a three out of five.
From a technical perspective, the deployment does not take a long time. Our problem internally was the organization and the planning as well as the communication with the other teams. That's what took so long. We started maybe one and a half years ago with the implementation and productive status was reached at the end of 2021. That's a long time. That said, one would say the management is at fault, not the actual technical staff.
At a cluster, so single point of failure, all this stuff, it kind of took around 24 hours to get it up. The offline time was very difficult, however.
We have two good people on staff that can handle deployment and maintenance. We are looking for another employee in the market, however, it's been very difficult to find someone.
The implementation was done in-house with some help from our supplier.
We have not noted an ROI yet.
We actually expanded our subscription for the next three years. I don't remember the exact price. It should be somewhere about 36,000 Euros. That's the cost for three years. It's moderately priced. I'd rate the general cost at a three out of five.
We thought about other options, however, since we had a very good experience with the FortiGate Firewall, I decided to buy FortiWeb. They operate well together.
We are just customers and end-users.
Potential new users should compare different products from different vendors to make a decision on a web application firewall. It doesn't matter if it is FortiWeb, or F5, or something else, just take some time to compare.
I'd rate the solution six out of ten.
The features I found valuable were web filtering, reporting, and the dashboards. We use these features for controlling the traffic in our network, mainly for our security. This means that we can have policies there that allow or don't allow certain connections.
I know that we have run into some issues with an SSL certificate and how it functions. Sometimes this breaks connectivity or just limits certain websites that are whitelisted.
I have been using Fortinet FortiWeb for more than ten years.
The only instance where we have had issues with stability was a recent one where the solution was blocking some websites that we did not intend to block and which were even whitelisted in some instances.
Our partners explained that this happened because of an issue with the SSL setup. I'm not sure if they then sorted it out or if they just switched off that functionality.
But for the past 10 years that we've used it, that was the first error or problem that we ran into. Maybe it was just teething problems since we only deployed it end of last year.
My impression is that it's quite scalable because I know they have different sizes. In one of our organizations, we had fewer users, so we're using a smaller one, which was a 60-day or something like that. And then when you are using it for a bigger organization, they also have that type of device for many users.
They'll ask you how many users are going to be governed by this firewall. So when we had fewer users, we got a smaller firewall. And then when we expanded and had many more users, we got a bigger one. It's quite scalable I think.
Their technical support is good. They'll jump onto the occasion. When you submit a log report or you request some support, they quickly respond. I would rate them a ten. Very good.
Positive
Prior to Fortinet, we used Netgear, but this was a long time ago. I think this was 15 years ago.
The initial setup was not straightforward. You need an expert to set it up with you and to configure it for you. I think the more you work with it, the better accustomed you are to it. The initial setup did not take longer than a week.
The deployment was done in a team of three people.
We implemented it with a third party, and they're the ones who always then deploy and implement it for us. The deployment didn't take more than a week.
I would say that the ROI is visible because we are happy with the security it provides.
The pricing is a bit high. It is not a cheap product.
The reason I recommend this product is because it guarantees that your network will be safe if it is set up properly and you fully utilize most of the functions.
Overall, I would rate FortiWeb solution a nine out of 10.