Google Hangouts Reviews

Our primary use case for the solution is having internal meetings for ongoing projects. We also use it for our commercial and sales meetings with our customers.

It is easy to use and we don't need to make a lot of configurations. Additionally, It's a very user-friendly tool.

The solution can be improved by integrating other tools such as Microsoft Teams to make calls with different servers because many of our customers wouldn't have to change their tools to attend meetings. Additionally, the next release could include viewing the main screen and zooming in and out during a presentation on the desktop version.

We have been using the solution for approximately three years and are currently using the most recent version.

The solution is scalable. Approximately 1,200 people in different roles are using the solution at Iron Mountain Brazil.

The initial setup is straightforward, and I rate it a ten out of ten. As a user, it took no time because when I logged in as a user, the workspace was already pre-configured, and I didn't do anything to start using the solution. However, I cannot comment on how long it may have taken from an IT perspective.

I rate the solution a ten out of ten.

We primarily use the solution for virtual meetings. 

It works well. It makes having meetings very easy.

The interface is fine.

It is user-friendly, and we have no issues navigating the product. You simply book a meeting, send an invitation, and go into the meeting. That's it. 

The initial setup is very easy.

The solution is stable.

Pricing is very reasonable, and there are multiple licensing tiers to choose from. 

The solution could integrate more automation into the product. 

I've used the solution for five years. 

The stability is very good. There are no bugs or glitches and it doesn't crash or freeze. It is reliable. OI'd rate the stability eight out of ten. 

I've never tried to scale the solution. I cannot speak to the scalability process. 

20 to 30 people use the solution in our company.

We do not have plans to increase usage. 

I have never used Google's technical support. 

I did not use any other solution previously. 

I found the initial setup to be very straightforward. It is not overly complex. It's very fast. It takes ten seconds to deploy it and get up and running. 

I am able to handle the initial setup myself in-house. I do not need any consultants or outside assistance. 

There is licensing required. You can choose whichever plan makes sense for your company. The price is okay. It's not overly expensive. 

I do not know which version of the solution we're using.

We're an SMB.

I'd recommend the solution to others. 

I would rate the solution eight out of ten. 

We are using the solution for online meetings. It has become popular when people were working from home.

The most valuable feature of Google Hangouts is its popularity. A lot of people use Google. Since the solution is from Google and many of us use Google solutions regularly, it is easy to use.

The call reliability could improve in Google Hangouts.

I have been using hangouts for a few years.

The stability of Google Hangouts has had some issues, such as video call delays. The stability could improve.

I rate the stability of Google Hangouts an eight out of ten.

We have approximately 100 people using this solution in my organization.

I have not contacted the vendor for support.

I have used Zoom in parallel with Google Hangouts. We use Google Hangouts mostly for internal meetings and Zoom for external meetings.

The initial setup of Google Hangouts is simple.

I did the implementation of the solution myself.

I have not found any profound differences between Google Hangouts to other similar solutions on the market.

There is not any maintenance needed for this solution.

I rate Google Hangouts an eight out of ten.

The primary use cases of this solution are virtual meetings with colleagues and video conferencing with friends.

The most valuable features are that you don't have to create a separate account, it's easy to use, and you don't have to enter an ID or password to start video conferencing. This is because it is already in your Google account.

Connectivity and voice clarity is good. If I had to rate it out of ten, I would give it an eight. However, there were times when I used Google Hangouts on my phone and the voice quality was bad.

The back button functionality needs to be improved. When you hit the back button, you get out of the meeting. What should happen if you are in a meeting and you press the back button is that you would still be in the meeting but you would be able to see the other available features of your phone or use other apps. With Zoom, you are able to do those things.

They don't have a way to schedule a meeting as you with other solutions. If you compare it to Zoom, in that product you can schedule a meeting and send a link to others. The option it provides is to start a meeting then to invite or add. If you don't know their Gmail address then you can't invite them to join.

Google Hangouts restricts you to those with a Gmail account.

It's not easy to share. If you are with Zoom there is not share or deny, you send a link and they will be able to join you. It's made to be simple.

Once Google Hangouts is launched you are able to start meetings. Your contacts are all listed but only Google Hangouts contacts are available. If someone does not have Google Hangouts then there is no way to invite them to the meetings.

The UI is good, but the transaction needs improvement. The flow from jumping from one screen to another is a bit complicated.

I used Google Hangouts for approximately two months.

I have never contacted technical support.

I stopped using Google Hangouts about a month ago. I now use Zoom or Google Meet for video conferencing. Google Hangouts is complicated and there are many solutions on the market that are more simplified, which is the reason I stopped using it.

The initial setup is straightforward. It's easy and fast. Depending on your internet speed, it only takes a few minutes.

I would not recommend this solution. They have Google Meets, which does the same as Google Hangouts and it has more features. I would advise them to use Google Meets instead.

I would rate this solution a six out of ten.

Google Hangouts enables communication between peers.

I like that Google Hangouts has better history features now.

Google Hangouts is not as feature-rich as Slack, but it's sufficient.

I'd like to see more features in this tool in the next release. What they need to do is add more features.

I've been using Google Hangouts for a few years.

Google Hangouts is a stable product. I haven't seen any problems with its stability, so for me, it's stable.

It's hard for me to say if Google Hangouts is scalable, but if we're talking about scalability in terms of users, it allows many, many users.

Installing Google Hangouts was very easy. It comes with the package, e.g. this product comes out-of-the-box to a large extent.

I was able to evaluate Slack and Flowdock.

I have some experience with Zoom, but not so much. We mainly use Google Hangouts, Google Meet, and Slack.

We have several thousand users of Google Hangouts in the company, and we'll probably increase usage for it.

I've never contacted technical support for this product, e.g. currently we have no issues with it.

I'm not recommending Google Hangouts to others. I'm recommending Slack instead.

I'm unsure, but we're probably paying yearly for Google Hangouts.

I'm rating Google Hangouts a seven out of ten.

I use Google Hangouts for both chat and online meetings.

The most valuable feature is the seamless integration with Google Suite. For example, in Google Calendar, if you set a meeting then it will automatically prepare the google Meet or Google Hangouts meeting for you.

It gives you the ability to make online presentations, and there is a little-known tool that allows you to use it as a remote desktop.

It is very easy to use and is available as soon as you open a Google account.

The recently added noise-cancellation feature works well.

I would like to see support for showing virtual backgrounds.

A better resolution that is capable of showing hi-resolution videos would be useful.

The capability of transferring files through chat, other than just images and videos, would be useful. There are some workarounds for it, but they are not as robust as the other features. Most other messenger allows you to send files through chat.

I have been using Google Hangouts for several years, since 2012.

I use it every day and the stability is pretty good. It has never quit on me except in the case where my internet connection was down. Basically, if you have a working internet connection then it's up.

I have not tested the scalability, but I have been part of meetings with more than 100 participants. My understanding is that it can handle up to 250 concurrent users in a meeting. For our purposes at work, it has been good.

I have never been in contact with technical support.

I also use Zoom and Microsoft teams, although not as extensively as Hangouts. Zoom allows you to show a virtual background, which is a nice feature. Also, most other messengers support sending generic files through chat, whereas Google Hangout supports sending images and videos only.

One problem with Zoom is that you can only have chats when you're in a video conference, whereas with Hangouts, it's real-time. The chat box is always there. I have never used the chat feature in Microsoft Teams.

I have not explored the integration between Teams and Microsoft Office.

Running Hangouts for the first time is pretty seamless. Once you have a Google account, there is no setup that is needed. You simply log in and it's there.

It was easy to set up on my own.

This solution is available for free with the opening of a Google account.

My advice for anybody who is looking to start using Google Hangouts is that it is plug-and-play, and comes free with Google Suite. The minute you have a Google account, it's already there. It is easy to use and works right out of the box.

Having more than 100 people in a meeting is pretty good.

I would rate this solution a nine out of ten.

The most valuable features are the chat features and the video conferencing features that enable more than two or three people to be connected at a time.

There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc. 

Another feature I want to add is a meeting date to schedule meetings or if I want a meeting after two days, I would like to have a reminder and a note.

I have been using Google Hangouts for ten years. 

The current version is stable.

It is scalable. We have around 1,500 users.

We don't use technical support. We are multiple users and we have more features than other colleagues. 

We also use Zoom. Zoom has more control options than Google Hangouts because a presenter can give control to another colleague or student. If anyone wants to ask any question, they can raise their hand to ask a question, can send a message or can ask the presenter to give them control, or they can annotate at a certain time. They have more features. We can also send voice messages with Zoom.

I would rate it a six out of ten. The security is already there but there should be more ability to share features. The other feature they should include is Zoom control; if one colleague wants to give control to another, there can be two, three or four sharing their presentations.

The solution is being used for video calls. 

Its integration with Google is the most valuable feature. 

The improvement needs to be done as per customer requirements.

I have been using Google Hangouts for six months. 

The stability is good. I rate the stability a nine out of ten. 

I moved from Zoom to Google because I have a Google account. 

The initial setup is straightforward.