We performed a comparison between Google Hangouts and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I appreciated having the basic features like screen sharing and camera options."
"I find the sound quality of Google Meet a valuable feature. You can join Google Meet with just your phone. You only need the link of the meeting to join."
"Google Meet is a clear and simple solution."
"The group chat is a very good feature, where you can see all of the participants on cameras."
"The screen sharing is the most valuable feature. It ties in with Google docs and Google sheets so that we can work on a single document as a whole group of us at once. That's the biggest feature we rely on."
"The most valuable features are the chat features and the video conferencing features that enable more than two or three people to be connected at a time."
"Its ease of use is most valuable. It is just a click, and you're in the system."
"This is a stable solution."
"Zoom is a scalable solution, we have 150,000 people using it in my organization."
"All you need is a laptop or mobile device and a connection to the internet."
"The product has video access which is a great feature."
"It's popular. Many people use it not only personally, but also in businesses."
"Zoom is easy to use."
"The most valuable features of Zoom are simplicity and reliability."
"The most valuable feature of Zoom is the webinars."
"One of the biggest features of Zoom is its stability."
"The way it works with anonymous users should be improved. That could be strengthened to let anonymous users do more."
"Not a ten because there's room for improvement. Sometimes there is disconnectivity."
"Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account."
"The stability of Google Hangouts has had some issues, such as video call delays. The stability could improve."
"Google will not have two identical chat platforms. Google Chat is always a winner because it is compatible with my device."
"The algorithm should be improved to automatically deal with poor connections in a better way."
"I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting."
"Can be improved by including a larger library of video filters and adding custom filters."
"It's a heavy application that requires a lot of bandwidth. I would like to see Zoom incorporate those features where you can share documents and form teams while still maintaining efficiency."
"They should consider increasing the time limits for free users."
"We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. ......Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings."
"It takes time to acclimate end users to the product."
"The only limitation in Zoom is related to the time limit for a call, which is about 40 minutes."
"Zoom could improve by having more dashboards."
"The chat functionality that is included is always in plain text, and you cannot change fonts by making them bold or italic. It's a very plain and basic chat."
"The security of the solution could improve."
Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Google Hangouts is rated 8.2, while Zoom is rated 8.4. The top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Google Hangouts is most compared with , whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco TelePresence and Office 365. See our Google Hangouts vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
