AwaisOmer - PeerSpot reviewer
Developer at Torei Consulting
Real User
Top 10
API management and EDI-based integration capabilities are the best in the market
Pros and Cons
  • "The exchange and API management features are the best in the market."
  • "The platform's data integration tools need improvement on the processing side."

What is our primary use case?

Our company is working with a client to create standardization or uniformity across departments and domains. 

Every domain operated on a pilot approach with its own set of standards and technology. There were multiple point form connections and API discoverability for assets. 

We analyzed the environment and found there were issues with transferring master data from SAP to downstream systems. There was an iDOC on the SAP level which contained a batch master for new material and served as a point-to-point connector for downstream systems such as SAP to Salesforce, Informatica, or other systems. 

We recommended that material master data should be implemented in an observable or pub/sub approach. Upgrades or changes to the material master should be generated from the CP side and sent to the solution for dissemination to downstream systems. This eliminates bad jobs and is a real-time approach to point-to-point connections. 

There were also many APIs built in different technologies throughout the organization, with no standard API management capabilities or governance to enforce policies, security, or best practices. We recommended Universal API Management for API registrations because it allows any type of technology or platform and serves as a single point for discoverability, enforced policies, governance, and traffic. 

What is most valuable?

The exchange and API management features are the best in the market. 

The solution handles EDI-based integrations very well. 

What needs improvement?

The platform's data integration tools need improvement on the processing side. We move large amounts of data from databases to other source systems and the solution does not handle this well. 

It is difficult to become a partner with the solution because their standards are very high. 

For how long have I used the solution?

I have been using the solution for four years. 

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What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable and depends on your deployment model. With Cloud Orbit, it is very easy to scale or configure auto scaling. On-premises or private clouds require a bit of extra care but are still easy to do. 

How are customer service and support?

Technical support for partners and customers is good and the community forum for developers is strong.

I rate support an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is very simple. 

What's my experience with pricing, setup cost, and licensing?

The solution is the priciest in the market which is an issue for some clients. It is intended for use with enterprise or mid-level companies who have available resources. 

Which other solutions did I evaluate?

When comparing products, the solution wins every time for integration capabilities and API management but falls short for pricing. Demographics play an important role because clients in Asia cannot afford the solution but price is not an issue for clients in the US, Australia, Canada and Europe. The size of a company is also important as the solution is intended for the enterprise or mid-level range. 

The solution is more focused on EDI-based integrations and has a partner that offers an onboarding management tool because many legacy companies are migrating from Sterling Integrator. Perhaps the solution should be marketed more for EDI integrations. 

There are more valid tools for data integration such as Informatica, SSI, and Talend.

What other advice do I have?

The solution is great for new developers who want to learn about integrations because it includes free or self-payer courses.

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Head-IT Common Tools & Integration Services at Arcelik Group
Real User
Top 20
A stable and scalable solution that is easy to set up
Pros and Cons
  • "The most valuable feature of Mule Anypoint Platform is rapid development."
  • "The solution's licensing methodologies could be improved."

What is our primary use case?

We are a global company, and Mule Anypoint Platform is at the center of all our e-commerce applications.

What is most valuable?

The most valuable feature of Mule Anypoint Platform is rapid development.

What needs improvement?

The solution's licensing methodologies could be improved.

For how long have I used the solution?

I have been using Mule Anypoint Platform for six years.

What do I think about the stability of the solution?

Mule Anypoint Platform is a stable solution.

What do I think about the scalability of the solution?

Mule Anypoint Platform is a scalable solution. Around 2,000 users are using the solution in our organization.

How are customer service and support?

We need to provide a lot of information to get technical support, so it's not quick.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's initial setup is easy.

What about the implementation team?

Two people can deploy the solution in two days.

What's my experience with pricing, setup cost, and licensing?

Mule Anypoint Platform is an expensive solution.

What other advice do I have?

The solution's maintenance is easy and can be done by one person.

Overall, I rate Mule Anypoint Platform an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Mule Anypoint Platform
April 2024
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MuleSoft Developer at SynergySoft
MSP
Top 5
Provides a huge list of available connectors for a lot of different platforms
Pros and Cons
  • "The most valuable feature of the solution is a huge list of available connectors for a lot of different platforms, which we can use very easily."
  • "It would be better if we had a clearer view of the solution's future releases."

What is our primary use case?

Mule Anypoint Platform is used for the integration of different services or customer databases with Microsoft solutions.

What is most valuable?

The most valuable feature of the solution is a huge list of available connectors for a lot of different platforms, which we can use very easily.

What needs improvement?

It would be better if we had a clearer view of the solution's future releases. Mule Anypoint Platform is migrating to a new JDK, and the old JDK won't be supported within a year. Currently, we do not have a calendar or scheduler about when all the connectors will support the new JDK 17.

For how long have I used the solution?

I have been using Mule Anypoint Platform for about one year.

What do I think about the stability of the solution?

Mule Anypoint Platform is a pretty stable solution.

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

For the moment, smaller clients would consider choosing MuleSoft as their integration platform. As a rule, the Mule Anypoint Platform is more suitable for middle or large clients.

I rate the solution an eight out of ten for scalability.

How are customer service and support?

MuleSoft provides custom support for every client. You can list your account and have open tickets if you have any problems. We have pretty solid technical support from MuleSoft.

How would you rate customer service and support?

Positive

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

What about the implementation team?

With ready API, the solution can be deployed within a few minutes. If you don't have an API at all, a day will be enough to deploy a very simple but useful API from scratch.

What's my experience with pricing, setup cost, and licensing?

Currently, MuleSoft is moving from the license type to the pay-as-you-go type. The solution's pricing, as per the old approach, is expensive. That is the main reason why we don't have a lot of small-sized customers. With MuleSoft's new approach, we will have new opportunities to integrate small businesses.

What other advice do I have?

The solution's API Designer and API Manager have improved the management of our client's already established APIs. The most valuable features of the solution are Design Center and Runtime Manager. Mule Anypoint Platform provides some basic security approaches, including HTTPS protocol and secure configuration opportunities.

My recommendation to users is to use already described or already propagated best practices that help very much in development. The best advice for developers is to be part of the community. MuleSoft has a great community, including different channels or meetups that could help you a lot in certain cases. When you have some problems, you can address any developers, and they will be ready to talk to you.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Chandra Manohar - PeerSpot reviewer
CTO and Head of Strategy, Technology & Innovation at Cashapona
Real User
Top 10
A solution that offers great flexibility in terms of deployment along with SaaS capabilities and connectors for integration
Pros and Cons
  • "Mule Anypoint Platform's valuable features are its flexibility in terms of deployment and its SaaS capabilities."
  • "Price-wise, it is a good product since it is reasonably priced...Mule Anypoint Platform can get too complex for non-technical people."

What is our primary use case?

We use Mule Anypoint Platform in our company for API integration, API orchestration, and other related things.

What is most valuable?

Mule Anypoint Platform's valuable features are its flexibility in terms of deployment and its SaaS capabilities. One of the solution's features is its connectors, which allow for any specific integrations within any other package software. Mule provides a lot of connectors for integration purposes.

What needs improvement?

I think Mule Anypoint Platform is one of the market leaders, so our customers prefer it, which is why I also use it.

The solution's user interface has shortcomings and can be made much better. Mule Anypoint Platform can be made more user-friendly so that people with lesser technical knowledge can understand the product. Mule Anypoint Platform can get too complex for non-technical people.

For how long have I used the solution?

I have been working as a system integrator using Mule Anypoint Platform for two to three years.

What do I think about the scalability of the solution?

It is a scalable solution.

My company caters to the needs of medium-sized businesses.

How are customer service and support?

Mule's technical support is good. I rate the technical support between eight and nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Regarding Mule Anypoint Platform's installation, I can say that since we use the SaaS platform, we didn't face any issues with the installation of SaaS modules.

Mule Anypoint Platform is a SaaS system. The platform is available, so you just configure it and don't need to deploy anything. You just have to configure whether you want high availability, DR, or anything else. Otherwise, there is nothing much to deploy since it all falls on the SaaS capabilities.

We have only three engineers required for the configuration and adaptation of the product.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it is a good product since it is reasonably priced.

What other advice do I have?

The product's maintenance part is easy and requires only one person.

Overall, I rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Owner at Skyward Tech
Real User
Lacks good functioning at the process level; good for designing and API-based integrations
Pros and Cons
  • "This is a good platform for designing, flowing out APIs, and then doing API-based integrations."
  • "It doesn't work well when you try using it for the processing layer."

What is our primary use case?

We are customers of Mule.

What is most valuable?

This is a good platform for designing, flowing out APIs, and then doing API-based integrations. It also offers a lot of adapters for commercial products like Salesforce, SAP and the like. It has good monitoring abilities. If you use it for API management, security monitoring and things like that, it works well at the experience API layer.

What needs improvement?

One of the issues I have is that Jira tries to be more than an API-based integration platform and it encourages writing of Java-based applications underneath the cover, even though it's not meant to be an app service, so it's slow. That's how they try to sell it. The solution has three layers; the experience layer, the process layer and the system layer. The system layer is used to connect the systems; the process layer can be used to create processes like transformations, logic, etc.; and the experience layer is used to interface with whoever's going to consume it. The problem is that the process layer is not efficient. It acts like an interpreter and interpreters are slow, and if you give it some path like converting to a 100 kilobyte file, it takes 15 times more memory than if I just wrote a program 

When you try using it for the processing layer, it doesn't work well. We ended up pulling back to .NET for our own internal microservices that do a lot of processing. We use the .NET microservices as the process layer, because we know it's faster. Then we plug it into Mule to experience the API interface and that's when we need to make a choice, do we put our system APIs right through our microservice, or do we use Mule as a system API layer, but then let it interface with our process API. We just had to make choices.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution has threading, but it has the interpreter feature which I think slows it down.

How are customer service and technical support?

The technical support is not great and documentation is sparse. You really have to rely on the community, more experienced MuleSoft users, who know the strengths and weaknesses, rather than relying on the company. You can get an architect to assist with implementation.

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution and then you have to try and find a MuleSoft engineer, which is even harder.

What other advice do I have?

The issue seems to be the way they've positioned the product, advocating the experience layer, process layer and system layer through Mule. As it competes with the likes of webMethods, it rates as an eight out of 10. As an end-to-end solution, however, I would rate it a five at best. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architect at VTR
Reseller
Top 10
Very scalable and customizable
Pros and Cons
  • "The most valuable feature is the variety of characters Anypoint Platform has. It is very scalable and customizable."
  • "It should give better control over account management."

What is our primary use case?

Our company's clients are all from different domains. We use the platform for integration and API management.

How has it helped my organization?

I have a background in Java and in the past, there were some issues whenever we had to integrate with the applications. You had to get the business logic and sometimes it took months to integrate the record. With Anypoint Platform, it is very easy to do that. You just need to do a small drag-drop and a small transformation which saves a lot of time.

What is most valuable?

The most valuable feature is the variety of characters Anypoint Platform has. It is very scalable and customizable.

What needs improvement?

In terms of improvement, the deployment time could be a little shorter. Other platforms such as Boomi or SnapLogic are much faster to develop. Anypoint Platform has added the option to generate flow online, but it still needs some improvement. It should give better control over account management. Mule Anypoint Platform includes an API Manager and it has a strong ESB. However, the API management capabilities of Apigee offer more advanced and dynamic features for managing APIs. 

Additionally, Mule should work on reducing the complexity of their platform and providing more flexibility for users. Those who are not well-versed in Java will have a hard time with the development of Anypoint Platform. While it offers connectors, the connectors have limitations. It should offer features that can be customized by users, allowing for greater adaptability, and offer customization options within these connectors, to make it easier for users to tailor them to specific needs. Platforms such as Dell Omni and SnapLogic already provide solutions for these problems and allow users to easily plug them in and start working.

For how long have I used the solution?

I have been using Mule Anypoint Platform for eight years.

What do I think about the stability of the solution?

I would rate the stability of the platform a seven out of ten. There were situations where specific solutions or connectors were not available, and the support team suggested using workarounds. They advised me to create my own ideas and come up with a solution. This lack of immediate solutions can be a limitation of the platform.

What do I think about the scalability of the solution?

I would rate the scalability of the platform an eight out of ten. There are approximately 300 users of Anypoint Platform at our company and we plan on expanding.

How are customer service and support?

The technical support is good. I would rate it a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Apache Camel and Dell Boomi but I am also currently using Ab Initio due to client requirements and the need for a faster time-to-market for clients' projects or products. Using a team of ten members, it took around 24 months to complete the migration of approximately 2,000 APIs with Anypoint Platform. Ab Initio only required nine months to accomplish a similar task.

How was the initial setup?

I would give a seven out of ten for the easiness of the initial setup. The deployment takes about two minutes which is acceptable. We handle deployment ourselves. We use tools such as Jenkins or Bamboo and it can be time-consuming since it initially involves scripting.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, Anypoint Platform is on the expensive side. I would rate the costliness an eight out of ten.

What other advice do I have?

I would definitely recommend Anypoint platform to anyone who is considering using it. Its main flaw is the costliness. Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Solution Architecht at a tech services company with 10,001+ employees
Real User
Can handle a lot of different types of data and provides a lot of resources
Pros and Cons
  • "Whenever we need some support in our local language, we get it easily. They also have an office in Germany and if a person is unable to contact them by phone, they can go to the office in person."
  • "The initial setup should be made easy and the documentation should have some guidance."

What is our primary use case?

The solution is used as a middle environment as we have our own database settings and PostgreSQL database. If an API requires some information then they need to go through Mule Anypoint. We are also trying to implement our own DataGraph. 

What is most valuable?

In our company, we have some other ETL tools but comparatively, MuleSoft is much more compatible in many other ways for data transformation. MuleSoft can handle a lot of different types of data. So even if something is not available, there are some workarounds, and this is professionally advantageous. 

I have a lot of resources as a developer and I don't want to always ask Mule for help. There are a lot of online resources which can be referred to easily even as a beginner, which is a positive.

Most of the people who work here are long-term employees who are much more versatile in German, than English, and MuleSoft supports the local languages. That was one of the positives and was why Mulesoft was considered beyond its scalability and other functions. Whenever we need some support in our local language, we get it easily. They also have an office in Germany and if a person is unable to contact them by phone, they can go to the office in person.

What needs improvement?

The initial setup should be made easy and the documentation should have some guidance. 

For how long have I used the solution?

I have been using Mule Anypoint Platform for two years. 

What do I think about the stability of the solution?

The solution's stability has increased over time. 

What do I think about the scalability of the solution?

It is a scalable solution. Presently, five to ten people use the solution. 

How are customer service and support?

The technical support team is quick with their responses and are prompt in providing a solution. 

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial setup is complex as there is no documentation that can guide you. There are professionals to help but they charge a lot.

What other advice do I have?

I would recommend others to use the solution because it is easy to use. If they want to learn, there is a free course available on the website for developers. At the same time, even if you are not able to get some information readily available, there are a lot of other resources that are available online. 

I rate the overall solution an eight out of ten as they are still improving. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sambit Kumar Sahu - PeerSpot reviewer
Software Development Engineer at Yovant Labs Pvt. Ltd.
Real User
Top 5
An easy-to-deploy solution that provides storage and data integration
Pros and Cons
  • "The solution's deployment and proxy processes are very good."
  • "Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration."

What is our primary use case?

We are using the solution for building business logic. It's like having a particular private cloud service that we can host on our premises, which is less cost-effective than Microsoft Logic Apps. It provides storage and data integration in a very good manner.

What is most valuable?

The solution's deployment and proxy processes are very good.

What needs improvement?

Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration. You have to filter the data before integrating it.

For how long have I used the solution?

I have been using Mule Anypoint Platform for around one year.

What do I think about the stability of the solution?

I rate Mule Anypoint Platform a nine out of ten for stability.

What do I think about the scalability of the solution?

We have to reintegrate it and create another structure on the same file instead of modifying the base one. We have to create other versions also. The solution's scalability is questionable compared to Microsoft Logic Apps.

Around 10 to 20 users are using the solution in our organization.

I rate Mule Anypoint Platform a six or seven out of ten for scalability.

How are customer service and support?

The solution's technical support is not so good, but they are trying to provide on-time support. They take around 24 to 48 business hours to provide the solutions.

I rate the solution’s technical support eight and a half out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

On a scale of one to ten, where one is difficult, and ten is easy, I rate Mule Anypoint Platform ten out of ten for the ease of its initial setup.

What about the implementation team?

The solution's deployment takes around five to seven minutes maximum.

Firstly, we have to understand how we can integrate with the clients provided, then build the proxies of APIs and deploy from Anypoint Studio to CloudHub. A single person was required to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten.

As it is free of cost and we have to take an enterprise license, there is probably no fee.

What other advice do I have?

For the big layer ones, Mule Anypoint Platform will be better than Microsoft Logic Apps or any other integration platform.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Mule Anypoint Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Mule Anypoint Platform Report and get advice and tips from experienced pros sharing their opinions.