Mule Anypoint Platform Reviews

I use the solution for NetSuite and Salesforce integrations. 

The tool's visual features are attractive. 

Mule Anypoint Platform is complex for beginners. Users without programming skills will find it complex. It should also improve its pricing. 

I have been using the product for half a year. 

I rate Mule Anypoint Platform's stability a nine out of ten. 

I am the single user of the product in my company. I rate its scalability a ten out of ten. 

I haven't contacted the technical support team. 

The product doesn't require the installation of agents. 

Mule Anypoint Platform is affordable. 

You would need programming skills to use the product. I rate it a nine out of ten. 

We primarily use the solution in the banking sector.

We use the solution for most of the integration. We have it and system integration with different systems.

The integration potential is excellent. 

It has a very good database. 

There is no complexity during the initial setup.

The solution is scalable.

The stability is great.

We have found the documentation to be excellent. 

It has very good filters available.

The pricing can be a little bit less. Sometimes the price scare off potential users. 

I've used the solution for the last six years. 

We are not using the latest version of the solution. We are using the older version. That said, it is stable. There are no bugs or glitches and it doesn't crash or freeze. It is reliable. 

If a person understands the solution, it'll be very easy for them to handle it. However, if someone who doesn't know it, for example, tries to debug it, will find it confusing. 

The scaling is very good in comparison to other solutions. If a company needs to scale it, it's not a problem to do so. 

There are likely millions of people using the product. We use it in the banking sector and have many users all the time. 

I've never used technical support. I've figured out most things on my own using their very good documentation. 

The solution is very easy to set up. It's not overly complex or difficult.

If a company already has a DevOps pipeline, it won't take long to deploy everything. 

No one is needed for maintenance really. A developer can do it if the DevOps pipeline is already decided. 

We had our own technical team that managed the implementation process. 

There is an ROI when people use the solution. I can't speak to the exact pricing. 

The pricing and licensing can be a little bit expensive. 

We have a partnership with Mulesoft. We are working with various versions of the solution. 

I'd rate the solution eight out of ten. We've been very happy with the product overall. 

I used it in my previous company. We were using it to build a middleware layer to connect a lot of systems together. Oracle and Salesforce were the two primary systems that were being done. We were building it out so that we could hook in any of the ERP systems that we had at that company. So, the use case was to be able to connect systems and do process integration across multiple ERP systems.

Overall, it is a pretty good product. It is also very scalable.

Its documentation needed a little bit of work to make it more usable. It is a platform that is used mainly by developers and other people for connecting systems. Its documentation was confusing in some areas and was not very helpful in other areas. I had to go to a consultant to get some work done, which ideally shouldn't be required.

It is very scalable. It can be used from a small project to a large project.

I would rate Mule Anypoint Platform an eight out of ten.

My main use of this solution is for integration of different applications.

Adding connectors for new upcoming applications would add extra value to this product.

I have been using this solution for the last six or seven years.

This product is highly scalable because it's all purely cloud-based.

I'm pretty satisfied with the technical support - there are delays sometimes, but whenever they give a solution, it's good.

Positive

The initial setup is quite easy because the solution has a good interface through which the configuration, mapping, and so on can be done. The initial DevOps setting up takes some time, but once that's done, it's easily manageable.

We use an in-house team for implementation.

MuleSoft improves this product with every release, and since we're in a country that receives quarterly releases, any issues or improvements have usually already been dealt with. Any company that wants to implement this solution needs to have at least minimum enterprise-level applications to be integrated - only then can they make maximum use of their software. I would give this solution a rating of nine out of ten.

We use the Mule Anypoint Platform for various integrations as a platform.

Mule Anypoint Platform is our preferred platform for integration.

Mule Anypoint Platform could improve by having more up-to-date adapters to do work in a digital space.

I have been using the Mule Anypoint Platform for approximately one year.

The solution is stable.

When there is a high velocity the solution could improve the scalability.

We have a good support system with the Mule Anypoint Platform technical team. We have a dedicated support contact that works very hard.

The integration could be made easier. Integration strategy is very important, it is not a one size fits all process.

I would recommend this solution to others. Having good architecture is important.

We are satisfied with the solution.

I rate Mule Anypoint Platform an eight out of ten.

We primarily use the solution to connect multiple enterprise applications across multiple clouds.

The API toolkit is the solution's most valuable aspect at this time, for our organization.

I don't know if there are any real pain points per se. 

The terms of use and how it's priced has become very difficult to manage, which is forcing us to look for alternatives already - and we haven't even been using it for that long just yet.

The initial setup is rather complex.

There should be more templates associated with a standard to large ERP. There are 18 interfaces required between HighJump to SAP, our warehouse management system. Those templates are standard. Everybody that has HighJump and that has SAP would have to do those 18 interfaces and they should be in a template - yet those templates don't exist. Due to that, there's too much API building from scratch. They should be able to build an API library.

We've been using this solution for the last five months. It hasn't been very long just yet.

We haven't used the solution for too long. That said, it seems stable. It is early to make that determination as we've only been using it for about five months. However, there haven't been any bugs or glitches and it doesn't seem to crash or freeze at all.

Since we haven't yet used the solution for a long time, we haven't tried to scale it. We don't see any scaling limits at this point, however, there could be. We'll see when we expand it across our three SAP instances.

How many people actually use the product is hard to gauge. An API is being used with people not even knowing it. In essence, the entire organization is using APIs that tie our applications together. I'd say working with it, touching it, there are probably six employees on it.

Technical support has been okay. There's room for a bit of improvement. They could be more standardized. The level of service seems to depend on who you get.

The initial setup is not simple or straightforward. It's actually pretty complex to implement. 

The deployment itself took about two months.

We used an integrator that helped us with the initial part of the setup.

We can't discuss pricing at this time as we are under an NDA.

We evaluated lots of options. Now, due to the economics of the solution, we are back to evaluating solutions again. We are looking to see if we can switch to something else.

We're just a customer. We don't have a business relationship with the company.

I'm not sure of which version of the solution we are using right now.

I'd recommend this solution to others. However, I'd advise that they be careful of the licensing terms. They're so convoluted. There are many hidden costs in the use of the product and you may not realize what it will actually cost until it's too late.

Overall, I would rate the solution at a seven out of ten.

I've been developing Mule applications and have been using Anypoint Studio for development purposes. I have a Mule Anypoint Studio for the certification to test knowledge of the Anypoint Platform in the cloud. I've never been in a live situation for deployment within the cloud.

We use Mule for daily activities like for domains like retail, eCommerce and the wholesale department. So most of the daily basic integration, ETL jobs when we have eCommerce, they do it in the USA. There are different time zones. In the Belgian system, you begin getting the insights using or doing analysis on the data. It enables us to have real-time integrations. Data flows from different domains as well as ETL jobs and for real-time integration.

There were too many stores to make and to work on one platform, so this was the main purpose of use. There were different texts coming in and other things in the stores. They had to scan them and when they passed this information to other domains, like eCommerce, for example. All these jobs were running at a specific time. 

Rapid API development using RAML, with contract first approach. It is easy to visualize real time mocking service and making it available in portal for end users, during requirements phase.

In terms of improvement, customer support is a bit slow. I emailed the sales team for a pricing comparison, still no response. The developer community is far more generous on the other hand. Pricing model is very expensive, Mule should consider Pay as You go model. It will help on-boarding new clients in Asia region. 

Mule should have better B2B integration. Mule supports the idea of API Led Architecture and system of records approach. When it comes to broad perspectives such as B2B, competitive tools have better EIPs. 

I have been using Mule Anypoint for a year and a half. 

I was recently researching the cost of scalability purposes in the cloud. For vertical scaling, it's good but the horizontal scaling along with the enterprise is not very good. Horizontal scaling is good in the on-prem system. But I think this is a limitation in all the cloud services providers. That's why the hybrid version is the buzzword nowadays, but for horizontal scalability, the on-prem servers are more flexible and in your control.

Instead of reaching out to customer support, I generally reach out to the Mule community. My peers will answer my questions.

I used an open source tool. Red Hat Fuse. Switching from different tools and technologies depends on the project in hand.

From a developer perspective initial setup is quite easy. From an executive  perspective, it is difficult.

The pricing is a bit high for clients. As a developer, and my superiors and architects agree, that this is the easiest tool to use. I've worked with two configuration technologies, one was open-source and there is a huge difference with this. This is the easiest and best tool available. Mule should consider lowering the price.

The should make improvements for B2B enterprises

I would rate it an eight out of ten as it's a very good product. 

Our customers have a transformation center, and all their existing enterprise applications have to integrate to it. For example, SAP, Salesforce, and some SFTP integrations. We are doing all of these integrations with the Anypoint Platform.

It has improved our organization a lot because of the increase in productivity, and it has simplified the development of products. MuleSoft Anypoint Platform is a highly effective tool where you can build integrations so effectively. If you establish the integration platform, it increases productivity. It helps us to do effective re-authentication, and it speeds the integration.

I like the cloud-based integration. Product wise, it has all the connectors and all the required applications.

What I hear from my customers is that it's very expensive compared to the cost of other integration suites. The cost keeps increasing. MuleSoft should come up with customization factors by using a different way of getting the cost-related stuff to attract customers. That is, they should come up with some cost optimizations.

In the next release, I would like to see deployment automations.

I would also like MuleSoft to come up with a central platform because with on-premises and hybrid environments, where some are cloud-based applications and others are on premises applications, a DPC setup has to be done. It would be good if they can implement one centralized user interface that provides all of the facilities.

I've been using it for four years.

Compared to the previous version, this version is stable.

It is quite scalable. MuleSoft Anypoint Platform has elastic scaling capabilities, where you can increase the number of instances. Suppose you have a higher number of requests coming in from the source. This solution has the capability to scale up the application and scale up the instances of the processes to actually capture the number of requests as well.

We have IT leads, developers, and architects using this solution in our company, totaling 10 people. We use it for around 200 customers around the world as well.

I've used TIBCO and webMethods, but they are not as effective at cloud-based integration as MuleSoft Anypoint Platform is.

The initial setup is very simple, and I would give it a four out of five.

It took about five to ten minutes to deploy the solution.

We did it in-house.

The licensing is core-based. My customers tell me that it's very expensive compared to the cost of other integration suites.

You have to look at how it affects your integrations and how you are going to add value to the business once you've implemented it. Suppose you are doing integrations from two to three applications, and they're charging more for that purchase. Then, it won't be so effective for you down the line, like in two or three years. If that's the case, I won't prefer to go for MuleSoft Anypoint Platform. However, if by doing this integration it would actually increase productivity, increase the flexibility for future integration needs, and improve the return on investment, then MuleSoft Anypoint Platform is a good choice.

I recommend this solution, and on a scale from one to ten, I would rate it at eight.