Information Technology Manager at MSF Greece - Médecins Sans Frontières Greece
User
Great backup and restore features and very easy to use
Pros and Cons
  • "The interface is basic and very easy to use which is what we are looking for."
  • "Space is always an issue."

What is our primary use case?

We needed a backup solution that would back up all over Virtual Machines (VMware) and have a safe, fast, and reliable recovery process when needed.

Nakivo has allowed a worry-free backup process. 

The interface is basic and very easy to use which is what we are looking for. Setup is a simple task I manged to setup all the backup process by myself and if I had any questions the technical team was there to guide me and backup reports and notifications keeps you informed if there is any issues.

How has it helped my organization?

The solution is very simple to use in every way - including in the setup process, configuration, and backup process. 

Backups are done if all your connections are online. We tested and keep testing the restore process and we found that the restore process is quick and easy. 

You can also connect to different repositories so that you can have multiple backups on different devices to keep the backups stored in and safe and secure location. 

With Nakivo, we have a worry-free backup process and restore feature.

What is most valuable?

We always had an issue where we could not download a file if a user deleted it by mistake. We needed to restore the image or use another backup program to be able to just restore single files or folders if needed.

With Nakivo, we can do this and have the option to be able to download single files or folders from an incremental or full backup. It has saved us a lot of time.

You also have the option to download it locally to your PC or restore it back into the virtual machine, which, again, is time-saving and cost-effective in the long run.

What needs improvement?

We have a lot of clients on the network and we need to back up their local files. Space is always an issue and we try to backup just the files in certain folders, which the users are aware of. A good solution would be if we could create backups of files and folders from the users' local machine.

It might sound old-fashioned, however, we are limited on space and this solution will be a great feature. The user might lose their laptop or have it stolen, so having a backup of their local files would be just what we need.

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For how long have I used the solution?

We are now moving in on two years of working with this product.

What do I think about the stability of the solution?

The solution is very stable and easy to use. 

What do I think about the scalability of the solution?

Backup times really depend on your overall systems. If you have fast systems, it will back up fast. In regards to our older solutions, it is way more impressive.

How are customer service and support?

Technical support is always ready to respond always helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did use a different solution. We switch as the last solution was very expensive.

How was the initial setup?

The initial setup is very straightforward and easy.

What about the implementation team?

We did the implementation ourselves in-house.

What's my experience with pricing, setup cost, and licensing?

We found everything more cost-effective with Nakivo. We had a reduction of 70% in costs when we switched.

Which other solutions did I evaluate?

We looked at some other options. Acronis and Veeam were some solutions we looked into.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Top 10
An easy-to-use and easy-to-understand solution that provides good backup
Pros and Cons
  • "NAKIVO Backup & Replication is very easy to use."
  • "In the future, the solution should provide a more granular backup."

What is our primary use case?

We use the solution to install infrastructure such as ESXi and machines.

What is most valuable?

The most valuable feature of the solution is the backup, which is its primary function. NAKIVO Backup & Replication is very easy to use. NAKIVO Backup & Replication is simpler and more understandable for users.

What needs improvement?

In the future, the solution should provide a more granular backup. If the virtual machine has an Oracle or MySQL database, I need to get a backup from this database, and not a complete virtual machine.

For how long have I used the solution?

I have been using NAKIVO Backup & Replication for two years.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

I have read many deployment guides from NAKIVO, and I think it's very simple to scale. Around 10 people are using the solution in our organization.

I rate the solution ten out of ten for scalability.

Which solution did I use previously and why did I switch?

We previously used Veeam Backup. We switched to NAKIVO Backup & Replication because it is simpler, more understandable, and cheaper than Veeam.

How was the initial setup?

The solution's initial setup is very simple, and we have deployed it ourselves.

What about the implementation team?

Two people, including our CTO and head of the network department, deployed the solution in two hours.

What was our ROI?

It took us half a year to see a return on investment with NAKIVO Backup & Replication.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is adequate for its features and quality. We pay a yearly licensing fee for NAKIVO Backup & Replication.

What other advice do I have?

We are completely satisfied with how the solution handles backup and replication tasks in our environment. Our experience using the solution for cross-platform data protection was good.

Overall, I rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer98625025 - PeerSpot reviewer
System Administrator at KSM Human Resources Ελλάς
User
Top 20
Good replication features with helpful reporting and comprehensive email notifications
Pros and Cons
  • "Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system."
  • "Sometimes, for some VMs and some Windows Server versions, specifically old versions (aka server 12 or older) fail due to the VSS writer error or locking file system."

What is our primary use case?

I use the solution for the backup and replication of VMs.

I use Nakivo to back up in-house VMs. We also use the replication features of the product. With such an option I can just switch on the second standby hardware over to a replicated server at a fraction of the time, thus taking a lot of pressure off us in the case of mission-critical operations. 

It's a good asset in our IT department. it has an easy installation deployment and an easy control panel to administer. I highly recommend it.

How has it helped my organization?

Nakivo backup and replication has improved our organization a lot by its deployment scenario across two bare metals running VMware, its easy configuration, and reporting.

Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system too.

It comes with a replication module that is very critical to safeguard our mission-critical servers. This has been applied on several servers across our sites with great results as it becomes a Plan B in case of a hardware failure or an outage of the primary system.

What is most valuable?

We find the backup to the Synology NAS and replication features the most valuable to our environment.

We also like the comprehensive email notifications with attached reports. This reporting is very very easy to set up and is saved in PDF format, making it extremely simple to both share and organize. A complete history log can be shown with this product from inception to end of life.

We appreciate the implementation and very good cooperation with Synology NAS and application integration. This is vital to us in minimizing the cost of the extra hardware.

What needs improvement?

Sometimes, for some VMs and some Windows Server versions, specifically old versions (aka server 12 or older) fail due to the VSS writer error or locking file system. It takes a long time to finish and another job could start, so the first job may not finish, or expire unfinished. That said, that's a software-specific problem of the hosted server edition, and not Nakivo-related. A fix could be to raise the time needed to end the job or solve the VSS writers on the operating system, in order to succeed.

For how long have I used the solution?

I have been using the solution for about three years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is robust.

How are customer service and support?

Technical support is very helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I didn't have another solution previously.

How was the initial setup?

The solution offers a very easy setup.

What about the implementation team?

We did an in-house implementation.

What was our ROI?

The ROI has been positive.

What's my experience with pricing, setup cost, and licensing?

Overall, it's worth the money.

Which other solutions did I evaluate?

I evaluated Veeam.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Support Specialist at Macgregors Meat & Seafood Ltd.
User
Top 20
Reliable, fast, and offers great technical support
Pros and Cons
  • "It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup."
  • "One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting."

What is our primary use case?

We use this software to back up all of our servers, databases, and log files as well as create bare metal recovery backups incase a server fails. 

When a server has failed in the past, Nakivo's been a great help as it's able to restore an entire operating system with its configuration and files basically everything. Therefore, when a server failed we simply wiped the drive and restored everything via Nakivo and haven't had a single problem. We've never had a restore operation fail on us due to a corrupted backup. 

This amazing software is highly recommended. We also use it on our Hyper-V environment and it's able to restore directly into Hyper-V and start the VM with no configuration required afterwards as it's a 1:1 replica of the server.

How has it helped my organization?

Nakivo improved our backup environment as it added yet another backup for us to have. 

We use multiple backup software like the Windows Server backup, EaseUS TODO Backup, and SQL SMSS DB Backup including other third-party backup software dedicated for their software. 

Nakivo's able to do everything these programs can do and is able to work with NAS shares, SMB shares, and many others. The best part about it is when we've ever tried to restore to verify the backups we've never had a problem in the four years and we regularly verify the backups every three months.

What is most valuable?

One of the most valuable features we've been using is the whole system backup. It works the best out of so many different applications without a doubt. The ease of use management server website, reliability, email notifications if the job is unsuccessful (and successful), and the performance are top-notch. It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup.

What needs improvement?

One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting. That said, the customer service team was able to help out within the hour and was amazing and very helpful from the first reply. Like you cant go wrong with their customer support team. If you have a problem, an inquiry, or just a general question about what you can do or how else you can incorporate it they will answer your question to your satisfaction within the first two replies - unlike a lot of other support teams that just follow scripts and procedures, these guys get right down to the point from the first email.

For how long have I used the solution?

I've used the solution for about four years.

What do I think about the stability of the solution?

We verify backups every 3 months and have never had a single problem with them over four years. They are highly dependable.

What do I think about the scalability of the solution?

The product is 100% the best in terms of scaling. It offers high-speed transfers for both restores and backups and doesn't congest networks even without bandwidth throttling.

How are customer service and support?

They reply with a useful answer within the first two emails from starting the case. They are very knowledgeable people and don't follow a useless script like many big companies.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used the Windows Server Backup which was unreliable.

We also used the Easeus TODO Backup, which had lots of failed backups due to files in the network sharing in the same folder as the backup job (previous backups causing errors).

How was the initial setup?

The setup is very straightforward once you figure out what needs to be done.

What's my experience with pricing, setup cost, and licensing?

The solution doesn't require that many resources for the actual virtual machine/dedicated server for its software. It is very efficiently designed and has very high performance without congesting the network.

Which other solutions did I evaluate?

Windows Server Backup - Unreliable but came with windows so assumed it should be able to get the job done but lots of corrupted backups when trying to verify integrity.

Easeus TODO Backup - Lots of failed backups due to files in network share in the same folder as the backup job (previous backups causing errors) other than that no problems with it. lots of cool functions too but nakivo offers everything plus extra.

What other advice do I have?

I recommend this software for any medium to large businesses. It offers very good integrity of backups.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems engineer and analyst at twsweb
User
Stable, easy to set up and offers perfect functionality
Pros and Cons
  • "Nakivo makes our backs-ups more reliable and easy to recover in case of full damage or partial retrieval of files - all at a convenient cost."
  • "I need no more valuable features for backs-up. I have not yet tried the latest release, however, I have all the features that I need."

What is our primary use case?

We primarily use the solution for VM replication and backup. 

We replicate 6 VMs (both Windows and Linux) from one ESXi host to another ESXi host (VMware) and we make backs-up to a NAS of all 6 VMs with various types of retention. We used Nakivo also to duplicate the VMs for upgrade purposes on the server infrastructure. VMs are both servers and client machines.

How has it helped my organization?

Nakivo makes our backs-ups more reliable and easy to recover in case of full damage or partial retrieval of files - all at a convenient cost. Every time a user asks us for a missing file to be retrieved, we can satisfy his/her request in a few minutes. Notifications of Nakivo make us sure of the accuracy of backup jobs. 

What is most valuable?

VM replication is a great solution. Now, I can also duplicate VMs without the need for a vSphere vCenter server. It's with easier ESXi hosts. Also, for system administration purposes (tests, upgrades, etc.) it offers perfect functionality. 

What needs improvement?

I have no remarks. I need no more valuable features for backs-up. I have not yet tried the latest release, however, I have all the features that I need. The web interface is very usable and easy to understand, as is the planning of backs-up. The granular recovery is very useful for the ordinary activities of users. I have no comparison with other products, so I can't imagine other features.  No remarkable features are missing for me.

For how long have I used the solution?

I've used the solution since 2018.

What do I think about the stability of the solution?

In about 3 years, we have never had stability problems and the appliance has been running 24/7/365.

What do I think about the scalability of the solution?

We have not tested scalability, so I can't give an opinion.

How are customer service and support?

Italian support of the vendor is quite good and competent. Sometimes they are slow to respond.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our previous backup solution was a self-made server script without replication capabilities and only backed up at a file system level, not at a block level.

How was the initial setup?

It's an easy setup of the appliance.

What about the implementation team?

We implemented via our internal team.

What was our ROI?

 

What's my experience with pricing, setup cost, and licensing?

Veem was more (and too) expensive for small companies. Nakivo was at the correct price point.

Which other solutions did I evaluate?

We also evaluated Veem.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer33248924 - PeerSpot reviewer
Specialista infrastruktury at Artevio marketing s.r.o.
User
Top 20
Comprehensive and flexible with outstanding customer service
Pros and Cons
  • "Nakivo has been instrumental in strengthening our data security infrastructure."
  • "While Nakivo delivers comprehensive solutions, there's room for enhancement, particularly regarding Proxmox support."

What is our primary use case?

Our primary application of Nakivo centers on backing up our comprehensive VMware environment. 

Operating within a VMware server, it serves as an integral component of our data protection strategy. This setup is crucial as it continuously safeguards our virtual machines, ensuring no data loss during critical workflows or unforeseen system downtimes. 

By utilizing Nakivo in this specific context, we can efficiently replicate and recover our vital data stores, providing a reliable safety net for operations. 

This reliability not only streamlines administrative tasks but also fortifies our approach to risk management, focusing on proactive measures and strategic resource allocation within our IT environment.

How has it helped my organization?

Nakivo has been instrumental in strengthening our data security infrastructure. By allowing the creation of cold stand-bys, it ensures immediate availability of recent backup data, minimizing potential downtime. This proactive measure is crucial for maintaining our operational resilience, ensuring consistent business continuity, and safeguarding client trust. 

The automation of these processes has also enhanced efficiency, freeing our team to focus on strategic tasks rather than routine backup management.

What is most valuable?

Nakivo's robust support for VMware, including both ESXi and vCenter, is invaluable, ensuring seamless integration with our virtual systems. 

The flexibility in setting up multiple repositories is crucial for diversified storage, enhancing data safety. 

Moreover, Nakivo's outstanding customer service is a standout feature, providing swift, effective solutions, which is critical to maintaining operational continuity and confidence in our data protection strategy. 

This comprehensive approach reinforces our disaster readiness and overall system resilience.

What needs improvement?

While Nakivo delivers comprehensive solutions, there's room for enhancement, particularly regarding Proxmox support. 

Expanding capabilities to fully support Proxmox environments would streamline backup and recovery processes for those utilizing this platform, ensuring consistent protection across various virtualization systems. 

Additionally, improving deduplication functionality could further optimize storage efficiency. More aggressive space reclaiming features would maximize storage utilization, allowing for cost-effective scaling. 

Enhanced deduplication and space reclamation are vital in managing growing data volumes, and ensuring system efficiency while safeguarding critical information.

For how long have I used the solution?

I've used the solution for more than a year.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

Which other solutions did I evaluate?

We also evaluated Veeam.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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System Administrator at tech
Real User
Easy to update with good scheduling and cost-effective pricing
Pros and Cons
  • "The updates are problem-free, so we can keep Nakivo up to date on the server and NAS too."
  • "The only thing we have encountered that we would like to see improved in the future are error messages. They could be more detailed and helpful, without the need to send logs to support. Failing that, the part of the log related to the error could be displayed alongside the error message, so I can investigate the error without looking through all of those logs that I'm able to download."

What is our primary use case?

In our SMB we started using NAKIVO as our main backup solution for backing up mainly Hyper-V VMs. It's installed directly on our QNAP NAS. Only one system administrator uses it. We use features like scheduled backups, deduplication, retention, and app-aware mode for some VMs. 

Our environment has only one Hyper-V server with five Windows Servers plus one Linux VM, which runs a license server, authentification server, active directory, application servers, communication+git server, and the database server with server application for production process management.

How has it helped my organization?

The Nakivo solution provided us with the ability to do automatic scheduled app-aware backups with great deduplication and compression, so they don't overload our local area network and don't require a lot of storage space. 

Having reliable backups is a must for us, and Nakivo provided us with an easy-to-use solution, that offers fast implementation, initialization, and configuration. The restore function works great. Thanks to Nakivo we can do our business 24/7/365. 

The Nakivo solution was very economical, so my CEO is happy with it.

What is most valuable?

The most valuable feature for us is Nakivo's flexibility in the server platform. We use it directly on our QNAP network-attached storage, so it can run regardless of the Hyper-V server. We also like its very good deduplication and compression, so it doesn't overload our network. 

The scheduling is also very well done in Nakivo. Automatic backups are a must for us because we don't have enough time to perform manual backups. 

The updates are problem-free, so we can keep Nakivo up to date on the server and NAS too.

What needs improvement?

The only thing we have encountered that we would like to see improved in the future are error messages. They could be more detailed and helpful, without the need to send logs to support. Failing that, the part of the log related to the error could be displayed alongside the error message, so I can investigate the error without looking through all of those logs that I'm able to download. In the future, I'll be glad for implementing AI that could automatically assume what backup plan and retention do we need.

For how long have I used the solution?

We've used the solution for one year and few days.

Which other solutions did I evaluate?

We looked at Veeam. However, Nakivo was more flexible and cost-effective.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT infrastructure manager at Indicom eDocument Care Srl
Real User
Savings time has been reduced by almost half
Pros and Cons
  • "Before using Nakivo Backup & Replication, all our data backup processes took a long time and did not optimize the disk space reserved for backup. With the introduction of Nakivo Backup & Replication, saving times have been reduced by almost half (thanks to the use of several simultaneous transporters) and the space occupied has also had a very important reduction."
  • "In the press releases, it would be useful to make sure that the manual space reclaim procedure does not have to be performed but that it happens automatically, thus optimizing the use of space."

What is our primary use case?

We were looking for backup software to permit us to save our big environment in a fast and easy way. After a  careful analysis of the market leaders, we chose Nakivo. We use Nakivo to save all our Virtual Machines in a VMware environment and to save all the data in our file system. In our environment, we have around 100 Virtual Machines. Those Virtual Machines are both of production and staging. We are saving around 4 TB in our file systems. Daily, the backup saves more than 900MB from file systems and more than 1 TB from VM.

How has it helped my organization?

Before using Nakivo Backup & Replication, all of our data backup processes took a long time and did not optimize the disk space reserved for backup. With the introduction of Nakivo Backup & Replication, savings time has been reduced by almost half (thanks to the use of several simultaneous transporters) and the space occupied has also had a very important reduction.

In addition, all restore test processes are carried out quickly and easily. You can restore a single file, a single folder, or a single database in a very simple way. There is also the possibility to receive the restored files or folders directly on our PC by downloading the browser or by receiving e-mails   

What is most valuable?

We have found many fundamental features in Nakivo Backup & Recovery.

The main ones are: 

  • The ability to use multiple transporters in parallel to have very efficient speed savings
  • A very clear graphical interface and guided procedures in a simple and fast way
  • The method of restoring the various backups that allow you to restore even the individual
  • Virtual Machines on the same Hypervisor but with a different name or the ability to choose a different destination network. 
  • Finally, the data compression that the software is able to carry out by saving costs related to disk space. 

What needs improvement?

The Nakivo Backup & Recovery product is already a very complete product and fully satisfies all of our current needs. Lately, thanks to the personalized presentation that was made to us by both the marketing and technical teams, we have learned about the new features released in the latest versions. Among these, the ability of having the replica of our Virtual Machines in a dormant state and ready to be activated in case of problems on the primary site has great value on the Disaster Recovery site. 

In the press releases, it would be useful to make sure that the manual space reclaim procedure does not have to be performed but that it happens automatically, thus optimizing the use of space.

For how long have I used the solution?

We have been using Nakivo Backup & Replication for more than three years.

What do I think about the stability of the solution?

It is very stable, in more than three years we always had daily backups.

What do I think about the scalability of the solution?

It is very scalable and affordable.

How are customer service and technical support?

All our requests were dealt with within one hour of opening.

Which solution did I use previously and why did I switch?

We used another solution but the performance and stability were not comparable to that offered by Nakivo.

How was the initial setup?

It was very easy.

What about the implementation team?

We implemented it ourselves.

What's my experience with pricing, setup cost, and licensing?

Nakivo has a pricing solution that can meet the various needs of companies in order to pay only for actual use and needs.

Which other solutions did I evaluate?

We also tested Veeam.

What other advice do I have?

I would recommend Nakivo to those who need to have safe, performing, and simple backup software.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.