Head of Group Consolidation at ERG
Real User
Top 20
Useful for the consolidation process and for providing reports for accounting analysis
Pros and Cons
  • "It's a very good program and it's useful for consolidation."
  • "The analytics could be improved."

What is our primary use case?

We use Hyperion for the consolidation process in our accounting department. Other departments work without our reports and analyze the information from Hyperion. 

The solution is deployed on-premises. We use the latest version.

There are 13 people in my team who are using this solution.

What is most valuable?

It's a very good program and it's useful for consolidation.

Hyperion allows us to update information and shows us reports, our balance, and P&L.

What needs improvement?

The analytics could be improved. I think we need the cloud version.

If I want to get information from a company, I need to send an email and they give me information from SAP, but not Hyperion.

When I want something to be improved, I work with our finance support team and they make the changes. 

For how long have I used the solution?

I have used this solution since 2009.

Buyer's Guide
Oracle Hyperion
April 2024
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What do I think about the stability of the solution?

It's stable. I would rate the stability as 4.5 out of 5.

Which solution did I use previously and why did I switch?

We also use SAP and Microsoft Dynamics.

What other advice do I have?

I would rate this solution as eight out of ten. I would recommend it to new users. I know of many companies that want to use Hyperion in their accounting departments.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Assistant Production Manager at a manufacturing company with 10,001+ employees
Real User
Reasonably priced, with a good user interface, and is constantly evolving
Pros and Cons
  • "The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME."
  • "I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content."

What is our primary use case?

I'm working with the customers' company.

What is most valuable?

The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME.

They are in the process of completing their development. They're releasing new versions and developing new components.

The interface is good.

What needs improvement?

I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content.

For how long have I used the solution?

I have been working with Oracle Hyperion for nine years.

What do I think about the stability of the solution?

Oracle Hyperion is a stable solution.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

From a support standpoint, technical support is a level of support, L1, L2, and incident management, change management, and problem management.

Technical support is good.

Which solution did I use previously and why did I switch?

My career only began with Oracle Hyperion.

Oracle University in Reading, UK, is where I learned.

How was the initial setup?

For me the initial setup was easy, but it depends on the environment.

What's my experience with pricing, setup cost, and licensing?

Compared with MSBA, it is quite reasonable.

Oracle EPM is offered at a reasonable price.

What other advice do I have?

I recommend that you pursue cloud initiatives. EPCS and PBCS are now migrating to the cloud.

I work for an Oracle company, and I have the highest rating for this Oracle Hyperion EPM.

I would rate Oracle Hyperion a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Oracle Hyperion
April 2024
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
it_user486546 - PeerSpot reviewer
Manager, Systems Implementation at a hospitality company with 1,001-5,000 employees
Real User
It is a multi user web based system, which is easier for us to deploy since we have a global presence.

Valuable Features

It is a multi user web based system, which is easier for us to deploy since we have a global presence. That was our most important goal at the time we purchased the solution. The forecasting and the fact that all the users can have input are valuable as well.

Room for Improvement

They could make it less complicated. Less maintenance and lower costs would be great. Also, I would like to see some improvement in the reporting studio. It practically hasn’t been touched and is kind of static.

Use of Solution

We have been using the product since 2007.

Stability Issues

At the beginning, it was not that stable, but the software has been getting better.

Scalability Issues

It's not very scalable. If I wanted to add another hundred users tomorrow, it wouldn’t do that. We are not on the cloud system though, so it probably works better if you are.

Customer Service and Technical Support

The support at Oracle is so specialized, even within a single product, because each product has several components. When you have a problem, you have to go through a lot of different specialists within Oracle to find a complete answer. I prefer to just have a single stop with one person taking care of the issue.

Pricing, Setup Cost and Licensing

It is not going to be cheap. It's a premium product, so it's going to be expensive.

Other Advice

It’s not going to be simple. If you are a small company, there probably is a better product out there. If you’re a huge company, it is probably going to be a fit for you. I would rate the product an 8 out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user27945 - PeerSpot reviewer
Manager, Database and Security at a consumer goods company with 1,001-5,000 employees
Vendor
The fact that it's a consistent system without any big issues is huge for our users to make decisions based on financial results.

Valuable Features:

The reporting is the most valuable feature for us. If, for example, finance wants to know their P&Ls for their various channels, they can get that data. The fact that Hyperion is a consistent system without any big issues is huge for our users to make decisions based on financial results.

It's not complex, at least our set up isn't complex. There are lots of tools and we have our core services. We don't have a lot of strategic finance data in it, so our footprint is fairly small, making it easy to manage.

Improvements to My Organization:

The biggest business benefit is allowing P&L reporting to happen when needed. It helps us drive financial results to where it needs to be.

Room for Improvement:

Our system is user-managed at our location. So long as the system is up and running and available, our users can do what they need to do. Occasionally, though, we get issues such as process hangs or something similar, although they're usually known bugs the fixes for which we can find in Oracle support fairly easily.

Deployment Issues:

We have some process hangs occasionally, but they're usually small and easy to fix. Other than that, we don't have any major issues with deployment.

Stability Issues:

Stability has been good on as we have a small footprint. It's reliable and we don't have to do much with it; we just let it run.

Scalability Issues:

We've had not had to scale it up at all. We basically have had the same hardware with that for the last 5 years.

Initial Setup:

The initial setup was pretty straightforward. It's not a complex thing and it went in great. We actually migrated from an old environment to a new environment on that one. We brought data forward, although there were some small issues here and there as we got it up and going, but nothing that wasn't documented or fixed.

Implementation Team:

We implemented it ourselves with our in-house team.

Other Advice:

It goes back to your reporting and what you want to get out of it. Hyperion seems to be a very good product and it seems to be pretty stable. It's something that you can give to your users to just use. It's pretty hands-off most of the time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
senior system integrator at a retailer with 10,001+ employees
Real User
It's a reliable product for analyzing sales data, but disaster recovery and support need improvement
Pros and Cons
  • "Scalability isn't a problem for Hyperion."
  • "Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance."

What is our primary use case?

Hyperion is a business analytics product. In addition to analytics. it calculates all the sales data and audits everything as well. 

What needs improvement?

Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance.

Another feature that needs work is identity management. It's okay, but they still use old-fashioned ID integrations. Today, there are more secure types of authentication, but these options are unavailable.

What do I think about the stability of the solution?

Hyperion is a stable product.

What do I think about the scalability of the solution?

Scalability isn't a problem for Hyperion.

How are customer service and support?

Oracle support has a lot of room for improvement. Our requests for service, bug fixes, and new features take a long time. It's will take two or three years for them to add the features we want, and they haven't been able to provide a correct solution for these problems.

What other advice do I have?

I rate Oracle Hyperion five out of 10. The process of fixing bugs is very slow, and there's no transparency. When I tell Oracle about a bug, they acknowledge the request, but customers have no way of knowing about the progress they're making. Customers should get an update about this. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
FVP Business Unit Financial Officer - Commercial Banking at a financial services firm with 501-1,000 employees
Real User
Easy to set up and good for budgeting but needs better reporting
Pros and Cons
  • "It's basically the same as the other budgeting solutions."
  • "I would love more comment capabilities so that you could put in little notes, cheat notes."

What is our primary use case?

We primarily use the solution for budgeting. 

What is most valuable?

It's basically the same as the other budgeting solutions. There's nothing different, no bells and whistles that are different. At the end of the day, it gets to the same solution.

The initial setup wasn't overly difficult.

What needs improvement?

I used other EPM software that probably had better reporting that came out of Hyperion.

I would have done some implementation a little bit differently, however, it doesn't mean that they don't have the functions available. 

I would love a drill-down feature. 

I would love more comment capabilities so that you could put in little notes, cheat notes.

For how long have I used the solution?

We've used the solution for two years.

What do I think about the stability of the solution?

So far, the stability has been fine. There are no bugs or glitches. it doesn't crash or freeze. 

What do I think about the scalability of the solution?

Hyperion is basically a jail and cost center platform where you couldn't budget any different than the rules of what Hyperion is telling you to budget buy. If you wanted to budget buy a product within a cost center, you could not do that. You would have to go to the actual cost center and budget it that way. For example, for commercial real estate loans, you would have to go into each individual course center and budget accordingly. I'm not sure if it's scalable in that sense as there isn't necessarily flexibility involved.

Our internal financing team uses it, and they are comprised of 10 to 15 people. 

It's being used almost every month as we do forecasting in it. There's monthly input-output. Hyperion on the accounting side is used on a daily basis to load the general ledger information. It's daily, weekly, and monthly. It's being used all the time. I don't know if it can go any further, as it is being used constantly.

How are customer service and support?

We have our internal IT. They're the ones helping out with any questions. On the back end, in terms of direct contact with Oracle, that would be our finance department or accounting department. I don't speak with them.

Which solution did I use previously and why did I switch?

I've used other budgeting programs, for example, Axiom.

We did not use a different solution. Coming to this bank a few years ago, this product was here. They went with this product as their GL system was sun setting. It was a management decision to stay with Oracle, with the GL and it made sense to get the upgrade for Hyperion.

How was the initial setup?

The company already had Hyperion, however, they just upgraded to the cloud version. We went from software to the cloud. There were a few little obstacles when we implemented it last August. It was actually during the budget cycle, which was weird. I didn't see any issues for the most part. That said, I wasn't into the weeds of implementing, allocating, doing all the unit testing, UAT testing, and all that stuff.

I'm not sure how many people were used for the purposes of deployment or maintenance.

What about the implementation team?

While it was mostly handled by the finance department, my understanding is that there was a consultant involved in the implementation process. The solution works, therefore, the process must have gone well.

What was our ROI?

We have seen an ROI.

What's my experience with pricing, setup cost, and licensing?

I can't speak to any aspect of the costs. It's not an aspect I handle directly.

What other advice do I have?

I'm just an end-user going into Hyperion.

We've just upgraded to the cloud. I'm the one that's going in and importing all the data into Hyperion.

I'm not sure which version of the solution we're using.

There are many on the market that do the same thing. Oracle has name recognition going for it, however. Personally, I would look at another product I used to use, however, that's just my preference. Many, many years ago, in my last job, I actually had Oracle. We didn't have Hyperion though and everything was sun setting on that. It was my job to go out and go find a solution. We brought Oracle in and Hyperion was a suite of products within the Oracle umbrella. I was looking for a one-stop-shop type of product. If someone's looking for that, this might fit those needs.

I'd rate the solution at a seven out of ten. We're not fully utilizing the product. That said, from what I've seen, what I use, and what I can generate from the product, it's decent.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager Business System at a non-tech company with 1,001-5,000 employees
Real User
Offers a very fast time to market with good analysis and great reliability
Pros and Cons
  • "The scalability is good."
  • "There's something known as a data block that Hyperion generates for each and every transaction. Sometimes it does not generate and we need to identify those issues and fix them manually."

What is our primary use case?

We're using the product for our OPEX planning and CapEx planning. We use it for the budget cycle. 

What is most valuable?

The most valuable aspect is that the time to market is very fast. You're able to finish your budgeting cycle in a very quick and fast way with a more detailed analysis.

The solution is reliable.

The scalability is good.

What needs improvement?

When you compare it with ERP, we want so many enhancements in that particular product.

Since we are the Oracle hub, we know how the Oracle forms work. All the fields are dependent on the previous field example. If I want to select a product, I can select the channel, and automatically, the products button to those channels will be filtered. That sort of filtration, we cannot apply in Hyperion. We cannot have hierarchy-level filtrations over there.

The initial setup can be complex. 

There's something known as a data block that Hyperion generates for each and every transaction. Sometimes it does not generate and we need to identify those issues and fix them manually. That is the only debugging process for me.

For how long have I used the solution?

I've been using the solution for almost seven to eight years.

What do I think about the stability of the solution?

The solution is very stable. There aren't glitches. it's reliable. it doesn't crash or freeze. 

What do I think about the scalability of the solution?

A company can scale the product as needed. It's not a problem.

We have around 20 to 25 people using the solution.

Once the budgeting process is finished, it is being used by the quality finance team only throughout the year, however, the main key users will be working in the budgeting cycle for one month or two months only.

How are customer service and support?

In terms of technical support, we are providing it directly as an IT division.

How was the initial setup?

The implementation process is a little bit complex. Anything we need to customize as for the business requirement can get difficult. 

We do have our own team that maintains the solution as necessary.

What about the implementation team?

The solution was implemented by a partner.

What's my experience with pricing, setup cost, and licensing?

I don't have any details about the licensing. 

What other advice do I have?

We are customers and end-users.

I'm not sure which version of the solution we're using. It's the latest version. About six months back, they upgraded to the latest version.

If any company would like to implement this product they should first have the internal resources with the skill sets ready to be developed for this product.

Overall, I would rate the solution at an eight out of ten. It does have some small flaws here and there. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead of Business Intelligence at a energy/utilities company with 10,001+ employees
Real User
Review about Oracle Hyperion
Pros and Cons
  • "The stability is fine and quite user friendly."
  • "I found the initial setup to be complex."

What is our primary use case?

We use the solution for financial reporting and planning.

What needs improvement?

The solution has too many tools. 

The integration should be addressed. 

I found the initial setup to be complex. 

For how long have I used the solution?

I have been using Oracle Hyperion for nine years.

What do I think about the stability of the solution?

The stability is fine and quite user friendly.

What do I think about the scalability of the solution?

The scalability is fine. 

How was the initial setup?

The initial setup was complex. 

What other advice do I have?

I do not have any specific advice for others who are considering implementing this tool. 

I rate Oracle Hyperion as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.