Network Engineer at a manufacturing company with 5,001-10,000 employees
We moved from nGenius to Orion NPM about 3 years ago and are very happy with the performance, features, and pricing
What is most valuable?
We moved from nGenius to Orion NPM about 3 years ago and are very happy with the performance, features, and pricing, The company is very pro-active, as in adding additional features and being responsive to customer requests.
What needs improvement?
1. The constant flow of new features and re-designing of the product sometimes presents bugs that were not identified. 2. Most of the primary support people in Austin do a good job, but they also have outsourced support that also responds to tickets .. and they can be very frustrating to deal with.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network/NOC Engineer at a comms service provider with 51-200 employees
Offers the ability to use a few custom properties to manage multiple nodes and alerts.
What is most valuable?
The most valuable feature is the ability to use a few custom properties to manage multiple nodes and alerts; thus, saving hardware resource usage.
How has it helped my organization?
- Improved, more detailed service monitoring and reporting.
What needs improvement?
Dependencies: Created dependencies are not visible for management/editing by default until some tweaking is done. It would be better if this is enabled by default.
For how long have I used the solution?
I have used it for months.
What was my experience with deployment of the solution?
We have not encountered any deployment issues.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.
How are customer service and technical support?
Customer Service:
Customer service is good.
Technical Support:Technical support is very good.
Which solution did I use previously and why did I switch?
We previously used a different solution. We switched for better, more detailed service reporting.
What about the implementation team?
A vendor team implemented it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SolarWinds NPM
April 2024
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Network Engineer at a tech company with 51-200 employees
Quick to get up and running, but not as granular out-of-the-box as you would expect.
Valuable Features:
Quick to launch. No agents required. Many configuration options.
Room for Improvement:
Network discovery missed many devices. Network mapping & topology was not accurate and does not update automatically. Alerts can not be configured differently for different device categories (e.g., alert comms guys about routers; network people about switches, etc.). While Orion offers many options, many features must be purchased as separate modules.
Other Advice:
It has now been about 3 weeks since we launched the Orion Network Performance Monitor and Netflow Traffic Analyzer. We chose this product based on colleague recommendations.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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sharing their opinions.
Updated: April 2024
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Hi nicodiablo,
What additional features does Orion NPM offer over the GNU NMS tools like Nagios Core and how is the pricing of Orion NPM compared with other NMS tools.