it_user711897 - PeerSpot reviewer
Test Lead at a insurance company with 501-1,000 employees
Real User
The scanner helps us to define many tests with one scan.

What is most valuable?

The scanner helps us to define many tests with one scan.

How has it helped my organization?

Tests written once can be reused across different projects

What needs improvement?

I would like to see the availability of more libraries

For how long have I used the solution?

We have you used this solution for two years.

Buyer's Guide
Tricentis Tosca
May 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and support?

I would rate the level of technical support as average.

Which solution did I use previously and why did I switch?

We used Soap UI and Selenium (Open source tools). We switched to Tosca because the organization decided to make the switch.

How was the initial setup?

I taught myself how to do the set up, so it was OK.

What's my experience with pricing, setup cost, and licensing?

There are many products on the market. Providing more libraries for the price will be an option that could help.

Which other solutions did I evaluate?

We evaluated other options before choosing this solution.

What other advice do I have?

It is a good product, with online tutorials, knowledge base, etc.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user653235 - PeerSpot reviewer
QA Automation Lead with 51-200 employees
Vendor
I liked the "no required​ scripting" part. They need to have better documentation, forums, and support.

What is most valuable?

I liked the "no required scripting" part as most of the people in my team are not skilled QAs and half of the team reside offshore, thus it suited to most of our requirements.

How has it helped my organization?

We ended up going back to Selenium as this tool was very slow with the web applications. Also, for any new functionality, it requires customization that in turn required training with no guarantee that it may work with future releases.

What needs improvement?

They have to create some discussion forum, we cannot always rely on some expert to respond to the queries. Also, everything requires additional costs. They need to have better documentation, forums, and support.

For how long have I used the solution?

I have used it in one of my smaller projects so as to evaluate if we can use it as an alternative to our Selenium Keyword Driven Framework. I have used it only for two weeks with the 14-day free trial.

How are customer service and technical support?

The level of technical support is average. I reported that the web application response was very slow and I never really got a real solution. Instead, I sent out too many emails just to explain to them what the problem was.

Which solution did I use previously and why did I switch?

We have used Selenium WebDriver and still are using the same solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.