DevOps lead at a computer software company with 51-200 employees
Real User
Stable, good technical support, but customization could improve
Pros and Cons
  • "The technical support is good, we were satisfied."
  • "The user management could improve in Tricentis Tosca because it is confusing. It would be better to have it in one place. Having to add it to the cloud and to a specific project can be a mess."

What is our primary use case?

We use Tricentis Tosca for testing.

What needs improvement?

The user management could improve in Tricentis Tosca because it is confusing. It would be better to have it in one place. Having to add it to the cloud and to a specific project can be a mess. 

In the future, they could improve overall mobile functionality.

For how long have I used the solution?

I have been using this solution within the past 12 months.

What do I think about the stability of the solution?

The solution is stable. However, we had a situation with an application we wanted to test some reset passwords. We have the two-factor authentication enabled on sending an SMS to a number and in this case, we did not find anything to solve it. There was not anything to automate me getting the number, and proceed with it automatically without going and testing it manually.

Buyer's Guide
Tricentis Tosca
April 2024
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How are customer service and support?

The technical support is good, we were satisfied.

Which solution did I use previously and why did I switch?

I have previously used Selenium in the company I used to work for and it was perfect. The solution was very good at testing web applications, but not Windows, or desktop applications. Tricentis Tosca does not have customized reporting tools ready but Selenium you can build and customize whatever you want.

What's my experience with pricing, setup cost, and licensing?

Tricentis Tosca is an expensive solution and there is an annual license required. The whole licensing process is confusing and it could be made easier.

What other advice do I have?

My advice is if companies have developers, or the potential to teach developers, or QA teams, I would suggest they use Selenium because the price of Tricentis Tosca is expensive.

I rate Tricentis Tosca an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Conductor with 11-50 employees
Real User
Good online support, and has a reusable model
Pros and Cons
  • "The most valuable feature is being able to create a test case by recording some scenarios and then leasing that task case to other scenarios."
  • "The document object model or some aspects of it has a bit of a learning curve."

What is our primary use case?

Tricentis Tosca is used to test our in-house products. We have developers for Google and other web applications for our internal use, but that product is developed by outsourced developers, that needs to be tested.

What is most valuable?

The most valuable feature is being able to create a test case by recording some scenarios and then leasing that task case to other scenarios.

We only use the UI for testing purposes, so all other features are unusable to us.

What needs improvement?

The document object model or some aspects of it has a bit of a learning curve.

For how long have I used the solution?

I have been working with Tricentis Tosca for one year.

We use the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Tricentis Tosca.

What do I think about the scalability of the solution?

Because my organization or team only has one or two testers, we don't need to think about scalability. As a result, that product does not need to be scalable in my environment.

How are customer service and support?

My experience with the Tricentis website support was good.

Which solution did I use previously and why did I switch?

I have experience with Selenium HQ and Parasoft.

We conducted a SOAtest using Parasoft. Tricentis Tosca is different and better, because it has a reusable model, whereas the others do not.

How was the initial setup?

The initial setup requires some learning time. In my experience, we have testers who have no development experience, so we need to educate them on the development side. I'm referring to the ID in the document object model or some aspects of it. After that, we'll be able to use it. In my experience, the learning curve was the most difficult obstacle.

It took approximately three months to complete the deployment.

This solution is maintained by two people, the same two who use it.

What about the implementation team?

I was able to learn the installation process myself.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis.

What other advice do I have?

I would recommend this solution to others, but in our country, I believe the importance of testing is currently ignored or underestimated. It is not popular in our country at this moment but I will recommend this tool.

We are partners with Tricentis.

I would rate Tricentis Tosca an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tricentis Tosca
April 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,157 professionals have used our research since 2012.
Technical Lead at a tech services company with 1,001-5,000 employees
Real User
Good reporting, easy-to-use interface, and the APIs are useful
Pros and Cons
  • "The reporting is really nice."
  • "The UI does not have the option of automating the scroll bars."

What is our primary use case?

We have been using this solution in my organization. There are several clients who have come back to us asking for different automation tools and our views on which automation tools can be used in their respective projects.

We have been evaluating for these clients. The evaluations we were doing, was for our client but done within the organization only.

What is most valuable?

The most valuable feature is the UI.

We work primarily on evaluating the UI. We evaluated Tosca BI and a bit for Tosca APIs and think they are very useful.

The reporting is really nice. There are many clients who ask for a feature with any automation tool that can generate good reports for them. There is only one such tool that facilitates that option, which is Tosca.

What needs improvement?

The volume for the BI testing is limited. If they could provide a few options to use it, using Tosca only, that could be a great thing because there are a lot of clients who do not actually want to go for the BI, but then they do have the database testing.

I know that Tosca provides the feature but it's very minuscule.

The UI does not have the option of automating the scroll bars. There are workarounds for that but for example, if I open two tabs that have the same page then it will give me another difficulty in scanning those options. 

In the next release, including this in Tricentis would be great.

For how long have I used the solution?

I have been acquainted with this solution for approximately eight months.

What do I think about the stability of the solution?

So far, what we have used has been stable.

I have read some reviews where they have expressed that they are not happy with the stability, but so far, I have not faced any such issues.

What do I think about the scalability of the solution?

The scalability is good. If I had to rate it out of five, I would say that it would be a three-point five to four.

We have anywhere from 500 to 750 people who are using this solution in our organization.

How are customer service and technical support?

Technical support is good. Their turnaround time is usually within 24 to 48 hours, but normally we have a response within 24 hours.

Which solution did I use previously and why did I switch?

Previously, we did not work with any other solution.

How was the initial setup?

We have always worked with the demo licenses, which included support from the Tricentis teams. They have always been able to set up the licensing.

I would say that it is not that straightforward.

On average, it did not take more than two to three hours if you know the process properly. To get it started, it will require at least six hours.

What's my experience with pricing, setup cost, and licensing?

The disadvantage is that it is very expensive.

I would like to see better costing packs. There are several features but USD $11,000 for one license is expensive. If it had more interaction and if the license cost was a little less it would be better and rate higher.

What other advice do I have?

The recommendation of this solution depends from client to client and what their requirements would be, the parameters, and what is important to them. 

If the client wants good support and at the same time they want to have a good database included with the Automation Testing Suite, and is ready to spend the money, then we would definitely suggest Tricenta Tosca as a good option.

Again, it is dependant on the client's requirements and what they would want in an automation tool.

If you have Linux or Mac machines, then it gets very difficult to implement Tosca. I would suggest using it. 

For testing, they would want to migrate miscellaneous scripts and use Tosca for those migrations. But, it's very difficult. 

My suggestion would be to go with the Tricentis Suites and the Selenium Automation Suites.

From a positive perspective, I would want people to use the reporting from Tosca. They have very good reporting. The reporting feature is very user-friendly and very easy to use.

I would rate Tricenta Tosca an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Senior Test Consultant at a outsourcing company with 51-200 employees
Consultant
Straightforward to set up, responsive support, and it has everything available in one place
Pros and Cons
  • "It can provide all levels of testing from design to execution to reporting."
  • "You need to spend much more time learning the tool and how to use it, compared to others."

What is our primary use case?

We use this product for testing and trying to make solutions work.

What is most valuable?

This product contains a lot of functionality.

It can provide all levels of testing from design to execution to reporting. I like it because everything is available in one place.

What needs improvement?

When people start using this product, there is a learning curve. For people who were using another product, whether an open-source one like TestComplete or a commercial product, they are unable to use this solution immediately because it is much different. You need to spend much more time learning the tool and how to use it, compared to others.

When they developed the tool, they created their own rules and you need training for the people who will be using it.

For how long have I used the solution?

We have been using Tricentis Tosca for about six months.

What do I think about the stability of the solution?

I would say it's a stable solution.

What do I think about the scalability of the solution?

I have not used to to the point where I needed to scale it.

Our entire team is using it, which is more than five people.

How are customer service and technical support?

I have been in contact with technical support and they have been very responsive. I can't complain.

Which solution did I use previously and why did I switch?

I have also been using TestComplete. It is a simpler product to use and I was learning through using it. I didn't have to do any training. There were points where I needed to check the documentation concerning limitations

How was the initial setup?

The initial setup was very straightforward. I did not find it to be complex and I don't remember having any problems. There was nothing spectacular about it.

What other advice do I have?

Overall, the product works fine. With respect to errors in the product, there is nothing in particular that comes to mind. If there were issues then I was always able to work my way around them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user694698 - PeerSpot reviewer
Application Portfolio Management, Project Portfolio Management and Governance at a manufacturing company with 10,001+ employees
Vendor
​Scriptless SW QA automation. Provides a very quick on ramp to test automation with little maintenance.​

What is most valuable?

Scriptless SW QA automation. Provides a very quick on ramp to test automation with little maintenance.

How has it helped my organization?

A bit early to tell, we are still learning/deploying. What we have seen so far, is solid ability around identifying core application components and easily building and executing test cases. Even during experimentation we were able to identify some “bugs” before release to production.

What needs improvement?

Exploratory testing engine needs improved element recognition (at lease in JAVA Swing)

For how long have I used the solution?

6 months

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Pretty good (8 out of 10). Capable, but sometimes slow.

Which solution did I use previously and why did I switch?

Did not. I did however look at several competitors and found this to be the best overall.

How was the initial setup?

Fairly straightforward. Good documentation and guidance.

What's my experience with pricing, setup cost, and licensing?

Licensing is not too complex. If you are not sure what you need, start small with a price lock-in.

Which other solutions did I evaluate?

HP UFT (ALM), Qualify by Original Software, TestComplete by SmartBear

What other advice do I have?

Do extensive research and experiment a lot. Solutions work differently in different environments, make sure you pick the best for your specific needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
QA Test Lead at a retailer with 10,001+ employees
Real User
It makes testing easy. Especially when we need to test lengthy Oracle R12 End to End flows.

What is most valuable?

User friendly, Model Based Test Automation.

How has it helped my organization?

It makes testing easy. Specially when we need to test lengthy Oracle R12 End to End flows. Tosca is really helpful. Easy to maintain test cases and Execution as well.

What needs improvement?

Dashboard for results still need to be improve in Tosca Test Suite

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

Sometime compatibility issues with Oracle forms.

What do I think about the stability of the solution?

98% Stability is fine with Version 9.3

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

4.5/5

Technical Support:

5/5

Which solution did I use previously and why did I switch?

HP QTP, We switched because of maintenance of scripts and test cases.

How was the initial setup?

It was straightforward. In fact it was easy to deploy.

What about the implementation team?

In-house one.

What other advice do I have?

I am really satisfied with the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
QA Automation Lead at a tech services company
Consultant
The ability to scan the application and for it to have all of the attributes you need and put them into the test is the most valuable feature for us.

Valuable Features

I wouldn't usually describe user automation as a key feature but it is a key feature. The ability to scan the application and for it to have all of the attributes and things you need and put them into the test is the most valuable feature for us.

Improvements to My Organization

We did a full-blown POC. It was super successful and we were able to automate a large number of our scripts and save a lot of time and also automate a lot of our testing. We're now able to to build and get tests resolved. It has totally automated our testing, which is great. Now we are extending it across all of our teams.

Room for Improvement

We haven’t really defined this yet. Some tools we are trying to use, like virtualization, haven't been used yet, but this is really something on our end. What we can’t do we have customizations available. We know there’s a feature in the next release which automates even more, and we are trying to find a stop time so we can upgrade and get that feature.

It may be different for other companies, but for us, establishing a set of procedures to get people trained was important. The tool is fairly easy to use, but it's important that you have consistency and standards in place when using it.

Use of Solution

I've been using it for seven months.

Deployment Issues

It's very easy to install and easy for people to use.

Stability Issues

There have been no bugs, and it's very stable.

Scalability Issues

We are rolling it out to five of our companies. We are trying to control things internally but the solution itself is 100% scalable.

Customer Service and Technical Support

We have had them here on site nearly every week. If they aren't here they are just a phone call away. We have happily invested to get extra training. From our standpoint we have to control the roll-out speed.

Initial Setup

The initial set up is easy, not very complex at all. You can choose how you want to do it. Depending on the size of your company. You can choose how you want to do it.

Implementation Team

We had been a HP UFT user for a long time. We tried other tools, but this far and above exceeds this in terms of ease and flexibility with test scripts. For a lot of the tools you don’t need an automator.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Enterprise Resources Planning Specialist at Doyensys
Real User
Top 20
Enables codeless automation and allows users to create test cases and reuse them
Pros and Cons
  • "The product enables codeless automation."
  • "It is quite difficult to integrate the solution with other tools."

What is most valuable?

Tosca is a good tool. The product enables codeless automation. If we need to write codes, it will take some time. With Tosca, we can scan things within a second, add the test, and run the script. We can track automation coverage with the help of requirements and coverage features. It is an effective feature. Reusable and library are key features of the product. Once we create the test cases with the help of the library and Reusable, we can call it repeatedly wherever we go.

What needs improvement?

I am facing issues integrating the tool with the qTest server. It is the only problem I have been facing for a long time. I am not able to troubleshoot the issue. It is quite difficult to integrate the solution with other tools.

For how long have I used the solution?

I have been using the solution for one year and six months.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. We have 10 to 15 users.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

We can easily install the product if we have the license. The deployment takes two to three weeks. We need one to two people for the deployment.

What's my experience with pricing, setup cost, and licensing?

The tool is quite expensive.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.