Maneesha De Silva - PeerSpot reviewer
RPA Infrastructure Engineer at LOLC Technologies Ltd
Real User
Top 5Leaderboard
Action center and verification mode are both great features
Pros and Cons
  • "Document Understanding's best features are the action center and verification mode."
  • "Document Understanding would be improved with more AI platforms."

What is our primary use case?

I primarily use Document Understanding to onboard clients and gather information for our databases.

What is most valuable?

Document Understanding's best features are the action center and verification mode.

What needs improvement?

Document Understanding would be improved with more AI platforms. Its localization and OCR could also be better. In the next release, Document Understanding should include custom and pre-defined reporting.

For how long have I used the solution?

I've been using Document Understanding for two years.

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UiPath Document Understanding
April 2024
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What do I think about the scalability of the solution?

Document Understanding is scalable.

How are customer service and support?

Document Understanding's technical support is good and affordable.

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

We saw an ROI from Document Understanding within six months.

What's my experience with pricing, setup cost, and licensing?

Document Understanding's price is quite high.

What other advice do I have?

I would recommend Document Understanding to other users and rate it eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
RPA Consultant at RPATech
Consultant
A scalable solution that facilitates easy data extraction and provides excellent technical support to its users
Pros and Cons
  • "Scalability-wise, I rate the solution a nine out of ten...The solution's technical support is good."
  • "At times, the scanning functionality of the tool may fail to generate accurate output, resulting in the need for manual input."

What is our primary use case?

The primary use cases of our solution involve data extraction from various sources, such as checkbooks and cards issued by the bank, specifically within the banking process. Our clients also specifically require data from certain accounts and passbooks. We facilitate this by extracting the necessary data from passbooks and storing it in databases such as Excel or SQL.

What needs improvement?

At times, the scanning functionality of the tool may fail to generate accurate output, resulting in the need for manual input. However, during the proofreading process, all details can be verified and corrected as necessary. Scanning is position-based and may be subject to distractions, which can cause inaccuracies in the results. In short, the solution's scanning functionality is an area that is problematic.

Since the solution's scanning feature fails to perform its task accurately, UiPath should consider adding some extra features to the tool, like an AI tool that can help the solution in its extraction process.

For how long have I used the solution?

I have been using UiPath Document Understanding for years now. Also, I am using the solution's latest version and working as a consultant for the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten since we don't get the desired results from the solution. Some features need to be added to the solution in the future to make it more stable.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten. Also, my company deals with enterprise-sized clients.

How are customer service and support?

The solution's technical support is good. Basically, it's a platform for developers. If there are any questions, one can contact technical support. Also, I have read many questions and their solutions on the internet. I rate the technical support a ten out of ten.

How was the initial setup?

Though the solution's initial setup process wasn't easy, it can be managed. On a scale of one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight and a half. To be more concrete, I would rate it an eight.

The deployment process took a year. Also, there were more than ten RPI consultants involved in the deployment process. We require two system engineers for the maintenance of the solution in our company.

What's my experience with pricing, setup cost, and licensing?

I believe that the solution is reasonably priced. Someone who is not a technical person would consider it expensive. However, it is a reasonably priced solution for technical people. On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution a nine. The payments for the solution are to be made on a yearly basis.

What other advice do I have?

I would tell those planning to use the solution that they need to consider using UiPath Document Understanding since then UiPath will consider adding more features to the tool in the future. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
UiPath Document Understanding
April 2024
Learn what your peers think about UiPath Document Understanding. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,170 professionals have used our research since 2012.
Developer at a tech consulting company with 10,001+ employees
Real User
Tasks that would normally take eight hours manually can be completed in three to five hours
Pros and Cons
  • "With Document Understanding, tasks that would normally take eight hours manually can be completed in three to five hours. It still requires some human intervention, but 90 percent of the processing can be automated."
  • "The coding machine learning could be a little bit better."

What is our primary use case?

We primarily use Document Understanding to read various invoices and PDFs in different languages, including Chinese. Our processes aren't completely automated. We have a human-in-the-loop model in which the data is validated.

How has it helped my organization?

With Document Understanding, tasks that would normally take eight hours manually can be completed in three to five hours. It still requires some human intervention, but 90 percent of the processing can be automated.  It has significantly reduced the amount of human effort required for these tasks. 

What is most valuable?

Automated processing is Document Understanding's most valuable feature. 

What needs improvement?

The coding machine learning could be a little bit better.

How was the initial setup?

The deployment is quick once we develop the active location. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Ahmed El Sayed - PeerSpot reviewer
Regional Solution Sales Lead | LENA (Levant, Egypt, and North Africa) at TechAccess
Reseller
Top 10
Integrates well with other technologies and has a great machine learning feature
Pros and Cons
  • "Has a very good machine learning feature."
  • "This is an expensive solution."

What is our primary use case?

We are partners with UiPath.

What is most valuable?

Machine learning is a very good feature. In general, this is a great tool that can be used in any industry and integrated with other technologies such as iPhones, C-Sharp, and .NET.

What needs improvement?

The solution is quite expensive. 

For how long have I used the solution?

I've been using this solution for five months. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The customer support is very good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and doesn't take long. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive because of its consumption of AI units when working with a huge amount of buckets. There are additional fees for the robots if you purchase the action center. 

What other advice do I have?

If you have the budget, this is a great option for building and deploying the IDB solution. It's not hard to develop, it's the issue of licensing costs. 

I rate this solution 10 out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
RPA Developer at a tech vendor with 201-500 employees
Real User
Enables us to automate manual tasks and duplicate them easily
Pros and Cons
  • "UiPath enables us to automate manual tasks and duplicate them easily. The processes are highly accurate."
  • "UiPath could improve its analytics and interface."

What is our primary use case?

We use Document Understanding to extract data from PDFs and other kinds of documents. It also helps us process bar codes and images. 

How has it helped my organization?

UiPath enables us to automate manual tasks and duplicate them easily. The processes are highly accurate. It has reduced human error by half. It takes less time to complete these tasks. The automation is straightforward to implement because we don't need to spend time building the processes.

What is most valuable?

I like UiPath's artificial intelligence. Extracting data from documents requires some AI. Integration with other products is easy. We simply install the package for Document Understanding and work on that. 

What needs improvement?

UiPath could improve its analytics and interface.

For how long have I used the solution?

I have used UiPath for more than two-and-a-half years. 

What do I think about the stability of the solution?

UiPath Document Understanding is stable.

What do I think about the scalability of the solution?

UiPath Document Understanding is scalable. 

How are customer service and support?

I rate UiPath support seven out of 10.

How would you rate customer service and support?

Neutral

How was the initial setup?

Document Understanding is a cloud-based solution, so the deployment only took a few hours and required two or three people. 

What's my experience with pricing, setup cost, and licensing?

UiPath is competitively priced. 

What other advice do I have?

I rate UiPath Document Understanding eight out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free UiPath Document Understanding Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free UiPath Document Understanding Report and get advice and tips from experienced pros sharing their opinions.