We performed a comparison between Amazon CloudWatch and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud, but also for some of our on-premises resources."
"The most valuable feature of Amazon CloudWatch is intrusion prevention."
"The monitoring features are valuable."
"The most valuable feature of Amazon CloudWatch is the monitoring and UI."
"We use Amazon CloudWatch for logging."
"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."
"The product can be integrated with AWS very easily."
"We can create events and alerts. We use the information to dive down into the infrastructure performance."
"I can use the Drag and Drop feature to build dashboards within minutes."
"MultiWAN and Balance service"
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"It is easy to implement."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"It is reliable when it comes to monitoring."
"The product’s documentation must be improved."
"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."
"The drill-down aspect on the dashboard of the solution needs improvement. We get a very good high-level overview, but when we drill down, it becomes a little less clear. We have given this feedback to AWS as well and hope they will improve this in the future."
"The solution's pricing is a bit higher."
"The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future."
"I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours."
"The solution should provide human-readable metrics."
"The solution's auto-scaling could be improved."
"The company has not kept pace with developments."
"It needs a little bit more functionality in the Admin Console."
"DX UIM's reporting and customization need to be improved."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"There should be wider coverage of storage infrastructure."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"They need to continue to advance the filter capabilities, and provide more input fields."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
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Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews. Amazon CloudWatch is rated 8.0, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and SolarWinds NPM, whereas DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI. See our Amazon CloudWatch vs. DX Unified Infrastructure Management report.
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