We compared Amazon CloudWatch and Fortinet FortiAnalyzer based on our users' reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Amazon CloudWatch users liked the solution’s simplicity, intuitive interface, and ability to handle large workloads. Users also praised CloudWatch’s comprehensive monitoring and alerts. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Some reviews mentioned that Amazon CloudWatch could improve performance and dashboard visualization through. Others noted that the solution lacked compatibility with some databases. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: Customers generally have positive opinions about Amazon's customer service. They commended the support team for its availability and timely issue resolution. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Amazon CloudWatch is generally described as easy to set up. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Amazon CloudWatch offers a flexible pricing structure based on usage and processing, without any separate licensing cost. Some users said that scaling up can be costly due to the need for additional storage space. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Amazon CloudWatch offers a return on investment by minimizing the need for manual monitoring. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"The monitoring feature is valuable."
"Our team finds it overall quite useful."
"The initial setup is easy."
"The most valuable feature of Amazon CloudWatch is the monitoring and UI."
"I can put it in a simple term, its simplicity is always there."
"The product can be integrated with AWS very easily."
"Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment."
"The most valuable feature of Amazon CloudWatch is intrusion prevention."
"Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues."
"The reporting features, which offer customization, real-time insights, and compliance support, are particularly noteworthy aspects."
"It is easy to integrate Fortinet FortiAnalyzer with other products. You have a better overview of what's going on."
"FortiAnalyzer has a user-friendly interface with a quick response and good analytics. It's very secure because it's taking the log from the devices on a secure channel, so there is no problem with that in your network."
"The solution is quite easy to deploy."
"Log collection is the most valuable. The UI looks great. It has a very good look and feel. We don't have the need to use solid state drives. We use mechanic drives, and we don't see any performance issues, so basically, it is doing fine."
"The event handling solution in the platform is very good and useful."
"FortiAnalyzer's reporting features like graphs, threat intelligence, and vulnerabilities analysis are helpful. Fortinet knows how to do reporting. You can customize your reports to show exactly what you want to analyze. It's user-friendly and doesn't require a lot of effort."
"Amazon CloudWatch needs improvement. The main thing is we have noticed missing logs."
"The product should provide more features."
"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours."
"The configuration capabilities could be better."
"When customers want to see the CPU or memory utilization there is a cost. This should be free to see the utilization."
"Right now, in relation to monitoring services, there are too many services and too many metrics per service."
"There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage."
"The technical support is not very reliable."
"Though FortiAnalyzer has improved over the last few versions, the user interface still has room for improvement. It's a bit dated-looking."
"The support could be better for Fortinet FortiAnalyzer here in Mexico."
"The cost of FortiAnalyzer could be cheaper, especially when you are installing to a VM. For 90 percent of customers, the VM solution is enough."
"It doesn't easily integrate with other solutions."
"I'm looking for something more efficient to analyze different foreign things. That's why FortiSIEM could compete with FortiAnalyzer."
"The only issue that I can see is with the cost. For example, if you buy support for one year, you are messed up next year. It's better to buy another gateway."
"The solution is expensive."
Amazon CloudWatch is ranked 12th in Log Management with 40 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 87 reviews. Amazon CloudWatch is rated 8.0, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and SolarWinds NPM, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Grafana Loki, Graylog and Datadog. See our Amazon CloudWatch vs. Fortinet FortiAnalyzer report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
