We performed a comparison between Atlassian Confluence and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."
"Pricing is not a problem."
"It integrates well with other Atlassian products"
"As for valuable features, the team management features help us to share information very easily."
"It's extremely intuitive."
"The best feature is document management."
"The solution offers a lot of freedom when drafting directly online."
"The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"It's a very good solution."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"Most of our customers are very fond of the upgraded smart user interface."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"I'd like to see some improved reporting on usage."
"I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"Atlassian Confluence could improve the stability, there are timeouts sometimes."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"The scalability for larger companies could be improved."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"OpenText Extended ECM's user interface could be improved."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The initial setup can get really complicated, and it takes time."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The solution's performance, stability, and consistency could be improved."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"A dashboard with information would be nice to see."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. Atlassian Confluence is rated 8.2, while OpenText Extended ECM is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and Oracle Content Management.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
