We performed a comparison between Bitrix24 and Odoo based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I am impressed with the solution's ability to customize workflows."
"It's a very easy-to-use product."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Bitrix24 is a user-friendly solution that is easy to use."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly."
"With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options."
"Being open source, it is more affordable compared to alternatives like Oracle or SAP, and I appreciate how easy it is to customize with the available sources."
"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."
"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"It is a stable platform."
"Odoo's setup phase is easy."
"The most valuable feature of Odoo is the fingerprint feature."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"The solution's open channel and contact center could be improved."
"The stability could be improved."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"I would like to see improvements with Bitrix24's marketing automation."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The solution’s performance could be made faster."
"It would be great if colleagues could get alerts via email when they are assigned something."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics."
"There are features that cannot be opened in the community edition and from a user perspective."
"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."
"The most valuable feature of Odoo is the fingerprint feature."
"Odoo has room for improvement in industry-specific features."
"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."
"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."
Bitrix24 is ranked 10th in CRM with 18 reviews while Odoo is ranked 11th in CRM with 31 reviews. Bitrix24 is rated 7.4, while Odoo is rated 8.0. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Odoo writes "A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, ClickUp and HubSpot CRM, whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Oracle E-Business Suite. See our Bitrix24 vs. Odoo report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
