We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution is easy to use and it is a good tool for process modeling."
"It is quite a stable solution."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"The product allowed users to connect with flow chart elements with ease."
"Very user friendly and a professional solution."
"This is a free solution that allows us to create quality visualizations for our company."
"Your team can work on it having basic training about databases and BPM modeling."
"The most valuable feature is the simulation."
"Scalability is good. In the time that I have been there, we have added more JVMs to help with the increased workload, so it does scale."
"We are implementing the tool to triple our monthly transaction volume."
"It is efficient in reducing costs."
"It's a solid product. It covers most of the pain points for clients."
"It has reduced a lot of manual errors and processes."
"The solution is stable."
"IBM BPM is both scalable and stable."
"It has an elaborated way to explore the IBM BPM processes."
"I would like to see more in terms of analytics and better reporting."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"It is difficult to drive ROI on types of processes involving complex business rules."
"The on-premise software has some bugs."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"The technical support is not fast enough and should be improved."
"It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement."
"IBM BPM needs to have a better and modified interface."
"It can definitely be improved in terms of performance and stability."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"The cost of the solution has room for improvement."
"If the processing gets better, it would be more efficient."
"I would like it more documentation during the design phase."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and IBM Cloud Pak for Automation. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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