We performed a comparison between BMC TrueSight Operations Management and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the event management part."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The solution has a very good business event manager tool."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"It's easy to use."
"It is a user-friendly product that requires almost no maintenance."
"It is very good at monitoring Microsoft Server."
"It has good graphs of what is going on within the operating system."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"The solution primarily drives system information, and I believe it works fine."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"It would be better if the initial setup and deployment were more straightforward."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The product must provide application or service monitoring features."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"BMC TrueSight Operations Management could improve the reporting."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"On-prem network monitoring is something that could be improved drastically."
"The GI is difficult to work with and the reporting servers are also difficult."
"I would like to better be able to monitor Oracle processes."
"The price could be improved."
"The management of the servers could be better."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"SCOM needs to improve its usability."
"It lacks certain details that other products do better, like granular access and better application monitoring."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 50 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. BMC TrueSight Operations Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Datadog, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics. See our BMC TrueSight Operations Management vs. SCOM report.
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