We compared CylancePROTECT and Trend Micro Deep Security based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: When comparing CylancePROTECT and Trend Micro Deep Security, CylancePROTECT is commended for its effortless implementation and precision, as well as its advanced AI-driven user behavior monitoring. However, it receives negative feedback regarding its cost, lack of user-friendliness, and excessive false positives. Conversely, Trend Micro Deep Security delivers supplementary capabilities like vulnerability protection and a firewall, receiving positive evaluations for its performance, customer support, and compatibility. Areas for improvement include reporting, handling dynamic threats, and affordability. Pricing differs for both solutions, and the customer support for Trend Micro is highly acclaimed.
"The stability is very good."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Fortinet is very user-friendly for customers."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"NGAV and EDR features are outstanding."
"The solution’s AI is its most valuable feature."
"Centralized dashboard online which can be used for managing a huge product."
"It is extremely simple to manage and deploy."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"Its setup is simple if you have a Windows device; it is executable."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"On the management side, we liked the way it displays things."
"Deep Security provides us with a lot of reassurance about security threats. You don't have to worry about a patch not being there in the software. You're confident that all the patches and vulnerabilities are taken care of."
"The vulnerability scanning reduces false positives by quite a bit."
"There are compliance issues for legacy applications and after applying OS security patches. The product's HIPS (Host Intrusion Prevention System) modules do the job for you automatically, without any downtime."
"The integration and configuration of this product in our AWS environment was good. We haven't had any problems at all."
"Signatures are frequently updated."
"One of the most valuable features is that it's a firewall-based solution. We just open the required reports to the server—to server communication—and that's how we use Deep Security."
"Deep Security's most valuable features are antivirus and host intrusion detection."
"There is no competition for this product, as no other product provides HIPS, host-firewall, and anti-malware together."
"ZTNA can improve latency."
"The SIEM could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We find the solution to be a bit expensive."
"Detections could be improved."
"Intelligence aspects need improvement"
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The user interface is outdated."
"CylancePROTECT could be improved in its technical support and communication."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"It should provide more details about the events that they have detected."
"It is hard to manage."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro."
"It would be better if they merge a few features into one product. For example, they have an encryption feature that is separately sold. If they could merge it with Apex One or any endpoint security solution, maybe it would also be good for the end user."
"If I had more reporting, the product would be an A plus."
"We want to see improved authentication."
"Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement."
"It would be helpful if they could send emails notifying their users about the recommended upgraded versions to address the newly discovered vulnerabilities."
"The initial setup was complex."
"I think more work could be done on Deep Security's ability to handle dynamic threat scenarios."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. CylancePROTECT is rated 8.0, while Trend Micro Deep Security is rated 8.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro Deep Security writes "High availability, effective VPM, and responsive support". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Trend Micro Deep Security is most compared with Trend Vision One Endpoint Security, CrowdStrike Falcon, Microsoft Defender for Endpoint and Symantec Endpoint Security.
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