We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"We scaled from 300 agents to 800 agents in six months. There were no issues at the server level, which is pretty good."
"Daily metrics which us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis."
"In the AppMon, offering, currently, the most valuable feature is the PurePath analysis, being able to deep-dive into call chains."
"It helps our organization identify potential problems by doing thorough analysis of systems which integrate with one another."
"The graphical interface is helpful, as it illustrates things well for anyone who wants to know about the information it provides."
"We have identified some critical issues, which are not available or recreatable in the Dev or QA environment."
"By using Dynatrace, we can set up the agents to provide alerts at the JVM level."
"We have drastically reduced the delay taken by the diagnostic phase. As we identify the root cause very rapidly, we can now focus on the solution and communication."
"The product’s scalability is valuable."
"The product's initial setup phase is very easy."
"The most valuable feature of Prometheus is the ease of pulling the metrics."
"The dashboard is very valuable."
"It is an efficient solution."
"Prometheus gives us high availability automatically."
"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."
"The best thing about Prometheus is its integration."
"Dynatrace must reduce the required resources for on-premise, because they are too high."
"The solution could improve on integration, cloud services, and making the configuration less difficult."
"Two things that can be improved are the licensing and the Business dashboard."
"The reporting could be better."
"The plugin architecture is not very flexible, which makes it difficult to add the custom monitoring not available through Dynatrace, specifically around file monitoring."
"We have some issues with react user sessions."
"I would like to see dashboards included, and maybe more possibilities in terms of customization."
"Pretty much every month there are new features. However, its information on those new features is scarce."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"Its documentation could be clearer to understand."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
"The product must improve its documentation."
"Prometheus requires improvement on the query side."
"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."
"The scalability must be improved."
"The setup process could be more straightforward."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Dynatrace is rated 8.8, while Prometheus is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and ITRS Geneos. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
