We performed a comparison between HubSpot CRM and Odoo based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The reporting is very flexible."
"We get a good overview of where everything is in the pipeline."
"When we cannot dedicate a lot of time to each of these, in terms of research and support, it helps us automate some small things and provides opportunities."
"It was quite stable. I didn't notice any specific issues or downtime"
"The initial setup process is straightforward."
"The user interface is good, and they have built-in capabilities; I can integrate it with LinkedIn or my mailing list."
"Very scalable CRM platform with multiple functions, e.g. marketing, ticketing, and service."
"The ability to track revenue and complete forecasting has been the most valuable feature."
"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses."
"Odoo is flexible and serves us quite well. Its interface has improved."
"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly."
"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."
"Odoo is highly scalable."
"We like how the solution is integrated."
"It is a comprehensive tool containing a lot of applications integrated together by nature. It is easy to use and has a nice interface that is easy to learn and teach your employees."
"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."
"From the perspective of continuous improvements needed in the product, I would want the tool to be able to pull out more information about clients."
"The only thing that was tough was that the functionality was very dependent on the licensing level. So there were many things I wanted to do, but then I'd have to add on different licenses or purchase different add-ons."
"It will make it easier for us to automate if HubSpot would put in a little bit of work on the properties."
"We found that automated emails were challenging to manage in the tool. While the feature allows you to create dynamic email templates, it was difficult to tweak and fetch data associated with different objects, such as contacts and custom objects."
"HubSpot CRM could be flexible and customizable."
"The initial setup could be faster as it currently takes a lot of time."
"Invoices were the thing we were thinking should be part of the solution, and that's been added now."
"We wanted to discover a list of clients that spend an average amount with us, and we just don't have that answer at this time. There just aren't enough answers being provided for the questions we have, and that's a real downside."
"Odoo has room for improvement in industry-specific features."
"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."
"Odoo does not provide integration with other third-party apps like Shopify."
"The user interface is not the best."
"There are features that cannot be opened in the community edition and from a user perspective."
"The range of choices and functionalities has space for enhancement."
"The performance can be slightly improved for the customization interface."
"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."
HubSpot CRM is ranked 9th in CRM with 39 reviews while Odoo is ranked 11th in CRM with 31 reviews. HubSpot CRM is rated 8.2, while Odoo is rated 8.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of Odoo writes "A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications". HubSpot CRM is most compared with Attio, Bitrix24, Acumatica, monday.com and IQVIA Orchestrated Customer Engagement, whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Bitrix24. See our HubSpot CRM vs. Odoo report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
