We performed a comparison between Hyland OnBase and Nintex Process Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very developed and we are not taking full advantage of its functionalities."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"I like the cloud and its integrability."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"It can scale well."
"It saves time as tasks are automated."
"I think that it adds value to any organization, mainly in terms of business applications where you need workflows."
"Our solutions using Nintex has been most successful in automating HR processes because it allows you to easily and rapidly build solutions that conform to the unique business processes for each entity."
"I really like the visual representation. It actually looks like a flow chart, which is nicer than a SharePoint Designer workflow, which doesn't have that ability."
"It has integration with BI and Analytics tools, and RPA toolsets as well."
"The technical support is very good."
"The Vizio-style designer that runs in the browser is, to me, by far the most valuable feature of the solution. It means that the customer doesn’t have to install any client tools to create powerful workflows."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The solution is a bit too expensive. It could be cheaper."
"While Nintex Workflow has pretty robust troubleshooting abilities, I think that improving the default logging and notifications would be helpful."
"The licensing needs to be improved. Right now, we find it's getting more expensive to use the product."
"The interface could be better and more language support is needed in the development environment or in the solutions platform in general."
"We would like to have access to an on-premises solution. In our country, we have a relationship with Central Bank of Egypt, which do noes not allow cloud solutions to be used. They should offer an on-prem solution with a flexible price license."
"It's very tedious to manage."
"Currently, copying workflow actions from one workflow to another is not possible. Also, the Office 365 solution is not as mature as on-premise."
"Bring all features available from the on-premise product into the cloud version and the workflow error reporting."
Hyland OnBase is ranked 24th in Business Process Management (BPM) with 8 reviews while Nintex Process Platform is ranked 9th in Business Process Management (BPM) with 21 reviews. Hyland OnBase is rated 8.0, while Nintex Process Platform is rated 8.0. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". Hyland OnBase is most compared with Alfresco, SharePoint, OpenText Documentum, IBM FileNet and OpenText Extended ECM, whereas Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Pega BPM and Bizagi. See our Hyland OnBase vs. Nintex Process Platform report.
See our list of best Business Process Management (BPM) vendors.
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