We performed a comparison between IBM BPM and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."By automating several tasks, we have already reduced a lot of work for the business."
"We are implementing the tool to triple our monthly transaction volume."
"The most valuable feature for the organization is the Document Store."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"It provides value and simplifies processes."
"The functionality to design UI to be responsive and can run on multiple devices."
"Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly."
"With the Process Center, I can go to one place and view what all the environments are doing."
"I use SAP Signavio Process Manager to model processes to the former operating model."
"In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made."
"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."
"All in all, Signavio usability is excellent. Anyone can learn to use the tool quickly. This increases acceptance as employees are not facing a high learning curve. With the offered usability it is easy to model processes also live in workshops."
"The interface is very intuitive and includes a drag-and-drop function."
"The collaboration hub is good because it allows us to share the models that we've captured and to get comments back, and we don't all have to be in the same room, it can be remote and over time."
"The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."
"It is a scalable solution."
"The initial setup was complex. It is not always easy to launch a new platform and it needed better coordination with IBM."
"Importing and exporting between multiple environments is more difficult with other tools."
"They don't have a mechanism to achieve processes, data sources, and data."
"Performance on large scale requirements could also be improved."
"There is a lot of room for improvement of the dashboards."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
"I would like IBM to consider including AI-enabled process mining, robotic process automation, and very good OCR capabilities from the computer vision side."
"The options for customization could be improved. More customization using your own code would be beneficial."
"I think the interface itself can improve a bit. I think the interface is still stuck about a decade in the past, if I may be so brutal about it. Some of the buttons are really small, so you can't even see them. I think it needs upgrading to the 21st century with apps and the way we use mobile phones."
"The performance metrics appearing in the collaboration hub needs to be improved."
"I would like to be able to link a single word within a textual description directly to the glossary."
"From what I have experienced when I worked with a process team, we would like to work with dummy process diagrams. Right now, I don't know if I would set up a process as a dummy, since it very often gets mixed up with diagrams in production. There are many process diagrams linked to the production environment. I would like to have some kind of sandbox to work with. That would be very good. I don't even know if they already have it, but I would certainly like that."
"SAP Signavio Process Manager's UI is not user-friendly. Its pricing is also high."
"There is a lot of room for improvement. We've submitted a lot of OSS requests for special inputs we need, like glossary or dictionary entries in Quick Model. Currently, that's not functional."
"We would like a better way to give users the correct permissions for processes, whether to view or design."
"I find it difficult to figure out how I can better align this solution with my KPIs."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 58 reviews. IBM BPM is rated 7.8, while SAP Signavio Process Manager is rated 8.2. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and IBM WebSphere Application Server, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ARIS Cloud. See our IBM BPM vs. SAP Signavio Process Manager report.
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