We performed a comparison between Microsoft Intune and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"The product's initial setup phase was easy."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"The most valuable feature is the ease of use."
"It's part of the Microsoft Operating system and is free."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"It's simple and easy to use."
"The most valuable feature is the remote application access."
"The most valuable features are availability and security."
"There are items that require improvements. One is the controls from iOS."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"What would make this product better is adding more security policies and features in the next upgrade."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"It needs certificate provisioning for S/MIME purposes."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"I think there should be a better tracking of the cell phones used on the Intune."
"Microsoft still has some really bad remote desktop appliance for Mac."
"Updates sometimes impact the application and we have system crashes."
"The administrative functionality is not enough for me."
"It could be made simpler from a management perspective."
"The stability could be improved."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
"The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it."
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Microsoft Intune is ranked 4th in Remote Access with 165 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Microsoft Intune is rated 8.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access. See our Microsoft Intune vs. Microsoft Remote Desktop Services report.
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