We performed a comparison between Microsoft Remote Desktop Services and N-able Take Control based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It works fine, and it is largely issue-free."
"The installation is straightforward."
"Installing Microsoft Desktop Services is straightforward."
"The solution is easy to use."
"The most valuable features are the desktop session and desktop virtualization."
"It's simple to set up."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"I like the way it can assess our system."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"The product is not very scalable."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"The biggest reason we don't use the solution for our company's clients is the solution's prices."
"Sometimes, the updates break the system."
"Lacks a notification feature when internet is down."
"The administrative functionality is not enough for me."
"Sometimes difficult to set up without the requirement for login credentials each time."
"The solution should introduce a chat feature for end users."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while N-able Take Control is ranked 19th in Remote Access with 2 reviews. Microsoft Remote Desktop Services is rated 8.0, while N-able Take Control is rated 9.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access, whereas N-able Take Control is most compared with TeamViewer, Dameware Remote Support and Check Point Remote Access VPN. See our Microsoft Remote Desktop Services vs. N-able Take Control report.
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