We compared Okta Workforce Identity and Prisma Access by Palo Alto Networks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Okta Workforce Identity is commended for its user-friendly interface, simple setup process, and strong integration capabilities. However, it lacks certain functionalities such as password vaulting management and could improve its customer support. On the other hand, Prisma Access is highly regarded for its extensive security features, accessibility for users, and ability to safeguard all types of app traffic. Nevertheless, it can be challenging to use and configure, and its pricing is considered relatively high.
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
"The solution so far has been very stable."
"Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"It is a very stable solution."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"The product’s most valuable feature is multifactor authentication."
"Okta integrates well with other solutions. Once you have integrated an application into Okta and onboarded a user, they will be onboarded for just-in-time provisioning."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"Prisma Access by Palo Alto Networks is a seamless solution."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"It is challenging to obtain a comprehensive backup."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"The initial setup can be complex at first."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"Okta Workforce Identity can improve by having more features in governance."
"The stability could be better."
"It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."
"There is room for improvement in the multi-environment visibility, especially around containers."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Okta Workforce Identity is ranked 6th in ZTNA as a Service with 59 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in ZTNA as a Service with 59 reviews. Okta Workforce Identity is rated 8.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Okta Workforce Identity vs. Prisma Access by Palo Alto Networks report.
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