We performed a comparison between Sentry and ServiceNow Cloud Observability based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"Great for capturing application performance metrics and error logs."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"The solution is user-friendly."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Sentry breaks everything down in real time."
"The stability is very good for Sentry and in general works well."
"It's a great visibility tool for the developer team."
"The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature."
"The UI is very intuitive."
"The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services."
"The settings for an administrator are complex."
"The price could be lowered."
"I would like to have alert policies and alert conditions enhanced in the next release."
"The log centralization and analysis could be improved in Sentry."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"Lacks user metric tracking and the ability to create more dashboards."
"It would be nice if the product provided a map showing the users’ geographic location."
"I would like to see a role registration feature added."
"The dashboard and graphics must be improved."
"The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement."
"The design of this solution is not very intuitive and probably could come with more friendly tips for beginners."
Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. Sentry is rated 8.6, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, New Relic and AWS X-Ray, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Prometheus. See our Sentry vs. ServiceNow Cloud Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.