We performed a comparison between Acumatica and Zoho CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution supports multiple branches."
"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"It is customizable. We have customized the CRM according to our needs."
"One of the most important features is that it's a cloud base and, it's also quite cheaper when compared to other solutions. Zoho CRM is customizable as per your requirement and, the Zoho team is able to help you to customize the CRM based on your requirements, and you can integrate to any third-party solution."
"The most valuable feature of Zoho CRM is its ease of use."
"Zoho CRM is very simple and easy to use."
"I think the whole pipeline tracking is most useful for us."
"The platform has a valuable lead qualification feature."
"Zoho CRM's best feature is its reporting."
"What I like best about Zoho CRM is the web form feature. I find Zoho CRM forms excellent."
"The solution doesn't have features to break down the structure for multiple people in the project."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"Zoho could be more user friendly by improving the UI of the interface."
"The solution can improve by having a policy that allows us to integrate with the cloud."
"The customization options for roles in Zoho CRM are currently limited."
"The support response time for this solution could be improved."
"Adding a new contract to the solution is quite complicated."
"Since Zoho CRM is not made for the enterprise kind of company, its stability for enterprise businesses could be improved."
"The tool is hard for people who have worked with Microsoft Office for a long time."
"This solution needs a more user-friendly interface."
Acumatica is ranked 26th in CRM with 3 reviews while Zoho CRM is ranked 6th in CRM with 47 reviews. Acumatica is rated 8.0, while Zoho CRM is rated 8.0. The top reviewer of Acumatica writes "Provided one solution for everything and housed everything for us". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". Acumatica is most compared with NetSuite ERP, Oracle Fusion Cloud ERP, HubSpot CRM, Microsoft Dynamics CRM and SAP S/4HANA Cloud, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared. See our Acumatica vs. Zoho CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
