We performed a comparison between ADP Workforce Now and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the reporting and benefits piece."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"It is a scalable solution."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most valuable feature to me is performance management because we just started using that."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"They provide the most stable and powerful technology in the areas of human resources, information systems, and ERP."
"The stability of the solution is good."
"HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources."
"We have features such as ABKRS based on the client's requirement, tariff and TMSTA, and so on."
"Customers can create custom infotypes to store any custom data points."
"SAP HCM has valuable features for analytics data management."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"The user interface is the solution's most valuable feature. It makes it easy for us to use."
"Its benefits portal could be user-friendly."
"The ease of developing and creating reports could definitely use some improvement."
"The report functionality is not as good as competitive products."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
"There needs to be a renovation of the interface and functionalities of the talent management modules."
"The product's learning and development features could be better, including new exclusive LMS tools."
"It would be nice if the solution migrated to S/4HANA."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"The organizational structure visualization could be improved in future releases. The solution has a very poor interface."
"The setup comes with a set of challenges as well."
"On the personnel administration side, it's very difficult to do custom development."
ADP Workforce Now is ranked 8th in Cloud HCM with 11 reviews while SAP HCM is ranked 3rd in Cloud HCM with 48 reviews. ADP Workforce Now is rated 7.6, while SAP HCM is rated 7.6. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of SAP HCM writes "Allows you to generate reports, easy integration and offers out-of-the-box support". ADP Workforce Now is most compared with Workday, PeopleSoft, ADP TotalSource, ADP Vantage HCM and BambooHR, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and Sage People. See our ADP Workforce Now vs. SAP HCM report.
See our list of best Cloud HCM vendors, best Benefits Administration vendors, and best Talent Management vendors.
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