We performed a comparison between Amazon CloudWatch and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI."
"The tool's UI is good. One can scroll through the logs very easily."
"I have found the memory metrics and the CPU metrics valuable."
"The most valuable feature of Amazon CloudWatch is the monitoring and UI."
"It is a stable solution...I rate the technical support a ten out of ten."
"The alarms are one thing I love about AWS CloudWatch. It has alerts that notify us when resource use is approaching the limit."
"The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights."
"We can set CPU thresholds using the solution."
"The solution is scalable, and it is easy because all the documentation is available."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"The most important thing is that it tells us where the latency in throughput and response time are."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The most valuable feature is the ability to manage the application flow."
"It has helped us maintain a much higher uptime than we had previously."
"CloudWatch's scalability could be improved."
"The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future."
"CloudWatch doesn’t monitor disk throughput by default."
"I do not know whether or not CloudWatch can be integrated with on-prem services."
"Improvement of SSSD logs would be beneficial."
"I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required."
"The product’s documentation must be improved."
"The product should provide more features."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The browser isn't exactly reliable."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The deployment process could be improved."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while New Relic is ranked 3rd in Cloud Monitoring Software with 152 reviews. Amazon CloudWatch is rated 8.0, while New Relic is rated 8.6. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and VMware Aria Operations for Applications, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Amazon CloudWatch vs. New Relic report.
See our list of best Cloud Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.