We performed a comparison between Appian and Fortra's Automate based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."This is the most complete solution of its kind."
"Technical support is quite responsive."
"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"There is a version coming out every six months with performance improvements."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"The interface is simple, user-friendly, and very intuitive."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"I actually quite liked the no-coding functionality."
"The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out."
"The documentation needs to be improved."
"If that had more DevOps capabilities, it would be an excellent product."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"A point of improvement would be the SAIL forms. The built-in tool used to generate forms does not have debugging support (to view local variables as they change on live preview, and step-by-step valuation) which is a big drawback for form development. Moreover, the script language used to build SAIL forms does not support inheritance or lambda expressions (functions as arguments of other functions), which makes the code base more verbose."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"It needs better integration with our existing application ecosystem."
"There could be a scope of enhancement for capturing the variety of use cases."
"It's possible that they could use a stronger community for seeking guidance and help."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"Fortra's Automate is not as reliable as I would like it to be."
"The solution has a very weak knowledge base."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. Appian is rated 8.4, while Fortra's Automate is rated 8.2. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Automation Anywhere (AA) and Red Hat Ansible Automation Platform.
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