We performed a comparison between Appian and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Appian is a very low code platform. It's very easy to learn and use."
"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"The most valuable features are the low coding and low code data."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"It reduces development time in half making us more efficient."
"The product has a very good mobile app."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"It has very flexible adaptation and the ability to save and automate processes."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"The most valuable feature is that the documents are kept secure."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"We would like to have more granular control for interface styling."
"Appian could improve their customer-facing initiatives."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"The graphical user interface could be easier to use. It should be simplified."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"Lacks integration with other products."
"If that had more DevOps capabilities, it would be an excellent product."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"I would like to see performance improvements, especially regarding slow response times."
"OpenText Documentum needs to improve its support."
"The vertical application could be improved."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"Sometimes DocBroker cannot see the DocBase."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. Appian is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas OpenText Documentum is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Hyland OnBase and Alfresco.
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