We performed a comparison between OpenText Documentum and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The stability is very good."
"The most valuable features of this solution are the security, storage, and document search capability."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"It has an easy to distribute administration capability, and can also scale to meet a large number of future needs."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."
"It is well supported by Microsoft."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"Removed the need of paper storage and people flow into the office."
"The search feature is valuable."
"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"It's difficult to manage and customize Documentum."
"Sometimes DocBroker cannot see the DocBase."
"OpenText Documentum needs to improve its support."
"The user interface can be a bit more intuitive."
"The biggest issue for us is the price of the product."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"OpenText Documentum's user interface could be improved a little bit."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"Needs improvement on the user interface."
"Emails stored now do not display metadata in native format."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
"SharePoint sometimes cannot handle the amount of co-editing that we do."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
"During uptime under our network, it is hard to find info when content is hefty."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. OpenText Documentum is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Documentum is most compared with OpenText Extended ECM, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and IBM FileNet. See our OpenText Documentum vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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