We performed a comparison between OpenText Documentum and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is quite good."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable feature of OpenText Documentum is the versioning."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"Simplicity to roll out, features available, customization options."
"Scalability is great. We can extend areas horizontally and vertically."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Most of our customers are very fond of the upgraded smart user interface."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"An SAP user can store documents directly into OpenText without a connector."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The user interface can be improved."
"The vertical application could be improved."
"I would like to see performance improvements, especially regarding slow response times."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"It's difficult to manage and customize Documentum."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"The solution's performance, stability, and consistency could be improved."
"The solution needs to improve the user interface."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The architecture needs improvement, as it's complex."
"OpenText Extended ECM's user interface could be improved."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. OpenText Documentum is rated 7.8, while OpenText Extended ECM is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". OpenText Documentum is most compared with SharePoint, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas OpenText Extended ECM is most compared with SharePoint, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager. See our OpenText Documentum vs. OpenText Extended ECM report.
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