We performed a comparison between ARIS BPA and IBM Blueworks Live based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application."
"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"ARIS BPA has a good directory option, which helps to keep track of all of your metadata, and that's very useful."
"It helps the business make an informed decision."
"Good at controlling the workflow and relevant key processes."
"It has the ability to scale up, as well as integrate with other systems within the organization to get real-time information from dashboards and reports."
"The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports."
"The technical support is good."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."
"It has the ability to document in different formats. It is not tied to a specific model. You can look at it from different angles and see the intuitive nature of it. It always generates a valid diagram. You cannot create something that is not BPMN compliant."
"It's very easy, very quick to create a process map. It has templates. The look and feel is very nice. What we want to achieve out of the process map, we can achieve it using Blueworks."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"There should be a more intuitive tool when creating reports."
"There are reports available in ARIS and you can modify them a bit if you want something more specific, but it's not that easy to adjust them and make modifications. It would be nice to have some kind of tool to do that, something that is more user-friendly for people who are not too technical, so that they could create reports the way they want them."
"User interface (UI)."
"Regarding stability, when there are any customized settings being done at customer end - post upgrade to newer versions - it makes the customer environment unstable for a short duration."
"If you want to create new reports then you have to use JavaScript, or ARIS script as they call it, which is beyond the competencies of most people."
"The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the cross and upselling of modules within the core ARIS component are lagging behind the SaaS movement."
"One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business."
"Create simple data uploader."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"In the Blue Works Live software boxes and lines are automatically placed by the programme and can't be easily manipulated."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"It is BPMN-compliant but the tool needs to be more involved to get into a completely 2.0 oriented tool. It has a few things but it's not the complete BPMN model."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
ARIS BPA is ranked 3rd in Business Process Design with 64 reviews while IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews. ARIS BPA is rated 8.4, while IBM Blueworks Live is rated 8.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Camunda, Sparx Systems Enterprise Architect and Bizagi, whereas IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, ARIS Cloud and Bizagi. See our ARIS BPA vs. IBM Blueworks Live report.
See our list of best Business Process Design vendors.
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