Atlassian Confluence vs Symphony comparison

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Atlassian Logo
4,188 views|1,885 comparisons
90% willing to recommend
Symphony Logo
772 views|617 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and Symphony based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Atlassian Confluence vs. Symphony Report (Updated: March 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The integration's very good. You still have integration with lots of third party products, and it's very good.""The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously.""The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere.""What I like the most is the Wiki software that comes with Atlassian Confluence.""Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents.""The solution is very intuitive and provides excellent content management.""The solution is stable.""Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."

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"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.""The solution is user-friendly, and it is very good security-wise.""The overall functions are good.""I found the RAM Commander module in Symphony to be the most valuable.""The entire product is good."

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Cons
"In the next release, I would like to have the ability to import pictures.""I would like to see integration with Slack.""There are some issues with performance when creating tables.""This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there.""RAM usage seems to be higher than it should be.""The search function is not great.""I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines.""When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."

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"The solution needs to improve CI.""The solution is very expensive, and its pricing could be improved.""Compared to established vendors, it lacks user flexibility and customization, especially in the PM module.""To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial.""The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

More Symphony Cons →

Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "It's a costly product, but the number of available features justifies it."
  • "It is fairly an expensive product, but works for us."
  • "Symphony is expensive."
  • More Symphony Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
    Top Answer:The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is… more »
    Top Answer:I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective. There are some issues with the templates… more »
    Top Answer:Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
    Top Answer:The solution needs to improve CI.
    Ranking
    Views
    4,188
    Comparisons
    1,885
    Reviews
    40
    Average Words per Review
    440
    Rating
    8.3
    Views
    772
    Comparisons
    617
    Reviews
    4
    Average Words per Review
    318
    Rating
    7.0
    Comparisons
    Also Known As
    Confluence
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Solution Provider6%
    VISITORS READING REVIEWS
    Educational Organization66%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Financial Services Firm63%
    Computer Software Company6%
    Manufacturing Company4%
    University3%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise70%
    Large Enterprise23%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise8%
    Large Enterprise81%
    Buyer's Guide
    Atlassian Confluence vs. Symphony
    March 2024
    Find out what your peers are saying about Atlassian Confluence vs. Symphony and other solutions. Updated: March 2024.
    772,679 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Symphony is ranked 9th in Enterprise Social Software with 5 reviews. Atlassian Confluence is rated 8.2, while Symphony is rated 7.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Symphony writes "Makes tasks like network planning and performance monitoring much easier". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas Symphony is most compared with Microsoft Teams, Slack and Drupal. See our Atlassian Confluence vs. Symphony report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.