We performed a comparison between Automation Anywhere (AA) and Jiffy.ai Automate based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They can build an end-to-end solution with Automation Anywhere."
"Being able to implement automation is valuable. We take the business logic and provide a solution to the client. Defining the intelligence pipeline is the most interesting and challenging aspect for me."
"The valuable features that I see for automation with enterprise RPA are IQ Bot and Bot Insights. If you do anything, Bot Insight will provide the dashboard. It starts from the developer with artificial intelligence and the dashboard, which will provide the visibility of business-level metrics as well as operational-level metrics. Those are the good things I see in automation."
"With IQ Bot, we can now include cognitive automation into our process. The cognitive document processing is pretty good with IQ Bot."
"The product has improved our organization cost-wise and bank savings in transactions. Everything has been changed for the better."
"Automation Anywhere helps improve our organization by allowing us to automate processes that should not be manual."
"It improved the task performance at a team level and improved productivity."
"It is easy to fix bug issues which you encounter in the post-production process."
"It removes the burden of having to do some tasks manually. However, we are just using it in production for a single project. It saves us a lot of time in terms of extracting that information. So far, it has made a big impact."
"It is a one stop solution for automating process. The modular way that is assigned and works together follows a certain logic, and it encompasses a wide range of processes in a very structured and logical manner."
"I found the invoice data extraction very exciting. It is really good."
"The way Jiffy.ai integrates into existing infrastructure has been great for us. Our company is pretty stringent when it comes to cyber security and integrating with our apps... We've definitely had very strong scrutiny over this platform and this work, and even within that, it's been really successful at being able to integrate."
"The biggest driver was the cost savings. We wanted to improve productivity and save costs. Therefore, we gave most of the mundane tasks currently being done by a human to a bot. Some of the mundane tasks were reading invoices and keying in the data. We are talking about 15,000 documents every day. That is a huge volume that needs a lot of people. With the bot, it is just a fraction of the cost, because there is a huge savings in terms of manpower."
"With the customization option, we can write custom expressions using its compatibility with Python or other programming languages."
"Its initial setup process was quite efficient."
"The most valuable feature is the computer vision or OCR. That has a lot of use cases in real life. A lot of man hours can be saved, as we've seen in the finance processes... The feedback I have gotten from the team is that the OCR is quite powerful."
"From a QA and development perspective, we would like to communicate with the tech support through email and have that put in the dashboard. This would let us better track the ticket and make it easier for us to communicate with Automation Anywhere."
"It does not easily integrate with customized solutions."
"The biggest issue was that the new license required upgraded hardware infrastructure so we were getting all new tech stuff procured which meant that we were getting updated RAMs and things like that. Getting the licenses was easier but building the infrastructure which was required to support the new version was difficult."
"We've struggled with some of the new features Automation Anywhere added in the latest version. For example, they added a new OpenAI package, but it took a while for me to find it in the actions menu."
"IQ Bot should have an easier way to tag the document's source after extracting information from the document. (Which group does the document or a transaction belong to)."
"The solution should have a more robust forum to help users navigate the solution, learn about it, and get help when they need it."
"Integrations should be included with the analytics platforms and third-party SAP, enterprise-level applications, as well as if there are any built-in connectors where you can connect with the ERPs to automate the required teams."
"The goal of any automation is to provide efficiencies... I would like a default feature where each bot gives us data on all the benefits it provides from its process."
"They are still new in the market. Or, at least, they are still a small player. They require a lot of improvement in terms of learning material as well as the community developers. If you compare Jiffy.ai to an established solution, like UiPath, you can go to YouTube and find a lot of learning material posted by UiPath, partners, and other people in the community. However, for Jiffy.ai, you won't find that available in the market. Because of this it is very hard for us to find talent in the market. Most of the developers in the market are used to the bigger players. For Jiffy.ai, if you search a resume because you are trying to find someone who has used Jiffy.ai, you won't be able to find it. So, when we onboard a new person, we want them to learn this new system, but it is a bit hard for them to pick up because there are no external learning materials on the Internet."
"The setup process could definitely be better."
"The UI or the UX has room for improvement. The approach for designing the workflow is not that straightforward. It's quite difficult."
"When using UiPath automation, we could just Google issues if we were stuck with something. In the initial days with Jiffy.ai, we could not get that type of information from Google because there wasn't much of a community."
"Initially, in version 3, Jiffy.ai did not have support for containerization. In our environment, we are heavy users of containers and container illustrators. So, the initial deployment option was running based on individual hosts that we deployed in the cloud. That created a singularity in the way that we deployed services in our system."
"I believe this is also being addressed, but a lot of the platform work, as we were putting in new versions or making some updates, was, ironically, very manual. It's improved greatly, but I would imagine that's an area that they're probably still working on, on the backend, to help when it comes to what we need to do for platform support."
"The solution's support services need improvement."
"The solution has just not closed the gap of being accessible to non-IT users. If you are a non-IT person, then this all looks like gobbledygook. Maybe that is something that can be improved upon."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 492 reviews while Jiffy.ai Automate is ranked 24th in Robotic Process Automation (RPA) with 8 reviews. Automation Anywhere (AA) is rated 8.4, while Jiffy.ai Automate is rated 8.2. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Jiffy.ai Automate writes "The willingness to partner with us and understand our needs was key, as are the time and cost savings from automation". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, Tricentis Tosca and IBM Robotic Process Automation (RPA), whereas Jiffy.ai Automate is most compared with Microsoft Power Automate, Kryon RPA and UiPath. See our Automation Anywhere (AA) vs. Jiffy.ai Automate report.
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