We performed a comparison between Jiffy.ai Automate and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I found the invoice data extraction very exciting. It is really good."
"It is a one stop solution for automating process. The modular way that is assigned and works together follows a certain logic, and it encompasses a wide range of processes in a very structured and logical manner."
"The way Jiffy.ai integrates into existing infrastructure has been great for us. Our company is pretty stringent when it comes to cyber security and integrating with our apps... We've definitely had very strong scrutiny over this platform and this work, and even within that, it's been really successful at being able to integrate."
"The biggest driver was the cost savings. We wanted to improve productivity and save costs. Therefore, we gave most of the mundane tasks currently being done by a human to a bot. Some of the mundane tasks were reading invoices and keying in the data. We are talking about 15,000 documents every day. That is a huge volume that needs a lot of people. With the bot, it is just a fraction of the cost, because there is a huge savings in terms of manpower."
"It removes the burden of having to do some tasks manually. However, we are just using it in production for a single project. It saves us a lot of time in terms of extracting that information. So far, it has made a big impact."
"With the customization option, we can write custom expressions using its compatibility with Python or other programming languages."
"The most valuable feature is the computer vision or OCR. That has a lot of use cases in real life. A lot of man hours can be saved, as we've seen in the finance processes... The feedback I have gotten from the team is that the OCR is quite powerful."
"Its initial setup process was quite efficient."
"The most valuable feature is the fluidity of the products. When I want to use RPA, I can use RPA. When I want to do process mining, I can do process mining. Those are the two top that I typically use it for."
"The user-friendly interface allows users to visually plan and design various automation processes through it."
"The most valuable feature in Studio are the macros."
"I love the REFramework and the Azure Queue and orchestrator."
"The support that we are receiving from UiPath is superb."
"It is easy to use because we receive support from UiPath. Also, the product is easy to train people on and get people using it. You don't need a technical background to learn it."
"Unattended robots are my favorite because it allows us to completely remove a process from a person's day."
"The most valuable feature of Studio is the ease of use for developers who do not have a technical background."
"The UI or the UX has room for improvement. The approach for designing the workflow is not that straightforward. It's quite difficult."
"Initially, in version 3, Jiffy.ai did not have support for containerization. In our environment, we are heavy users of containers and container illustrators. So, the initial deployment option was running based on individual hosts that we deployed in the cloud. That created a singularity in the way that we deployed services in our system."
"The solution's support services need improvement."
"I believe this is also being addressed, but a lot of the platform work, as we were putting in new versions or making some updates, was, ironically, very manual. It's improved greatly, but I would imagine that's an area that they're probably still working on, on the backend, to help when it comes to what we need to do for platform support."
"When using UiPath automation, we could just Google issues if we were stuck with something. In the initial days with Jiffy.ai, we could not get that type of information from Google because there wasn't much of a community."
"They are still new in the market. Or, at least, they are still a small player. They require a lot of improvement in terms of learning material as well as the community developers. If you compare Jiffy.ai to an established solution, like UiPath, you can go to YouTube and find a lot of learning material posted by UiPath, partners, and other people in the community. However, for Jiffy.ai, you won't find that available in the market. Because of this it is very hard for us to find talent in the market. Most of the developers in the market are used to the bigger players. For Jiffy.ai, if you search a resume because you are trying to find someone who has used Jiffy.ai, you won't be able to find it. So, when we onboard a new person, we want them to learn this new system, but it is a bit hard for them to pick up because there are no external learning materials on the Internet."
"The setup process could definitely be better."
"The solution has just not closed the gap of being accessible to non-IT users. If you are a non-IT person, then this all looks like gobbledygook. Maybe that is something that can be improved upon."
"I feel that a Host Admin, being a master Admin, should be somehow able to login to different tenants."
"We have used it with Windows and it has been perfect. But recently, we tried it with Linux and we faced some issues regarding this automation. The auto-recording didn't happen as much as in other operating systems. They need to add more user-friendly automation and templates for that. They don't have many templates for other operating systems."
"To improve this solution, there could be increased transparency over licensing and consistency regarding what it costs for on-prem and what it costs for the cloud."
"Computational text recognition has room for improvement as it is not 100 percent accurate."
"I'm trying not to sound negative about it as I like them a lot, however, the process mining and the process mining features stem further away from the development of the robots and the monitoring. The development, run, and monitoring are really closely knit, or really close together, and then process discovery is starting to get there. It's on its way, however, I don't see that it's as closely connected as the other three parts."
"It would be nice to have physical support, where UiPath can come to companies and do frequent visits for troubleshooting."
"UiPath can improve by enabling us to target specific use cases based on the departments within an industry, rather than just focusing on the industry itself."
"I like the classic experience for developing, and as a developer, I am used to it, but they are going to the modern experience with selectors and other things. It might have certain advantages, but I do not like it."
Jiffy.ai Automate is ranked 24th in Robotic Process Automation (RPA) with 8 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Jiffy.ai Automate is rated 8.2, while UiPath is rated 8.8. The top reviewer of Jiffy.ai Automate writes "The willingness to partner with us and understand our needs was key, as are the time and cost savings from automation". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Jiffy.ai Automate is most compared with Microsoft Power Automate, Kryon RPA and Automation Anywhere (AA), whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation. See our Jiffy.ai Automate vs. UiPath report.
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