We compared Auvik and ScienceLogic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Auvik excels in SNMP and WMI communication, syslog centralization, and live topology mapping. The solution offers NetFlow monitoring as well as backup and configuration management. ScienceLogic is highly regarded for its serverless and agent connectivity, versatile graphs and personalized dashboards, AIOps and event management capabilities, as well as its AI and machine learning features.
Room for Improvement: Auvik users would like more flexibility to customize reporting and dashboards. Reviews also suggested improvements in probe deployment and integration with third-party products. ScienceLogic can enhance its documentation, Power Packs, notification features, and automation options.
Service and Support: Auvik's customer service is highly rated. Users said it’s convenient to contact support through the platform, and responses are fast. Some noted that problems are typically resolved in a single phone call without the need to escalate. ScienceLogic's customer service is generally considered responsive and professional. However, a few users reported delayed response times and support engineers with limited expertise.
Ease of Deployment: Auvik's setup is simple, fast, and customizable, with clear instructions. ScienceLogic's initial setup is described as simple and efficient. The deployment process can be completed within a few hours or a couple of weeks.
Pricing: Auvik’s pricing structure is considered reasonable and competitive. Licensing is based on the number of billable devices, and users have control over which devices are billed. Opinions on the price of ScienceLogic were mixed. Pricing is determined by the number of network devices or endpoints, and there are no hidden charges.
ROI: Auvik users said the solution saves time, improves efficiency, and reduces costs through automation and better insights. ScienceLogic improves troubleshooting and minimizes network outages.
Comparison Results: Auvik is a user-friendly option for network monitoring and troubleshooting. The solution stands out for its support and ease of navigation. Users like its topology maps and centralized log information. At the same time, some users noted that Auvik’s dashboard could be more customizable and suggested that it could improve probe deployment. ScienceLogic is praised for its serverless and agent connectivity, effortless setup, and customized dashboards. However, it lacks detailed documentation and automation options.
"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Auvik's email alerts are convenient because we're always monitoring email, and it's easier to receive the alerts in your inbox."
"A simple site view with the associated devices populating as things to add to or remove from the network is valuable. It's also nice to have it integrated with our ticketing system to create tickets in certain cases for devices that go down or have some high-level alerts, such as high CPU or overtemperature."
"I like the fact that it's easy to set up and learn our network. I've used some other systems where it takes a lot of time and effort to manage the monitoring system, so you get what you put into it. The nice thing about Auvik is that you put the credentials in, put the agent on the network, and it just does its thing. It sets up alerts that you would most likely turn on anyway without even having to do it. If you add another new device to the network, it detects it and sets alerts up for that device. With the other systems that I've used, I had to manually add those devices in and manually set the alerts for new devices. I like that it's an almost set-it-and-forget-it sort of system."
"Shadow IT monitoring is huge for us since so many of our customers are highly regulated."
"I like the quick mapping. I can put a customer in, and I can put the Auvik monitor in, and then probably within about half an hour to an hour, I can see most of the map."
"One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much."
"Auvik's reliability is impressive."
"I like how Auvik gives us a quick overview of the overall situation."
"One of the valuable features is rapid dashboards."
"The power flow is great."
"Power packs."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"The tool is quite easy to deploy, and it offers very good support."
"The most valuable features of ScienceLogic are AI and machine learning."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"The best feature is the highly flexible graphs."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"When it comes to monitoring, Auvik provides a single integrated platform, but I feel it could do more things. If it could facilitate device upgrades, that would be great."
"Some of the automation pieces for discovery still need a little bit more improvement. I wouldn't mind seeing some more security features as that's the world we're driving into. I know Auvik probably wants to try to keep itself separate because that's its brand, but even if they brought on board another brand that was able to plug into them, it would benefit us. It would lower some more network security costs if as a company, they are a one-stop shop. They have already got the network piece going. If they improved in that area and focused a lot on that, they would gain me as a customer, and they would probably gain a lot of others."
"The map itself is a little clunky in terms of zooming in, zooming out, and moving around because you have to use the manual on-screen buttons as opposed to being able to click and drag."
"I'm still undergoing the trial period. My only complaint is that I still don't understand what the license cost will be. More transparent pricing would be massive."
"One main feature I would like to see in Auvik is the ability to generate alerts based on specific events appearing in syslog messages."
"Auvik has less AI than what's readily available. I'd like for Auvik to incorporate more AI. I'm definitely a fan of more AI being integrated."
"When we deal with larger networks, the current interface is difficult to navigate around the network map because of the volume of devices."
"Configuring alerts is pretty tedious. It would be nice if they had a wizard who walked you through instead of having everything turned on or off from the start."
"I would like to see out-of-the-box standard dashboards for common services."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"Admins do not have direct access to the reporting."
"The product is not user-friendly."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"The product must educate its strategic partners for deployment."
"ScienceLogic could improve the implementation, it could be made easier."
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Auvik Network Management (ANM) is ranked 3rd in IT Infrastructure Monitoring with 139 reviews while ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews. Auvik Network Management (ANM) is rated 8.8, while ScienceLogic is rated 8.6. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Meraki Dashboard, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our Auvik Network Management (ANM) vs. ScienceLogic report.
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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
